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Resilience - Building in Challenging Times


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Resilience - Building in Challenging Times - Workshop Presented by Erica Edmands of Potential Spaces to the SCOD Forum on 22 April 2010

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Resilience - Building in Challenging Times

  1. 1. Building Resilience in Challenging Times April 2010 Erica Edmands Potential Spaces Australia 0438 389 083
  2. 2. Our logo – Potential Spaces About our logo - The Himalayan Blue Poppy The Himalayan Blue poppy is a native of southeastern Tibet. Responsive to its environment, with the right balance of water, light, air and soil this plant is extremely resilient and adaptable and will produce the spectacular, saucer shaped, bright blue flowers that make it such a sought after specimen. Its ability to adapt, its resilience, uniqueness and its messages of ecological sustainability reflect the values which underpin our organisation.
  3. 3. Overview of today’s session   What is resilience?   Why do we need to build our resilience?   Aligning our core talents with our values   Collaborative conversations on building our resilience using World Café   Harvest our collective insights   Personal planning and coaching for resilience   Workshop close
  4. 4. What is resilience?   The ability to ‘bounce back’ from adversity, or rise above a situation   The capacity to handle challenges & opportunities of work & life by doing things which include: –  Recognising the signs & symptoms that for you indicate your resilience is slipping - your stressors and physiological responses –  Knowing the best way to ride life’s ups & downs for you to stay well, feel energized and in control –  To act in a resilient manner
  5. 5. Resilience and Stressors Stressors can have quite a number of different characteristics: •  External, physical stimulus (heights or a loud noise). •  An event, (loosing your job, divorce, starting a new role). •  An internal thought or worry. For example you suddenly think that you forgot to turn off the stove – no event has occurred but the stressor is real. •  Long term like a family member with an ongoing illness or a debilitating injury or dissatisfying job, or it can be acute like a sudden shock. It can be in the past (bereavement) or in the future as an anticipated negative event, like a public speaking engagement. What are your stressors? Make a list of 5.
  6. 6. Resilience - Response •  We often respond whilst we are feeling the effects of the emotional response. •  What does that look like for you? Think about how this affects your behaviour at work and home. •  What sort of impact do you think this will have on your teams/colleagues/family? •  We have a choice in how we respond. You may not be responsible for the events in your life but you are in control of your response to those events.
  7. 7. Where Are You Right Now? THINK I am having: difficulty sleeping, STOP diarrhoea, constipation GO I often feel anxious, I feel great, alive, full of tense neck, shoulder, jaw irritable, nervous, teary, frequent headaches life. I am on top of life’s tired, steamrollered or challenges and pounding heart plain worn out for no heartburn, wind, bloating pressures. reason or reasons with no I have good systems in or indigestion control. place to pace myself. a cold or bug that lingers I struggle to concentrate outbursts My life is pretty or make decisions. balanced through a loss of patience I am relying on caffeine, no time for me daily exercise program, alcohol, drugs, pain eating healthily, weight people saying I am killers or smoking too under control, not working too hard much. I am slipping into using smoking and having a My health is deteriorating few drinks on the drugs, gambling, alcohol and I see no way out. * or smoking to get through weekend only. the week Potential Spaces © mental health at work: Ingrid Ozols (mn@work, 2008)
  8. 8. Where Are You Right Now? Potential Spaces © mental health at work: Ingrid Ozols (mn@work, 2008)
  9. 9. Activity Potential Spaces
  10. 10. How do we build our resilience – a holistic approach? The inner work Physiological (the mind, (the body) the soul) Building Environment Relationships
  11. 11. Physiological strategies Our body is an excellent communicator for how we are Physiological feeling. (the body)   Breathing, regulation   Yoga   Review of diet/nutrition   Exercise regime   Increasing flexibility   Getting adequate sleep
  12. 12. The inner work of resilience - thinking strategies One of the most effective ways of The inner regulating how your thoughts may work be impacting how you feel. (the mind, the soul)   Mindfulness meditation   Guided imagery   Cognitive reframing   Learning to problem solve   Perspective shifting   Reading & self education
  13. 13. The inner work of resilience The inner work (the mind, the soul) Authentic happiness – Martin Seligman Kevin Cashman, Leadership from the Inside Out: discovering your sweet spot
  14. 14. Resilience and being in-flow Optimal happiness and engagement is based on your capacity to understand and cope with the range of positive and negative emotions you experience at work We find flow when we find equal balance between our personal level of skill in completing our work and the challenge of work itself
  15. 15. Your core talents Thing about the times when you’ve felt at your best, when you’re energised and engaged. Now ask yourself and respond to the following questions and statements: 1) What gifts can people count on me for? 2) When I am making a difference, creating value, my talents that “show up” are… 3) Other people tell me I make a difference by: 4) When I am working with others, and we are most energised and engaged, I am contributing… 5) In summary, my Core Talents – the gifts that I have that make a difference – are:
  16. 16. What are your Core Values?   What do you value most in your life?   What are your key values?   What are your passions?   What makes you tremble?   Why do you do the work you do?
  17. 17. Environmental strategies Factors external to us can impact on how we feel at work. Environment   Modifying, working hours   Changing the office layout   Modifying expectations   Limiting, unnecessary stress   Playing relaxing music   Adjusting work flows   Questioning organisational structure – does enable resilience?   Creating physical spaces   Planning your ideal week – making the time for you
  18. 18. Building resilience through building relationships   “a problem shared is a problem halved” Building   Relationships   connecting and sharing how we feel with others provides us with the opportunity to vent our feelings and reconsider how we want to be feeling about an issue   when expressing our emotions we do begin to feel differently   others might also provide us with an additional perspective on how we feel – it’s not about judging you!
  19. 19. Building resilience through building relationships Conversational leadership Building  a leader’s intentional use of Relationships conversation as a core process to cultivate the collective intelligence needed to create value  It is a leadership praxis, an approach to leadership that is embedded and embodied in a leader’s very ‘being’ World cafe!  true solutions and innovation lie not in one leader or one viewpoint, but in the bigger picture of an organisation's collective intelligence
  20. 20. Choose a table host
  21. 21. I’m a table host – what do I do?  Remind people at your table to jot down key connections, ideas, discoveries, and deeper questions as they emerge.   Remain at the table when others leave and welcome travelers from other tables when the next question begins.  Briefly share key insights from the prior conversation so others can link and build using ideas from their respective tables. Potential Spaces
  22. 22. World café conversations 1) How do I build resilience in myself as a leader?
  23. 23. Mini - harvest What is the essence of your conversation? Write up your collective essence, a word or a short statement on the coloured paper on your table We will come around and collect it.
  24. 24. World café conversations 2) How can we support each other in building our resilience?
  25. 25. Mini - harvest What is the essence of your conversation? Write up your collective essence, a word or a short statement on the coloured paper on your table We will come around and collect it.
  26. 26. World café conversations 3) How do we build resilience within our teams?
  27. 27. Mini - harvest What is the essence of your conversation? Write up your collective essence, a word or a short statement on the coloured paper on your table. We will come around and collect it.
  28. 28. Personal reflection and planning Let the following questions guide you to committing yourself to practices that will enhance your energy and resilience.   What can I do to improve the quality of my activity or reduce the quantity to bring more resilience to my lifestyle?   What can I do to improve the quality of rest to revitalise myself?   What habits do I need to replace with more positive behaviours?   What are my internal motivators for achieving more resilience?   What is my vision for the more resilient life I want to live?   How is my pursuit of wants vs. needs complicating my life and taking away from my life vision?   What is my plan to build more energy? Identify one or two goals/challenges to work on moving forward.
  29. 29. Circle close 1)  What has been a major learning insight for you today? 2)  What seed might we plant together today that could make the most difference to a resilient future?
  30. 30. Thank you for your participation and thank you to the Upstairs Room Erica Edmands Potential Spaces Australia 0438 389 083 The Upstairs Room