Sometimes you may need to hide or delete an offensive post. Other times you may find yourself apologizing for a mistake or misjudgment.

1. HIDING POSTS
Think before hiding.

2. Hiding a Post on
Your Timeline
◦ Hiding one of your own posts is very easy.
◦ Hoover over the right-hand corner of the post; a
downward pointing arrow will appear.
◦ Choose the Hide from Timeline option.
Why hide?
◦ You may have a post that is out of date, that you
may want to re-use or repurpose in some way.
◦ Maybe an offer expired, but you want to keep the
information contained within the offer for future
use. Just hide it from your Timeline and use it as
reference later.
◦ Because deleting is permanent!

3. Hiding a Post by
Others on Your Page
◦ To remove or hide a post by others, go to the
Visitors Posts module on the left-hand side of your
Facebook Page and click the arrow pointing to the
right. Posts by others to your Page, along with posts
you are mentioned in, will open up in a dialog box.
◦ Click the arrow in the upper right-hand corner of
the post you want to delete. Choose the Delete
from Page or Hide from Page option.
◦ If you only hide the post, the person (and their
friends) will still be able to see the post.
◦ You cannot delete posts you are mentioned in, but
you can hide them from your Page, ban the poster,
report the post or turn on/off notifications.
Please note, you
can also ban a
user from posting
on your page,
report a post,
embed a post or
turn on/off
notifications for
the post.

4. Think Before You Hide
◦ Be considerate when hiding posts by others. Should you respond to the post instead?
◦ All of the fan’s friends can still see the post when you hide it. You are only hiding it from
your Timeline. It may still appear in News Feeds.
◦ Maybe a negative post is an opportunity to shine. Instead of deleting the negative
comment or complaint, why not try responding and taking control of the post. Be
proactive. Be kind, and try to address the issue at hand specifically.
◦ If the post is vulgar or spammy, feel free to hide it.
◦ If you feel the post is better answered through a private message via email, you may
do so, and also hide it.
◦ Be careful not to upset fans when hiding posts. Thoughtfully responding to the post
should always be considered before deleting it.

5. Banning Fans
◦ You have heard of trolls, and they do exist. Sometimes there
are users who misuse your Page by being hateful, making
unnecessarily negative comments, insulting other followers,
using degrading profanity or posting spammy
advertisements. It is okay to ban these fans.
◦ Be thoughtful when banning. Did this fan love you once?
Could they love you again?
◦ There are many ways to ban fans. Please visit the following
link to learn more:
https://www.facebook.com/help/185897171460026.

6. Sources
www.facebook.com
Louise Jett