1. From: Miguel Garcia Galarraga [mailto:GMG@cnat.es]
Sent: Wednesday, July 06, 2011 2:24 PM
To: Sbardella, Lou J (E S SF PLF QM)
Subject: Por favor
Lou,
I am very pleased for having worked along these two years with you in the Project.
I appreciate your focus on every job from the beginning to the end, taking care of all the steps to
be sure that finally every action is fully completed. You have done a very good work for
manufacturing at site the stators and for installation at turbine building, with all the tests to be
done and recorded.
I have learnt along the time that communication is more difficult than what can we think, because
what we mean may not be exactly what we can say, specially when language is an additional
barrier, and what we say is not easily what each other understands. This is normal life, and it is
so offen in the job. But having you in the team, has been very useful, with your capability to
understand our needs, and your proactive attitude to make your colleagues and ours understand
and participate of the same goals.
I think is very remarkable the fact that order and quality in the workflow and records have
improved with your cooperation and I am thankful to you for that.
The friendly cooperation in the process has been a significant part on the hard work of “cleaning”
the “workshop”, leading to order and quality.
Although new tendencies say that quality has to be controlled by oneself, I think that one person
taking care of overall quality is the best way to have a uniform level and standard forms for the
activities tests and records. And the profiles of that person should be like yours.
I would like having you again in our team in future Projects, and, any case, I wish the best for you.
My best regards
Miguel Garcia Galarraga
Ingeniería y Proyectos Especiales
CNAT
Tfno.mov. (+34) 618 777 382
T.int: Ext-2863; Mov- 83674