1. Luay Al-Jamal
Date of birth: 10th of Jun 1978
Nationality: Jordanian
Mobile-jordan:+962799960866
lal_jamal@email.com
loay.m.ljamal@gmail.com
https://www.linkedin.com/in/loay-al-jamal
Career Objective:
A Team Leader and management IT department , looking for a challenge and rewarding
career in a well-established organization where my knowledge of core concepts,
technical acumen and logical thinking skills can be utilized to provide the company with
the best software solutions.
Skills set:
1-Software Skills:
Administration:
- Exchange2010
- Active Directory
- SQL Server
- Cluster
Technical Writing:
- Software analysis
- User manuals
- Technical Manuals
- Disaster recovery
Testing:
- Write test cases
- Software testing cases
- Software testing
- Hardware testing

2. 2-Personal skills:
- Well organized, Self-motivated, Creative, Energetic, and Attentive to details,
Work well in a team with minimum management as well as independently
Professional Experience:
Manager -Team Leader in Ahli Bank, May2001-present
 Active directory duties.
 Managing Servers Updates
 DNS,DHCP, Domain Controller
 Exchange server
 Install ,configure, and maintain windows servers12
 Working on T24 banking system.
 P.O.S maintenance and implementation.
 Merchant support.
 Providing training to users of a new system.
 PC Support Team Leader.
 Help desk Team leader.
 Analyzing clients' existing systems.
 Translating banks requirements into highly specified project briefs.
 Drawing up specific proposals for modified or replacement systems.
 Working closely with developers and a variety of end users to ensure
technical compatibility and user satisfaction.
 Writing user manuals.
 Providing training to users of a new system.
 Communicate clearly with business users and project manager.
 Communicate clearly with vendors.
 liaising extensively with external or internal clients
 Identifying options for potential solutions and assessing them for both
technical and business suitability.
 Presenting proposals to clients;
 Ensuring that budgets are adhered to and deadlines met;
 Overseeing the implementation of a new system;
 Project management.
 Project coordinator.

3. ACHIEVEMENTS :
- Migrate all exchange mailboxes to office365
- Manage and organize all active directory.
- Complete all machine and users on standard naming convention.
- Upgrade all PCs from windows XP to windows 7.
- Testing all legacy system on windows 7.
- Creating a Help Desk department.
Education:
B.SC. Computer Science , 2000
Princess Sumaya University of Technology, Amman
Languages:
- Arabic (native)
- English (Very Good: reading-writing- speaking).