1. Desktop Support Engineer
Lingam.A
Cell: (+91) 9003361483
8608394496
lingam.jeeva@gmail.com
CARRER OBJECTIVE:
Looking for a challenging career which demands the best of my
professional ability in terms of, technical and analytical skills, and helps me in broadening
and enhancing my current skill and knowledge.
ACADEMIC QUALIFICATION:
 MCA from N.M.S.S.VELLAICHAMY NADAR College affiliated to Madurai Kamarajar
University with an aggregate of 70%in the year 2012.
 B,SC from MATHACollege affiliated to Alagappa University with an aggregate of 58%
in the year 2009
 PUC from Govt Boys H S School 2007 with Aggregate of 52%.
 SSC from Govt Boys H S School 2005 with Aggregate of 74%.
Technical Certification:
 ADJP (Advanced Diploma in Java Programming).from CSC.
 ADCHN (Advanced Diploma in Computer Hardware & Networking) from CSC.
Skills:-
 Troubleshooting of Operating systems
 Troubleshooting MS office professional Plus 2013
 Good Email handling techniques.
 Configuring and monitoring IP Routing Protocols:-
 Network Address Translation (NAT), Port Address Translation(PAT)
 Troubleshooting related to Hardware Problems.
 Installing & Configuring of PC Hardware’s & Software’s.
 Configure and Backup MS Outlook.
 Install and updating the Antivirus software.
 Responsible for the Repair and Maintenance of the desktops.
 Installing Printer and sharing in the Local Area Network.

2.  Installed and configured all the Servers in the network per specifications of clients.
 Monitored the servers and Linux scripts regularly and performed troubleshooting steps –
Tested and installed the latest software on server for end-users.
 Attended calls related to customer queries and complaints, offered solutions.
Strengths:
 Installing Service Pack for WINDOWS OS & Updates.
 Installing UBUNTU OS & Updates(ubuntu version 12,14.16.)
 Installation Application software’s & troubleshooting.
 Hardware troubleshooting for all kind of Desktops, Laptops & Basic Servers.
 Adding users to workgroups/domains and troubleshooting client side network issues.
 Managing User Profile.
 Troubleshooting Network Issues.
 Knowledge in LAN cabling crimpling & troubleshooting.
 Configuring LAN & VLANs & troubleshooting.
EXPERIENCE DETAILS:
Company Name: AGSTransact TechnologiesLtd,Bangalore
Client:Future Group (Big Bazaar,pantaloon,Brand Factory, eZone,Central)
Role: Desktop support Engineer Duration: Oct 2012 to Sept 2015
Description:
Worked as Customer Support Engineer for AGS Computers Troubleshooting of
Operation systems, Microsoft professional Plus2013
Troubleshooting of MS outlook, Lan confiquration,
Attending User calls & Updates in Tickets
Current Organization: Pandian SaraswathiYadav Engg College
Role: System Administrator (Hardware and Network Support Engineer)
Duration: July 2015 to 2016 Till now
PERSONAL PROFILE:
Name :A.LINGAM
Father’s Name : V.ATHIMOOLAM
Nationality : Indian
Hobbies : Playing Cricket, Watching TV, Listening to Music
Language : English, Tamil, Kanada
Date of Birth : 05.06.1988
Place :Madurai

3. DECLARATION:
I hereby declare that the above-mentioned information is correct up to my
knowledge and I bear the responsibility for the correctness of the above-mentioned
particulars.
A.Lingam
9003361483