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Memo	
  
To:	
  Kathryn	
  Houghton	
  
From:	
  LeeAnn	
  Connelly	
  
RE:	
  Audience	
  Analysis	
  Report	
  
Date:	
  November	
  2,	
  2014	
  
	
  
In	
  this	
  memo	
  I	
  will	
  be	
  discussing	
  the	
  results	
  of	
  our	
  class’	
  audience	
  analysis	
  surveys.	
  
Using	
  the	
  multitude	
  of	
  information	
  collected	
  by	
  my	
  classmates,	
  I	
  will	
  discuss	
  various	
  
issues	
  ing	
  Magazine	
  should	
  address	
  as	
  the	
  class	
  moves	
  forward,	
  including	
  magazine	
  
awareness,	
  gender,	
  age,	
  and	
  article	
  topics,	
  and	
  will	
  conclude	
  with	
  a	
  list	
  of	
  
recommendations	
  for	
  future	
  staff	
  of	
  ing	
  to	
  consider.	
  
	
  
Introduction	
  
Fall	
  2014	
  marks	
  a	
  new	
  beginning	
  for	
  ing	
  Magazine.	
  It	
  is	
  the	
  first	
  time	
  that	
  the	
  
magazine	
  has	
  been	
  run	
  as	
  part	
  of	
  a	
  class,	
  and	
  the	
  magazine	
  has	
  transferred	
  
ownership	
  to	
  M3.	
  This	
  is	
  the	
  perfect	
  time	
  to	
  step	
  back	
  and	
  reassess	
  just	
  what	
  kind	
  of	
  
magazine	
  we	
  are	
  aiming	
  to	
  be	
  and	
  determine	
  what	
  it	
  means	
  to	
  be	
  an	
  arts	
  and	
  culture	
  
magazine.	
  The	
  audience	
  analyses	
  we	
  conducted	
  as	
  a	
  class	
  provides	
  a	
  great	
  way	
  to	
  do	
  
that.	
  It	
  is	
  an	
  opportunity	
  to	
  discover	
  what	
  is	
  hurting	
  the	
  magazine,	
  and	
  what	
  might	
  
help	
  it.	
  It	
  allows	
  us	
  to	
  explore	
  what	
  people	
  want	
  to	
  read	
  about,	
  as	
  well	
  as	
  whether	
  
we	
  want	
  to	
  write	
  about	
  those	
  topics.	
  	
  
	
  
Awareness	
  
One	
  of	
  the	
  main	
  issues	
  that	
  was	
  made	
  clear	
  through	
  this	
  audience	
  analysis	
  is	
  the	
  lack	
  
of	
  awareness	
  about	
  ing.	
  While	
  the	
  people	
  polled	
  were	
  considered	
  to	
  be	
  within	
  ing’s	
  
targeted	
  audience,	
  it	
  is	
  clear	
  that	
  there	
  was	
  not	
  much	
  brand	
  awareness	
  in	
  the	
  people	
  
polled.	
  In	
  nearly	
  all	
  of	
  the	
  survey	
  results	
  collected	
  by	
  the	
  class,	
  the	
  majority	
  of	
  
people	
  polled	
  had	
  not	
  even	
  heard	
  of	
  ing,	
  and	
  even	
  those	
  that	
  had	
  did	
  not	
  read	
  it	
  
regularly.	
  For	
  example,	
  in	
  Katie	
  Grimes’	
  survey	
  of	
  first	
  and	
  second	
  year	
  students,	
  
only	
  5	
  of	
  the	
  63	
  she	
  polled	
  had	
  heard	
  of	
  ing,	
  and	
  none	
  of	
  those	
  5	
  read	
  it.1	
  Similarly,	
  
70	
  percent	
  of	
  the	
  63	
  on-­‐campus	
  students	
  surveyed	
  by	
  Jade	
  Wiselogle	
  had	
  never	
  
heard	
  of	
  ing.22	
  Clearly	
  this	
  is	
  an	
  issue,	
  if	
  many	
  people	
  in	
  our	
  target	
  audience	
  are	
  
unaware	
  of	
  our	
  existence.	
  
	
  
The	
  first	
  step	
  to	
  addressing	
  this	
  issue	
  is	
  to	
  firmly	
  decide	
  and	
  document	
  who	
  the	
  
targeted	
  audience	
  is	
  for	
  ing.	
  The	
  more	
  we	
  narrow	
  our	
  focus	
  on	
  who	
  we	
  are	
  aiming	
  to	
  
attract	
  to	
  the	
  magazine,	
  the	
  better	
  we	
  will	
  be	
  able	
  to	
  meet	
  their	
  needs	
  as	
  readers.	
  If	
  
we	
  stretch	
  ourselves	
  to	
  thin	
  in	
  the	
  process	
  of	
  trying	
  to	
  please	
  too	
  many	
  different	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
1.	
  Katie	
  Grimes,	
  “Audience	
  Analysis:	
  First-­‐and-­‐Second-­‐Year	
  Students”	
  (survey	
  
results,	
  East	
  Lansing,	
  2014).	
  
2.	
  Jade	
  Wiselogle,	
  “Audience	
  Analysis	
  Date:	
  On-­‐Campus	
  Residents”	
  (survey	
  results,	
  
East	
  Lansing,	
  2014).	
  
  2	
  
audiences,	
  we	
  run	
  the	
  risk	
  of	
  not	
  getting	
  any	
  of	
  them	
  to	
  continue	
  reading.	
  I	
  feel	
  that	
  
even	
  in	
  the	
  groups	
  of	
  people	
  in	
  this	
  poll,	
  some	
  could	
  be	
  eliminated	
  as	
  possible	
  
audiences.	
  For	
  example,	
  residents	
  of	
  East	
  Lansing	
  who	
  are	
  not	
  students	
  or	
  
university	
  staff	
  may	
  have	
  little	
  to	
  no	
  interest	
  in	
  things	
  that	
  MSU	
  students,	
  which	
  
contains	
  most	
  of	
  our	
  demographics,	
  are	
  interested.	
  If	
  we	
  were	
  to	
  write	
  stories	
  that	
  
appeal	
  to	
  just	
  those	
  residents,	
  we	
  detract	
  from	
  articles	
  that	
  might	
  interest	
  a	
  variety	
  
of	
  MSU	
  students.	
  
	
  
Additionally,	
  I	
  feel	
  that	
  this	
  lack	
  of	
  brand	
  awareness	
  highlights	
  the	
  need	
  for	
  a	
  
marketing	
  team.	
  During	
  the	
  landscape	
  analysis,	
  many	
  of	
  my	
  classmates	
  talked	
  about	
  
the	
  strong	
  social	
  media	
  presences	
  of	
  our	
  competitors,	
  and	
  how	
  the	
  online	
  identities	
  
they	
  create	
  serve	
  their	
  publications.	
  A	
  team	
  in	
  the	
  class	
  that	
  changes	
  each	
  semester,	
  
or	
  perhaps	
  an	
  outside	
  team	
  of	
  freelancers	
  would	
  be	
  a	
  great	
  way	
  to	
  expand	
  the	
  
magazine’s	
  online	
  presence	
  and	
  generate	
  interest.	
  In	
  addition,	
  it	
  might	
  be	
  an	
  
interesting	
  addition	
  to	
  the	
  class	
  to	
  attempt	
  to	
  organize	
  some	
  sort	
  of	
  ing	
  event	
  each	
  
semester,	
  maybe	
  a	
  giveaway,	
  free	
  coffee	
  at	
  the	
  rock,	
  a	
  collaboration	
  with	
  a	
  well-­‐
known	
  publication	
  like	
  the	
  State	
  News	
  or	
  the	
  Black	
  Sheep,	
  or	
  some	
  sort	
  of	
  organized	
  
on-­‐campus	
  event	
  to	
  get	
  the	
  word	
  out	
  about	
  ing	
  to	
  the	
  students	
  who	
  have	
  never	
  
heard	
  of	
  it.	
  
	
  
Lastly,	
  I	
  feel	
  that	
  the	
  stands	
  for	
  ing	
  could	
  be	
  improved.	
  I	
  cannot	
  speak	
  for	
  the	
  rest	
  of	
  
the	
  locations,	
  but	
  the	
  two	
  I	
  have	
  to	
  check	
  are	
  poorly	
  located	
  and	
  not	
  marked	
  at	
  all.	
  
Even	
  something	
  as	
  simple	
  as	
  a	
  sign	
  above	
  the	
  stand	
  or	
  label	
  on	
  it	
  saying	
  ing	
  
Magazine	
  could	
  increase	
  brand	
  recognition.	
  
	
  
Gender	
  
Another	
  important	
  factor	
  is	
  the	
  gender	
  of	
  our	
  readers.	
  Our	
  class,	
  and	
  the	
  
professional	
  writing	
  major	
  in	
  general,	
  is	
  prominently	
  female,	
  and	
  many	
  people	
  
reported	
  more	
  females	
  showing	
  interest	
  in	
  ing	
  than	
  males.	
  In	
  fact,	
  in	
  my	
  survey	
  of	
  
East	
  Lansing	
  residents,	
  I	
  found	
  that	
  58	
  percent	
  of	
  females	
  were	
  familiar	
  with	
  ing,	
  as	
  
opposed	
  to	
  only	
  14	
  percent	
  of	
  males.3	
  	
  
	
  
There	
  are	
  a	
  multitude	
  of	
  reasons	
  that	
  could	
  be	
  causing	
  this	
  gender	
  gap,	
  from	
  the	
  
unchecked	
  bias	
  of	
  a	
  primarily	
  female	
  staff	
  to	
  the	
  idea	
  that	
  arts	
  and	
  culture,	
  and	
  even	
  
magazines	
  themselves,	
  are	
  often	
  labeled	
  as	
  “feminine,”	
  and	
  are	
  largely	
  ignored	
  by	
  
the	
  males	
  on	
  campus.	
  If	
  it	
  is	
  the	
  former,	
  the	
  solution	
  would	
  need	
  to	
  involve	
  a	
  large-­‐
scale	
  effort	
  to	
  recruit	
  more	
  males	
  to	
  the	
  professional	
  writing	
  program	
  and	
  then	
  into	
  
this	
  course.	
  If	
  it	
  is	
  the	
  latter,	
  there	
  is	
  not	
  much	
  we	
  can	
  do	
  to	
  combat	
  misguided	
  
societal	
  views.	
  
	
  
I	
  feel	
  that	
  the	
  first	
  discussion	
  that	
  needs	
  to	
  be	
  had	
  on	
  this	
  topic	
  is	
  whether	
  we,	
  as	
  a	
  
publication,	
  should	
  make	
  an	
  effort	
  to	
  fix	
  this	
  divide.	
  As	
  I	
  mentioned	
  earlier,	
  it	
  might	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
3.	
  LeeAnn	
  Connelly,	
  “East	
  Lansing	
  Resident	
  Data”	
  (survey	
  results,	
  East	
  Lansing,	
  
2014).	
  
  3	
  
be	
  beneficial	
  to	
  the	
  magazine	
  to	
  focus	
  on	
  a	
  few	
  core	
  demographics,	
  instead	
  of	
  trying	
  
to	
  cover	
  too	
  much	
  ground.	
  A	
  lot	
  of	
  the	
  topics	
  that	
  would	
  appeal	
  to	
  large	
  groups	
  of	
  
male	
  readers,	
  such	
  as	
  news	
  and	
  sports,	
  do	
  not	
  fit	
  in	
  with	
  arts	
  and	
  culture,	
  and	
  were	
  
commonly	
  listed	
  amongst	
  topics	
  that	
  most	
  of	
  are	
  demographics	
  were	
  not	
  interested	
  
in.4	
  It	
  is	
  possible	
  that	
  a	
  concentrated	
  effort	
  to	
  close	
  the	
  gender	
  gap	
  in	
  our	
  readership	
  
might	
  come	
  at	
  the	
  risk	
  of	
  alienating	
  other	
  demographics.	
  
	
  
However,	
  if	
  we	
  do	
  want	
  to	
  include	
  more	
  male-­‐focused	
  topics,	
  there	
  are	
  ways	
  we	
  
might	
  be	
  able	
  to	
  do	
  so	
  without	
  compromising	
  our	
  focus	
  on	
  arts	
  and	
  culture.	
  For	
  
example,	
  we	
  may	
  not	
  be	
  able	
  to	
  report	
  on	
  sports,	
  but	
  we	
  could	
  organize	
  interviews	
  
with	
  Spartan	
  athletes	
  on	
  things	
  like	
  holiday	
  traditions,	
  travel,	
  music,	
  or	
  movies.	
  We	
  
could	
  do	
  list	
  articles	
  on	
  sports	
  or	
  action	
  films,	
  feature	
  artists	
  whose	
  fan	
  base	
  is	
  
primarily	
  male,	
  and	
  so	
  on.	
  I	
  think	
  this	
  would	
  be	
  a	
  strong	
  method	
  of	
  appealing	
  to	
  
male	
  readers	
  without	
  losing	
  the	
  focus	
  on	
  arts	
  and	
  culture	
  in	
  a	
  way	
  that	
  might	
  cost	
  us	
  
the	
  interest	
  of	
  other	
  readers.	
  
	
  
Arts	
  and	
  Culture	
  
The	
  biggest	
  issue	
  that	
  came	
  up	
  throughout	
  this	
  process	
  was	
  the	
  ing	
  theme	
  of	
  arts	
  
and	
  culture.	
  Primarily,	
  our	
  audience’s	
  opinions	
  on	
  what	
  arts	
  and	
  culture	
  mean,	
  as	
  
well	
  as	
  how	
  that	
  clashes	
  with	
  what	
  they	
  want	
  to	
  read	
  about.	
  For	
  example,	
  musicians	
  
identified	
  arts	
  and	
  culture	
  as	
  “music,	
  poems,	
  essays,	
  art	
  work,	
  plays,	
  opera…”	
  but	
  
wanted	
  to	
  read	
  about	
  student	
  life,	
  healthy	
  recipes,	
  and	
  individual	
  student	
  stories.5	
  
Similarly,	
  PW	
  and	
  XA	
  majors	
  identified	
  arts	
  and	
  culture	
  as	
  music,	
  literature,	
  and	
  art,	
  
while	
  expressing	
  interest	
  in	
  articles	
  on	
  fashion,	
  job	
  searches,	
  MSU	
  culture,	
  and	
  
human	
  interest.6	
  Clearly,	
  there	
  is	
  a	
  disconnect	
  between	
  what	
  our	
  readers	
  expect	
  us	
  
to	
  write	
  about	
  and	
  what	
  they	
  want	
  us	
  to	
  write	
  about,	
  which	
  could	
  be	
  hurting	
  the	
  
magazine’s	
  popularity.	
  If	
  they	
  think	
  we	
  are	
  writing	
  based	
  on	
  their	
  definition	
  of	
  arts	
  
and	
  culture,	
  then	
  they	
  would	
  not	
  be	
  interested	
  in	
  our	
  magazine.	
  
	
  
Again,	
  I	
  feel	
  that	
  the	
  first	
  step	
  in	
  this	
  solution	
  is	
  a	
  discussion	
  of	
  who	
  we	
  are	
  as	
  a	
  
magazine.	
  We’ve	
  had	
  this	
  a	
  few	
  times	
  in	
  class,	
  but	
  it	
  might	
  be	
  time	
  to	
  hammer	
  out	
  a	
  
concrete	
  definition.	
  It	
  might	
  even	
  be	
  something	
  M3	
  needs	
  a	
  say	
  in,	
  but	
  it	
  needs	
  to	
  be	
  
decided:	
  what	
  does	
  ing	
  Magazine	
  define	
  arts	
  and	
  culture	
  as?	
  If	
  we	
  define	
  it	
  like	
  our	
  
readers	
  do,	
  focused	
  on	
  high	
  arts,	
  literature,	
  and	
  theater,	
  then	
  we	
  are	
  not	
  writing	
  
according	
  to	
  that	
  definition.	
  We	
  would	
  need	
  to	
  narrow	
  our	
  audience	
  focus	
  
significantly	
  to	
  people	
  interested	
  in	
  those	
  specific	
  types	
  of	
  arts	
  and	
  culture.	
  
	
  
However,	
  if	
  we	
  define	
  arts	
  and	
  culture	
  as	
  we	
  have	
  been	
  in	
  class,	
  as	
  human	
  interest,	
  
student	
  life,	
  travel,	
  music,	
  etc.	
  then	
  I	
  think	
  that	
  we	
  are	
  already	
  on	
  the	
  right	
  track	
  for	
  
writing	
  things	
  our	
  audience	
  would	
  be	
  interested	
  in.	
  We	
  still	
  need	
  to	
  hone	
  our	
  skills	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
4.	
  Riley	
  Cortright,	
  “Off	
  Campus	
  Students’	
  Data”	
  (survey	
  results,	
  East	
  Lansing,	
  2014).	
  
5.	
  Rachael	
  LeFevre,	
  “Audience	
  Analysis,	
  Part	
  1:	
  Musicians”	
  (survey	
  results,	
  East	
  
Lansing,	
  2014).	
  
6.	
  Evan	
  Sherbert,	
  “PW/XA	
  Majors”	
  (survey	
  results,	
  East	
  Lansing,	
  2014).	
  
  4	
  
at	
  writing	
  for	
  our	
  audience,	
  as	
  many	
  of	
  us	
  mentioned	
  in	
  our	
  landscape	
  analyses,	
  but	
  
the	
  base	
  work	
  is	
  there.	
  The	
  problem	
  here	
  is	
  a	
  lack	
  of	
  understanding	
  in	
  our	
  readers.	
  
The	
  brand	
  of	
  arts	
  and	
  culture	
  is	
  causing	
  them	
  to	
  have	
  false	
  expectations	
  of	
  what	
  we	
  
write	
  about,	
  perhaps	
  resulting	
  in	
  a	
  lack	
  of	
  interest.	
  	
  
	
  
Solving	
  this	
  problem	
  may	
  take	
  a	
  bit	
  of	
  rebranding.	
  If	
  our	
  audience	
  does	
  not	
  
understand	
  what	
  we	
  mean	
  when	
  we	
  call	
  ourselves	
  and	
  arts	
  and	
  culture	
  magazine,	
  
that	
  it	
  might	
  be	
  doing	
  more	
  harm	
  than	
  good	
  to	
  label	
  ourselves	
  that	
  way.	
  We	
  might	
  
want	
  to	
  consider	
  rebranding	
  the	
  magazine	
  as	
  a	
  student	
  life	
  publication,	
  or	
  
something	
  similar	
  to	
  communicate	
  our	
  primary	
  focus	
  is	
  MSU	
  students.	
  If	
  that	
  is	
  not	
  
an	
  option,	
  then	
  I	
  would	
  again	
  suggest	
  ing	
  hosted	
  events	
  to	
  raise	
  awareness	
  about	
  the	
  
magazine	
  and	
  what	
  we	
  write	
  about,	
  preferably	
  with	
  food	
  or	
  giveaways	
  to	
  get	
  
students	
  to	
  come.	
  
	
  
Final	
  Thoughts	
  and	
  Recommendations	
  
My	
  overall	
  conclusion	
  is	
  that	
  before	
  any	
  steps	
  are	
  taken,	
  ing	
  needs	
  to	
  be	
  defined	
  by	
  
its	
  staff.	
  A	
  concrete,	
  written	
  decision	
  should	
  be	
  made	
  about	
  the	
  specific	
  audiences	
  
we	
  are	
  targeting,	
  and	
  the	
  type	
  of	
  content	
  we	
  are	
  producing.	
  Once	
  those	
  decisions	
  are	
  
made,	
  then	
  further	
  steps	
  can	
  be	
  taken	
  to	
  improve	
  the	
  magazine’s	
  readership	
  and	
  
style.	
  	
  
	
  
Below	
  is	
  a	
  summary	
  of	
  the	
  recommendations	
  I	
  have	
  made	
  in	
  this	
  report:	
  
• Narrow	
  the	
  targeted	
  audiences	
  
• Create	
  an	
  ing	
  marketing	
  team	
  
o Increase	
  social	
  media	
  presence	
  
o Hold	
  campus	
  events	
  to	
  increase	
  awareness	
  of	
  ing	
  
• Improve	
  the	
  location	
  and	
  labeling	
  of	
  stands	
  for	
  ing	
  magazine	
  
• Determine	
  if	
  ing	
  should	
  work	
  to	
  close	
  the	
  gender	
  gap	
  in	
  readership	
  
o Encourage	
  more	
  males	
  to	
  join	
  staff	
  
o Interview	
  Spartan	
  athletes	
  and	
  feature	
  movies	
  or	
  musicians	
  with	
  
primarily	
  male	
  fan	
  bases	
  
• Identify	
  how	
  ing	
  defines	
  arts	
  and	
  culture	
  
• Rebrand	
  ing	
  as	
  a	
  magazine	
  focused	
  on	
  student	
  life	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
  5	
  
	
  
	
  
Bibliography	
  
	
  
	
  
Connelly,	
  LeeAnn.	
  “East	
  Lansing	
  Resident	
  Data.”	
  Survey	
  results,	
  East	
  Lansing,	
  2014.	
  
	
  
Cortright,	
  Riley	
  .	
  “Off	
  Campus	
  Students’	
  Data.”	
  Survey	
  results,	
  East	
  Lansing,	
  2014.	
  
	
  
Grimes,	
  Katie.	
  “Audience	
  Analysis:	
  First-­‐and-­‐Second-­‐Year	
  Students.”	
  Survey	
  results,	
  
East	
  Lansing,	
  2014.	
  
	
  
LeFevre,	
  Rachael.	
  “Audience	
  Analysis,	
  Part	
  1:	
  Musicians.”	
  Survey	
  results,	
  East	
  
Lansing,	
  2014.	
  
	
  
Sherbert,	
  Evan.	
  “PW/XA	
  Majors.”	
  Survey	
  results,	
  East	
  Lansing,	
  2014.	
  
	
  
Wiselogle,	
  Jade.	
  “Audience	
  Analysis	
  Date:	
  On-­‐Campus	
  Residents.”	
  Survey	
  results,	
  
East	
  Lansing,	
  2014.	
  

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audeince analysis

  • 1. Memo   To:  Kathryn  Houghton   From:  LeeAnn  Connelly   RE:  Audience  Analysis  Report   Date:  November  2,  2014     In  this  memo  I  will  be  discussing  the  results  of  our  class’  audience  analysis  surveys.   Using  the  multitude  of  information  collected  by  my  classmates,  I  will  discuss  various   issues  ing  Magazine  should  address  as  the  class  moves  forward,  including  magazine   awareness,  gender,  age,  and  article  topics,  and  will  conclude  with  a  list  of   recommendations  for  future  staff  of  ing  to  consider.     Introduction   Fall  2014  marks  a  new  beginning  for  ing  Magazine.  It  is  the  first  time  that  the   magazine  has  been  run  as  part  of  a  class,  and  the  magazine  has  transferred   ownership  to  M3.  This  is  the  perfect  time  to  step  back  and  reassess  just  what  kind  of   magazine  we  are  aiming  to  be  and  determine  what  it  means  to  be  an  arts  and  culture   magazine.  The  audience  analyses  we  conducted  as  a  class  provides  a  great  way  to  do   that.  It  is  an  opportunity  to  discover  what  is  hurting  the  magazine,  and  what  might   help  it.  It  allows  us  to  explore  what  people  want  to  read  about,  as  well  as  whether   we  want  to  write  about  those  topics.       Awareness   One  of  the  main  issues  that  was  made  clear  through  this  audience  analysis  is  the  lack   of  awareness  about  ing.  While  the  people  polled  were  considered  to  be  within  ing’s   targeted  audience,  it  is  clear  that  there  was  not  much  brand  awareness  in  the  people   polled.  In  nearly  all  of  the  survey  results  collected  by  the  class,  the  majority  of   people  polled  had  not  even  heard  of  ing,  and  even  those  that  had  did  not  read  it   regularly.  For  example,  in  Katie  Grimes’  survey  of  first  and  second  year  students,   only  5  of  the  63  she  polled  had  heard  of  ing,  and  none  of  those  5  read  it.1  Similarly,   70  percent  of  the  63  on-­‐campus  students  surveyed  by  Jade  Wiselogle  had  never   heard  of  ing.22  Clearly  this  is  an  issue,  if  many  people  in  our  target  audience  are   unaware  of  our  existence.     The  first  step  to  addressing  this  issue  is  to  firmly  decide  and  document  who  the   targeted  audience  is  for  ing.  The  more  we  narrow  our  focus  on  who  we  are  aiming  to   attract  to  the  magazine,  the  better  we  will  be  able  to  meet  their  needs  as  readers.  If   we  stretch  ourselves  to  thin  in  the  process  of  trying  to  please  too  many  different                                                                                                                   1.  Katie  Grimes,  “Audience  Analysis:  First-­‐and-­‐Second-­‐Year  Students”  (survey   results,  East  Lansing,  2014).   2.  Jade  Wiselogle,  “Audience  Analysis  Date:  On-­‐Campus  Residents”  (survey  results,   East  Lansing,  2014).  
  • 2.   2   audiences,  we  run  the  risk  of  not  getting  any  of  them  to  continue  reading.  I  feel  that   even  in  the  groups  of  people  in  this  poll,  some  could  be  eliminated  as  possible   audiences.  For  example,  residents  of  East  Lansing  who  are  not  students  or   university  staff  may  have  little  to  no  interest  in  things  that  MSU  students,  which   contains  most  of  our  demographics,  are  interested.  If  we  were  to  write  stories  that   appeal  to  just  those  residents,  we  detract  from  articles  that  might  interest  a  variety   of  MSU  students.     Additionally,  I  feel  that  this  lack  of  brand  awareness  highlights  the  need  for  a   marketing  team.  During  the  landscape  analysis,  many  of  my  classmates  talked  about   the  strong  social  media  presences  of  our  competitors,  and  how  the  online  identities   they  create  serve  their  publications.  A  team  in  the  class  that  changes  each  semester,   or  perhaps  an  outside  team  of  freelancers  would  be  a  great  way  to  expand  the   magazine’s  online  presence  and  generate  interest.  In  addition,  it  might  be  an   interesting  addition  to  the  class  to  attempt  to  organize  some  sort  of  ing  event  each   semester,  maybe  a  giveaway,  free  coffee  at  the  rock,  a  collaboration  with  a  well-­‐ known  publication  like  the  State  News  or  the  Black  Sheep,  or  some  sort  of  organized   on-­‐campus  event  to  get  the  word  out  about  ing  to  the  students  who  have  never   heard  of  it.     Lastly,  I  feel  that  the  stands  for  ing  could  be  improved.  I  cannot  speak  for  the  rest  of   the  locations,  but  the  two  I  have  to  check  are  poorly  located  and  not  marked  at  all.   Even  something  as  simple  as  a  sign  above  the  stand  or  label  on  it  saying  ing   Magazine  could  increase  brand  recognition.     Gender   Another  important  factor  is  the  gender  of  our  readers.  Our  class,  and  the   professional  writing  major  in  general,  is  prominently  female,  and  many  people   reported  more  females  showing  interest  in  ing  than  males.  In  fact,  in  my  survey  of   East  Lansing  residents,  I  found  that  58  percent  of  females  were  familiar  with  ing,  as   opposed  to  only  14  percent  of  males.3       There  are  a  multitude  of  reasons  that  could  be  causing  this  gender  gap,  from  the   unchecked  bias  of  a  primarily  female  staff  to  the  idea  that  arts  and  culture,  and  even   magazines  themselves,  are  often  labeled  as  “feminine,”  and  are  largely  ignored  by   the  males  on  campus.  If  it  is  the  former,  the  solution  would  need  to  involve  a  large-­‐ scale  effort  to  recruit  more  males  to  the  professional  writing  program  and  then  into   this  course.  If  it  is  the  latter,  there  is  not  much  we  can  do  to  combat  misguided   societal  views.     I  feel  that  the  first  discussion  that  needs  to  be  had  on  this  topic  is  whether  we,  as  a   publication,  should  make  an  effort  to  fix  this  divide.  As  I  mentioned  earlier,  it  might                                                                                                                   3.  LeeAnn  Connelly,  “East  Lansing  Resident  Data”  (survey  results,  East  Lansing,   2014).  
  • 3.   3   be  beneficial  to  the  magazine  to  focus  on  a  few  core  demographics,  instead  of  trying   to  cover  too  much  ground.  A  lot  of  the  topics  that  would  appeal  to  large  groups  of   male  readers,  such  as  news  and  sports,  do  not  fit  in  with  arts  and  culture,  and  were   commonly  listed  amongst  topics  that  most  of  are  demographics  were  not  interested   in.4  It  is  possible  that  a  concentrated  effort  to  close  the  gender  gap  in  our  readership   might  come  at  the  risk  of  alienating  other  demographics.     However,  if  we  do  want  to  include  more  male-­‐focused  topics,  there  are  ways  we   might  be  able  to  do  so  without  compromising  our  focus  on  arts  and  culture.  For   example,  we  may  not  be  able  to  report  on  sports,  but  we  could  organize  interviews   with  Spartan  athletes  on  things  like  holiday  traditions,  travel,  music,  or  movies.  We   could  do  list  articles  on  sports  or  action  films,  feature  artists  whose  fan  base  is   primarily  male,  and  so  on.  I  think  this  would  be  a  strong  method  of  appealing  to   male  readers  without  losing  the  focus  on  arts  and  culture  in  a  way  that  might  cost  us   the  interest  of  other  readers.     Arts  and  Culture   The  biggest  issue  that  came  up  throughout  this  process  was  the  ing  theme  of  arts   and  culture.  Primarily,  our  audience’s  opinions  on  what  arts  and  culture  mean,  as   well  as  how  that  clashes  with  what  they  want  to  read  about.  For  example,  musicians   identified  arts  and  culture  as  “music,  poems,  essays,  art  work,  plays,  opera…”  but   wanted  to  read  about  student  life,  healthy  recipes,  and  individual  student  stories.5   Similarly,  PW  and  XA  majors  identified  arts  and  culture  as  music,  literature,  and  art,   while  expressing  interest  in  articles  on  fashion,  job  searches,  MSU  culture,  and   human  interest.6  Clearly,  there  is  a  disconnect  between  what  our  readers  expect  us   to  write  about  and  what  they  want  us  to  write  about,  which  could  be  hurting  the   magazine’s  popularity.  If  they  think  we  are  writing  based  on  their  definition  of  arts   and  culture,  then  they  would  not  be  interested  in  our  magazine.     Again,  I  feel  that  the  first  step  in  this  solution  is  a  discussion  of  who  we  are  as  a   magazine.  We’ve  had  this  a  few  times  in  class,  but  it  might  be  time  to  hammer  out  a   concrete  definition.  It  might  even  be  something  M3  needs  a  say  in,  but  it  needs  to  be   decided:  what  does  ing  Magazine  define  arts  and  culture  as?  If  we  define  it  like  our   readers  do,  focused  on  high  arts,  literature,  and  theater,  then  we  are  not  writing   according  to  that  definition.  We  would  need  to  narrow  our  audience  focus   significantly  to  people  interested  in  those  specific  types  of  arts  and  culture.     However,  if  we  define  arts  and  culture  as  we  have  been  in  class,  as  human  interest,   student  life,  travel,  music,  etc.  then  I  think  that  we  are  already  on  the  right  track  for   writing  things  our  audience  would  be  interested  in.  We  still  need  to  hone  our  skills                                                                                                                   4.  Riley  Cortright,  “Off  Campus  Students’  Data”  (survey  results,  East  Lansing,  2014).   5.  Rachael  LeFevre,  “Audience  Analysis,  Part  1:  Musicians”  (survey  results,  East   Lansing,  2014).   6.  Evan  Sherbert,  “PW/XA  Majors”  (survey  results,  East  Lansing,  2014).  
  • 4.   4   at  writing  for  our  audience,  as  many  of  us  mentioned  in  our  landscape  analyses,  but   the  base  work  is  there.  The  problem  here  is  a  lack  of  understanding  in  our  readers.   The  brand  of  arts  and  culture  is  causing  them  to  have  false  expectations  of  what  we   write  about,  perhaps  resulting  in  a  lack  of  interest.       Solving  this  problem  may  take  a  bit  of  rebranding.  If  our  audience  does  not   understand  what  we  mean  when  we  call  ourselves  and  arts  and  culture  magazine,   that  it  might  be  doing  more  harm  than  good  to  label  ourselves  that  way.  We  might   want  to  consider  rebranding  the  magazine  as  a  student  life  publication,  or   something  similar  to  communicate  our  primary  focus  is  MSU  students.  If  that  is  not   an  option,  then  I  would  again  suggest  ing  hosted  events  to  raise  awareness  about  the   magazine  and  what  we  write  about,  preferably  with  food  or  giveaways  to  get   students  to  come.     Final  Thoughts  and  Recommendations   My  overall  conclusion  is  that  before  any  steps  are  taken,  ing  needs  to  be  defined  by   its  staff.  A  concrete,  written  decision  should  be  made  about  the  specific  audiences   we  are  targeting,  and  the  type  of  content  we  are  producing.  Once  those  decisions  are   made,  then  further  steps  can  be  taken  to  improve  the  magazine’s  readership  and   style.       Below  is  a  summary  of  the  recommendations  I  have  made  in  this  report:   • Narrow  the  targeted  audiences   • Create  an  ing  marketing  team   o Increase  social  media  presence   o Hold  campus  events  to  increase  awareness  of  ing   • Improve  the  location  and  labeling  of  stands  for  ing  magazine   • Determine  if  ing  should  work  to  close  the  gender  gap  in  readership   o Encourage  more  males  to  join  staff   o Interview  Spartan  athletes  and  feature  movies  or  musicians  with   primarily  male  fan  bases   • Identify  how  ing  defines  arts  and  culture   • Rebrand  ing  as  a  magazine  focused  on  student  life                        
  • 5.   5       Bibliography       Connelly,  LeeAnn.  “East  Lansing  Resident  Data.”  Survey  results,  East  Lansing,  2014.     Cortright,  Riley  .  “Off  Campus  Students’  Data.”  Survey  results,  East  Lansing,  2014.     Grimes,  Katie.  “Audience  Analysis:  First-­‐and-­‐Second-­‐Year  Students.”  Survey  results,   East  Lansing,  2014.     LeFevre,  Rachael.  “Audience  Analysis,  Part  1:  Musicians.”  Survey  results,  East   Lansing,  2014.     Sherbert,  Evan.  “PW/XA  Majors.”  Survey  results,  East  Lansing,  2014.     Wiselogle,  Jade.  “Audience  Analysis  Date:  On-­‐Campus  Residents.”  Survey  results,   East  Lansing,  2014.