1. Leanne Tillman
2903 N Perkins Road H205 (630) 818-5972
Stillwater, OK 74075 Leanne.Tillman@okstate.edu
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Objective
Entry level position working in a professional setting.
Education
Oklahoma State University• Stillwater, OK Graduation 12/2015
 Animal Science with emphasis in Biotechnology 
Wabaunsee Community College • Sugar Grove, IL 8/2011 – 5/2012
 General Education Course 
Professional Work Experience
Head Start Telecom• Supervisor Team • Stillwater, OK 5/2015-Present
 Taking calls that have escaladed to supervisor phone calls with customers to ensure customer
satisfaction
 Effectively communicating with field agents over the phone to resolve issues 
 Processing new phone orders by analyzing customer information
 Training new customer service representatives 
Oklahoma State Large Animal Clinic• Stillwater, OK 8/2013 – 8/20/15
 assisting clients by unloading cow that come in with emergencies 
 Clean and disinfect stalls and chutes 
 Feed and water animals at night as needed
Starbucks Barista • Naperville, IL 6/2010 – 8/2013
 Excellent customer service and people skills with a professional and positive attitude 
 Well organized and able to prioritize and manage multiple tasks 
 Able to communicate effectively with other team members 
 Ensured proper cleanliness of work area 
Volunteer Work
Turning point ranch; Stillwater, OK
 Leading horses for kids with special needs 
 Catching and saddling horses 
 Assisting in feeding the horses 
Foal Team; Oklahoma State University, Stillwater, OK
 On call at the vet hospital 
 Go to the vet hospital in the middle of the night if a foal comes in 
 Sit with the foals and keep an eye on them 