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For Business Applications such as ERP, CRM or order management applications to work
properly, they require that the technology that is below them (servers, application server,
database or network devices, among others), is always available and working properly.
Main features of Alignia for Business Applications
How does Alignia for Business Applications work?
Three steps to increase reliability
Define the Business Application to
be controlled: ERP, CRM, orders
management, payment Systems,
purchase and sale of shares, logistics
systems, etc.
Identify the technology, the devices
and applications that support Business
Applications: web servers, database
servers, databases, firewalls, printers
or other technical components to be
monitored.
Apply standard controls or make a
specific configuration with custom
controls: Custom or in house
application errors Management.
1
2
3
Main platforms supported by
Alignia for Business Applications
•	 Operating systems: AIX, Solaris, Linux,
Windows and IBM i
•	 Network devices: Cisco, Ports and
network interfaces
•	 Endpoint devices: Printers
•	 Application Servers: Apache, Tomcat
•	 Databases: SQL, Oracle and
PostgreSQL
•	 Middleware: IBM WebSphere MQ
•	 Web Server: IIS
Alignia for Business Applications simply identifies, using self-discovery tools, the
technological infrastructure which is operational and provides a template for each Business
Application and for each of its components, applying a series of basic and pre-configured
controls. Thus, a catalog covering the Company’s main Business Applications is built,
indicating if the IT area is working or not, if it has performance problems or if there is any
conflict in its many devices.
Alignia for Business Applications identifies, alerts and prevents conflicts that cause a decline in the performance
of Business Applications, or a total or partial failure of the technology infrastructure that supports them. With a
different approach to traditional monitoring, the module contributes to the smooth running of Online Services,
Business Critical Processes and Technology, ensuring stability and reliability in the management of information.
Standard and configurable controls
Alignia for Business Applications automatically applies controls to meet the health status of
different components: availability, performance and errors. The module has a lot of applicable
templates for key technologies, operating systems, databases, web servers, applications, etc.,
and it allows you to add new technologies or controls for custom applications or in house
developments.
Impact analysis and root cause
Provides IT relevant information about which components have been the root cause of the
unavailability of Business Applications and the impairments in Service Level Agreements (SLAs).
Pre-defined display screens
Provides information directly related to the Business, in order to act early and resolve conflicts,
but allowing you to go deep in technical level detail at any time you need.
Aligned view between IT and Business
View of availability in real-time of each application (ERP, CRM, etc.) as well as Online Business
Services and Business Processes that are being impacted.
Total integration
The module is designed to be integrated with the rest of the Alignia modules and it is the basis
for monitoring the Online Business Services and the Business Processes, providing a complete
and integrated view of the health of the entire technology that supports the operations. If some
of your technological components are already being monitored by other more specific tools,
Alignia for Business Applications fully integrates with them and uses its information to enrich
control of your Business Applications.
Embedded Knowledge + Embedded How-to = Immediate Results
All the knowledge and expertise gained from hundreds of successful implementations worldwide consolidated into a 	
step-by-step method and embedded in Alignia to achieve immediate and totally effective results.
Alignia for Business Applications is part of Alignia, a comprehensive monitoring solution that prevents and identifies problems in the
Online Services and Business Processes, along with the Technology and Security that support them, helping your company to operate
smoothly, without interruption, in a secure environment and with extreme visibility.
Overview of a Business Application
Focus on Business
It has a catalog of all
monitored Business
Applications and its
relationship with Online
Business Services and
Business Processes,
identifying any problem in
the transactions running on
them.
Only relevant information
We provide the right
information through
key controls that are
necessary for the Business
Applications to operate
efficiently and safely. A few
relevant controls are more
useful than thousands of
controls with technical
information.
Extremely fast to deploy and
easy to maintain
Alignia for Business Applications
was designed to simplify the
configuration and the massive
maintenance of applications,
servers, devices, etc. Thanks to
the large number of controls
included in the product and its
general simplicity, the results are
immediate and the maintenance is
very simple.
Reduces concerns
Ensures the stability and security
of operations, controlling different
critical points of Business
Applications and providing more
effective and more efficient
decision making.
Affected Business
Elements  
Information about the
different Services and
Processes impacted by
this Business Application,
categorized by its level of
criticality.
Summary of the health of
each Business Application
Name of the person
responsible for the
application, and information
about downtime or the time
since the last incident.
Root Cause Analysis
Number of impacts in
Business Applications.
Displays the affected
components, the time
since the last incident, the
person responsible for
implementation, route and
messages.
Components
It lists and categorizes by
layer, all the components
that are part of this Business
Application. You can see
the health status and the
corresponding sub-states,
of each of them.
About Tango/04 Computing Group
Tango/04 Computing Group is one of the leading companies in the development of corporate monitoring software that helps companies
to operate fluidly, without interruptions, in a safe environment and with full visibility. The company has a vast network of Business Partners
and hundreds of leading customers in all industries worldwide, including companies such as: 3M, ABN AMRO, Auchan, Banque Centrale du
Luxembourg, Banque Pictet, Barnes & Noble, Bayer, BBVA, Bradesco, CC&G (London Stock Exchange Group), Costco, Danone, DHL, Dolce &
Gabbana, Euronet, GE Money, Gucci, ICBC, Inditex (Zara), ING, Intesa San Paolo Bank, Jack Henry & Associates, L’Oréal, Luxottica (Ray-Ban),
Manpower, MAPFRE, McDonald’s, Mercedes Benz, Miele, Nike, Pfizer, Prada, Raiffeisen Bank, Reale Insurance, Santander Bank, Scotiabank,
Telmex, TNT, Tractor Supply Company, UBS Bank, VISA and Zurich, among others.

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Alignia for Business Applications

  • 1. For Business Applications such as ERP, CRM or order management applications to work properly, they require that the technology that is below them (servers, application server, database or network devices, among others), is always available and working properly. Main features of Alignia for Business Applications How does Alignia for Business Applications work? Three steps to increase reliability Define the Business Application to be controlled: ERP, CRM, orders management, payment Systems, purchase and sale of shares, logistics systems, etc. Identify the technology, the devices and applications that support Business Applications: web servers, database servers, databases, firewalls, printers or other technical components to be monitored. Apply standard controls or make a specific configuration with custom controls: Custom or in house application errors Management. 1 2 3 Main platforms supported by Alignia for Business Applications • Operating systems: AIX, Solaris, Linux, Windows and IBM i • Network devices: Cisco, Ports and network interfaces • Endpoint devices: Printers • Application Servers: Apache, Tomcat • Databases: SQL, Oracle and PostgreSQL • Middleware: IBM WebSphere MQ • Web Server: IIS Alignia for Business Applications simply identifies, using self-discovery tools, the technological infrastructure which is operational and provides a template for each Business Application and for each of its components, applying a series of basic and pre-configured controls. Thus, a catalog covering the Company’s main Business Applications is built, indicating if the IT area is working or not, if it has performance problems or if there is any conflict in its many devices. Alignia for Business Applications identifies, alerts and prevents conflicts that cause a decline in the performance of Business Applications, or a total or partial failure of the technology infrastructure that supports them. With a different approach to traditional monitoring, the module contributes to the smooth running of Online Services, Business Critical Processes and Technology, ensuring stability and reliability in the management of information. Standard and configurable controls Alignia for Business Applications automatically applies controls to meet the health status of different components: availability, performance and errors. The module has a lot of applicable templates for key technologies, operating systems, databases, web servers, applications, etc., and it allows you to add new technologies or controls for custom applications or in house developments. Impact analysis and root cause Provides IT relevant information about which components have been the root cause of the unavailability of Business Applications and the impairments in Service Level Agreements (SLAs). Pre-defined display screens Provides information directly related to the Business, in order to act early and resolve conflicts, but allowing you to go deep in technical level detail at any time you need. Aligned view between IT and Business View of availability in real-time of each application (ERP, CRM, etc.) as well as Online Business Services and Business Processes that are being impacted. Total integration The module is designed to be integrated with the rest of the Alignia modules and it is the basis for monitoring the Online Business Services and the Business Processes, providing a complete and integrated view of the health of the entire technology that supports the operations. If some of your technological components are already being monitored by other more specific tools, Alignia for Business Applications fully integrates with them and uses its information to enrich control of your Business Applications. Embedded Knowledge + Embedded How-to = Immediate Results All the knowledge and expertise gained from hundreds of successful implementations worldwide consolidated into a step-by-step method and embedded in Alignia to achieve immediate and totally effective results. Alignia for Business Applications is part of Alignia, a comprehensive monitoring solution that prevents and identifies problems in the Online Services and Business Processes, along with the Technology and Security that support them, helping your company to operate smoothly, without interruption, in a secure environment and with extreme visibility.
  • 2. Overview of a Business Application Focus on Business It has a catalog of all monitored Business Applications and its relationship with Online Business Services and Business Processes, identifying any problem in the transactions running on them. Only relevant information We provide the right information through key controls that are necessary for the Business Applications to operate efficiently and safely. A few relevant controls are more useful than thousands of controls with technical information. Extremely fast to deploy and easy to maintain Alignia for Business Applications was designed to simplify the configuration and the massive maintenance of applications, servers, devices, etc. Thanks to the large number of controls included in the product and its general simplicity, the results are immediate and the maintenance is very simple. Reduces concerns Ensures the stability and security of operations, controlling different critical points of Business Applications and providing more effective and more efficient decision making. Affected Business Elements Information about the different Services and Processes impacted by this Business Application, categorized by its level of criticality. Summary of the health of each Business Application Name of the person responsible for the application, and information about downtime or the time since the last incident. Root Cause Analysis Number of impacts in Business Applications. Displays the affected components, the time since the last incident, the person responsible for implementation, route and messages. Components It lists and categorizes by layer, all the components that are part of this Business Application. You can see the health status and the corresponding sub-states, of each of them. About Tango/04 Computing Group Tango/04 Computing Group is one of the leading companies in the development of corporate monitoring software that helps companies to operate fluidly, without interruptions, in a safe environment and with full visibility. The company has a vast network of Business Partners and hundreds of leading customers in all industries worldwide, including companies such as: 3M, ABN AMRO, Auchan, Banque Centrale du Luxembourg, Banque Pictet, Barnes & Noble, Bayer, BBVA, Bradesco, CC&G (London Stock Exchange Group), Costco, Danone, DHL, Dolce & Gabbana, Euronet, GE Money, Gucci, ICBC, Inditex (Zara), ING, Intesa San Paolo Bank, Jack Henry & Associates, L’Oréal, Luxottica (Ray-Ban), Manpower, MAPFRE, McDonald’s, Mercedes Benz, Miele, Nike, Pfizer, Prada, Raiffeisen Bank, Reale Insurance, Santander Bank, Scotiabank, Telmex, TNT, Tractor Supply Company, UBS Bank, VISA and Zurich, among others.