Presentation of the DIHNET Webinar 'How can DIHs help in times of COVID-19?' focused on support for SMEs.

1. Can DIH projects help fighting
the COVID-19 crisis?
Webinar 25/03/2020
Organized by DIHnet

2. 10:00 – 11:00
• Welcome – Matthias Kuom (‘5)
• Impulse input: Needs of SMEs – Gabor Vicze (‘5)
• How IdeaBoardz works – Xabier Uriarte (‘5)
• Brainstorm SMEs needs – Your input (10’)
• Brainstorm DIH support – Your input (25’)
• what offers can help SMEs to overcome the
health and mobility challenges
• Opportunities for new digital solutions, innovative
offerings – and the supporting role of DIHs
• Conclusions / next steps – Sandro D’Elia (‘5)
• How to work together – Xabier Uriarte (‘3)
11:00 – 12:00
• Welcome – Andrea Halmos (‘5)
• How IdeaBoardz works – Xabier Uriarte (‘3)
• Brainstorm Needs of the public sector – Your input
(10’), moderated by Andrea Halmos
• Digital tools / solutions within the DIH community for
public sector resilience – Your input (30’), moderated
by Charalampos Tsitlakidis
• Towards a portfolio of services for public sector
resilience: categorizing the presented solutions – will
be done next week on DIHNET.eu, after everyone has
made their contributions
• Relevant EU initiatives & Tools, conclusions / next
steps (12’) - Andrea Halmos + Charalampos
Tsitlakidis
Agenda

3. Welcome
Matthias Kuom

4. • This webinar wants to generate ideas and inspire DIHs on what they can do
to help us all overcome the corona crisis
• It will focus 1 hour on the needs of SMEs, and another hour on the needs of
public sector organisations
• The ideas will be recorded and made available afterwards
• You have until Friday (27/03) to expand your contributions and choose a
topic that you want to take the lead on or interested in to develop it further
with other DIHs
Welcome

5. • After an initial impulse from Gabor Vicze, we have three topics for a joint
brainstorming
1. Needs What do SMEs need instantly and in the mid term, e.g. telework, how can
goods and services be exchanged, health and social support for employees, financial
support…
2. Business Continuity What can be digital solutions to support the SMEs in
continuing their existing business
3. Business Innovation What can help SMEs to better adopt to changing
markets with digital innovations
First hour – SMEs 1/2

6. • Intention, & focus, expected type of contributions, expected outcome
1. SMEs we are not focusing for solutions to better combat the virus, we want to
support SMEs in their current pressing problems – with digital solutions
2. Describe an Offering as detailed, as concrete as possible; if someone else
already had a similar idea, add to this one, don’t open to much new “Post-It’s”
3. Be ready to take the lead, therefore write your organization in the post; read our
follow-up email, what to do after the brainstorming to uptake
First hour – SMEs 2/2

7. Needs of SMEs
Gabor Vicze

8. How IdeaBoardz works
Xabier Uriarte

9. • Virtual online board
• Link to the tool: https://bit.ly/DIHSMEs
How it works

10. • We will start with the first section: SME needs.
How it works (II)

11. • We will start with the first section: SME needs.
How will we use it
• We will work in parallel the following topics:
Business Continuity/Innovation Support
Business Innovation/Continuity Support

12. • Include the name of your organisation (or your name
first)
• To add a comment, edit the idea and add the name of
your organisation in parentheses before your
comment.
• The link to this virtual board will be active till next
Friday March 27th.
How to write/edit ideas

13. Brainstorm SMEs needs
Your input here:
https://ideaboardz.com/for/Example%20of%20Board/3081292
Topic 1

14. • Give your inputs
• Section 1: SME needs
11:15 – 11:25Brainstorm
SMEs needs
• What has changed (workforce,
customers, suppliers, regulatory)
• What needs to be changed (processes,
products; short term & mid term)
• How can they survive by adopting
smoothly

15. Business
Continuity
support
• Vouchers for Digital equipment, Collaboration
tools, Video conferencing
• New delivery and payment solutions,
marketplaces
• Cybersecurity
• Workforce fitness
….
Business
Innovation
support
Help to innovate digitally, help to develop:
• New direct marketing (how to reach existing and new
customers in quarantine and afterwards, foster
resiliance)
• New offerings (how to react on changing demands,
e.g. with virtual events, neighborhood help,
individualized care/telecare, robotic solutions, child
care/education, virtual classrooms)
• Combat Corona (Data Analytics, vaccine
development, supplies for hospitals..)….

16. • Include the name of your organisation (or your name
first)
• To add a comment, edit the idea and add the name of
your organisation in parentheses before your
comment.
• The link to this virtual board will be active till next
Friday March 27th.
How to write/edit ideas

17. Business
Continuity
support
• Collaboration tools, Video conferencing
• New delivery and payment solutions
• Cybersecurity
• Workforce fitness
….
Business
Innovation
support
Help to innovate digitally, help to develop:
• New direct marketing (how to reach existing and new
customers in quarantine and afterwards, foster
resiliance)
• New offerings (how to react on changing demands,
e.g. with virtual events, neighborhood help,
individualized care/telecare, robotic solutions, child
care/education, virtual classrooms)
• Combat Corona (Data Analytics, vaccine
development, supplies for hospitals..)….

18. Conclusion & next steps
How can you take responsibility and get into action?

19. Administrative flow – project amendment to
perform urgent actions (COVID-19 crisis)
The European Commission is willing to support urgent actions
to fight the COVID-19 crisis
A Digital Innovation Hub project funded by the EC can perform
activities not planned in the original Description of Action, as long
as they do not alter substantially the scope of the project and
are broadly linked to the original aims.
This can be done by changing the activities of the consortium
partners and / or the description of the FSTP (Financial Support
to Third Parties) in the Description of Action.

20. Administrative flow – project amendment to
perform urgent actions (COVID-19 crisis)
Your EC-funded project
wants to perform actions
to fight COVID-19 crisis
Propose the needed
amendments to the
description of action
Are the actions broadly
in line with the original
aims of the project?
Sorry, cannot be done
with EU funding
Discuss with
project officer
Check with
project officer
Submit the
grant amendment
EC director approves
the grant amendment
The grant amendment is
recorded in the participant portal
and legally binding.
No
Yes
OK
Need
improvement

21. How to work together on the
web
How can you take responsibility and get into action?

22. How can DIHs help in times of COVID-19?
Follow-up the work on the DIHNET.EU online community
22
1. From DIHNET.EU, click on “Community” and follow the steps to create your account
and join the community

23. How can DIHs help in times of COVID-19?
Follow-up the work on the DIHNET.EU online community
23
2. Turn ideas into concrete actions by discussing the next steps on the
dedicated space of the community.
The recording of the webinar
will be also posted there.