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For Development Workers With Logo Final


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For Development Workers With Logo Final

  1. 1. For development workers in local infrastructure support organisations Julie Harris COSMIC Regional ICT Champion SW 28 th June 2009
  2. 2. <ul><li>A champion for ICT in your region </li></ul><ul><li>To see local infrastructure support organisations </li></ul><ul><ul><ul><li>Operate more efficiently in its day to day work </li></ul></ul></ul><ul><ul><ul><li>Be more effective in its reach and influence </li></ul></ul></ul><ul><li>Voice, representation, advocacy </li></ul><ul><li>Signposting sources of help </li></ul><ul><li>Strategic support </li></ul>Regional ICT Champions
  3. 3. Background – Reason For Workshop <ul><li> found the same 4 needs arose when talking to </li></ul><ul><li>development workers about ICT: </li></ul><ul><li>Awareness of the increasing potential for ICT </li></ul><ul><li>Information on issues groups should consider when using ICT (planning, policies, support contracts) </li></ul><ul><li>Information on sources of funding and local support </li></ul><ul><li>Ability to explore the barriers created by ICT for some members </li></ul>
  4. 4. How do we cope with Recession? <ul><li>What are your ideas? </li></ul><ul><li>What are the threats? </li></ul><ul><li>What are the opportunities? </li></ul><ul><li>How do you think ICT can help? </li></ul>
  5. 5. Outline of day <ul><li>Look at your questions about ICT </li></ul><ul><li>What help is there? </li></ul><ul><li>Benefits of ICT </li></ul><ul><li>Total Cost of Ownership </li></ul><ul><li>Funding for ICT </li></ul><ul><li>Planning for ICT </li></ul><ul><ul><li>ICT Health Check </li></ul></ul><ul><ul><li>net:gain </li></ul></ul><ul><li>Rounding Up </li></ul>
  6. 6. ICT & Your Role <ul><li>Questions your clients ask about ICT </li></ul><ul><ul><li>How you answer those questions. </li></ul></ul><ul><ul><li>Where you can get help. </li></ul></ul><ul><ul><li>Supporting the sector. </li></ul></ul><ul><li>How to help groups make better use of ICT </li></ul><ul><ul><li>Through Planning </li></ul></ul><ul><ul><li>Using “Tools” </li></ul></ul><ul><ul><li>Using Appropriate ICT Services </li></ul></ul>
  7. 7. Exercise <ul><li>What questions do you have about ICT? </li></ul><ul><li>What questions do you get asked? </li></ul><ul><li>Guidelines </li></ul><ul><li>‘ one question per post-it’, put them up on board/wall </li></ul><ul><li>group in to themes under each topic’ </li></ul>
  8. 8. What Help Is There? <ul><li>Regional ICT Champions </li></ul><ul><li>The Knowledgebase (was ICT Hub now LASA) </li></ul><ul><li>ICT Suppliers Directory </li></ul><ul><li>ICT Development / Circuit Rider Projects </li></ul><ul><li>Local Infrastructure Organisations providing general support services may also provide ICT services </li></ul><ul><li>Volunteers including specialist IT volunteers from </li></ul><ul><li>ICT Info ‘Toolbox’ (being produced by the ICT Champions) </li></ul><ul><li>Private sector and social enterprises providing – IT Support, Web Design, Database Development etc. </li></ul>
  9. 9. The Web As A Support Tool <ul><ul><li>When looking for information and advice which sites do YOU use? </li></ul></ul><ul><ul><li>How do you find out about useful sites? </li></ul></ul><ul><ul><li>What questions do they answer? </li></ul></ul><ul><ul><li>What sites do you find unhelpful? </li></ul></ul>
  10. 10. Benefits of ICT <ul><li>Efficiency – Do things quicker </li></ul><ul><li>Effectiveness – Do things better </li></ul><ul><li>Information – Storage, Sharing, Processing </li></ul><ul><li>Communications – staff, clients </li></ul><ul><li>Promotion – fundraising, internet added new dimension to recording of events content for annual reports </li></ul><ul><li>Administration – recording, finance, reporting, research/development, quality </li></ul>
  11. 11. Total Cost of Ownership <ul><li>A PC is not just a box! </li></ul><ul><li>You would not buy a car without budgeting for the following; </li></ul><ul><ul><li>petrol </li></ul></ul><ul><ul><li>MOT </li></ul></ul><ul><ul><li>servicing </li></ul></ul><ul><ul><li>general repairs </li></ul></ul><ul><ul><li>breakdown cover </li></ul></ul><ul><ul><li>insurance </li></ul></ul>
  12. 12. Exercise : Costing ICT <ul><li>The “Happy To Help” Exercise </li></ul><ul><li>Exploring the Total Cost of Ownership (TCO) </li></ul>
  13. 13. Budgeting – what to include <ul><li>Hardware </li></ul><ul><li>Software </li></ul><ul><li>Installation </li></ul><ul><li>Maintenance </li></ul><ul><li>Backup </li></ul><ul><li>Consumables </li></ul><ul><li>Insurance </li></ul><ul><li>Broadband </li></ul><ul><li>Web hosting </li></ul><ul><li>Training </li></ul><ul><li>… and more ?! </li></ul>
  14. 14. Funding for ICT <ul><li>Remember when preparing bids/budgets </li></ul><ul><li>Some funders are more positive about ICT than others </li></ul><ul><li>Be realistic about total costs </li></ul><ul><li>Identify benefits investing in ICT will bring to the project </li></ul>
  15. 15. LUNCH <ul><li>LUNCH 45 minutes break </li></ul>
  16. 16. Social media - reflections <ul><li>How do you think organisations need to make more of social media? </li></ul><ul><li>How could the groups you support be more effective in their campaigns by using social media? </li></ul><ul><li>What gaps are there in supporting them? </li></ul><ul><li>What was the best idea which came from the session? </li></ul>
  17. 17. Exercise Planning in VCOs <ul><li>In Groups discuss your experiences of ICT planning </li></ul><ul><li>What happens in the groups you work with? </li></ul><ul><li>How much time is spent? </li></ul><ul><li>What support do you offer? </li></ul><ul><li>Any examples of ICT planning? </li></ul><ul><li>Think about </li></ul><ul><ul><li>Methodologies </li></ul></ul><ul><ul><ul><li>What works? </li></ul></ul></ul><ul><ul><ul><li>What doesn’t? </li></ul></ul></ul>
  18. 18. ICT Planning <ul><li>Planning is good practice </li></ul><ul><li>There are different methods find the one that fits </li></ul><ul><li>Know your own position - Where are we now? </li></ul><ul><ul><li>ICT Health Check (NB not just about computers) </li></ul></ul><ul><li>What’s The Mission - Where are we going? </li></ul><ul><li>Understand how ICT helps you get there? </li></ul>
  19. 19. Exercise: DIY ICT Health Check <ul><li>For your organisation: </li></ul><ul><li>Using the headings on the handout spend 15 minutes answering the questions </li></ul>
  20. 20. Exercise: DIY ICT Health Check <ul><li>Reviewing The DIY ICT Health Check Exercise: </li></ul><ul><li>What does this exercise tell you about the development needs of the organisation? </li></ul><ul><li>Are there specific short-term needs? </li></ul><ul><li>Is there clearly someone responsible? </li></ul><ul><li>Are budgets realistic? </li></ul><ul><li>Have skills and training needs been considered? </li></ul><ul><li>What else? </li></ul>
  21. 21. <ul><li>The Social Media Game </li></ul><ul><li>Ways to make the organisations you support more … </li></ul><ul><li>Effective in communication of their message </li></ul><ul><li>Efficient through use of free online resources </li></ul><ul><li>Wordpress or Blogger websites </li></ul><ul><li>Wiki – collaborative development </li></ul><ul><li>Flickr and Youtube – photo and video capture of events and beneficiaries </li></ul><ul><li>Conversations with those you help and those who want to support you through blogging and Twitter </li></ul>How social media can help groups you support
  22. 22. <ul><li>More Detailed Planning </li></ul>More Detailed Planning
  23. 23. <ul><li>is a professional development programme for senior managers of third sector organisations. </li></ul><ul><li>It allows them to take control of strategic planning and apply it to technology and communication whatever their; </li></ul><ul><ul><li>existing expertise </li></ul></ul><ul><ul><li>organisation size </li></ul></ul><ul><ul><li>area of work </li></ul></ul><ul><ul><li>is available through 8 regional centres </li></ul></ul>Planning
  24. 24. Top Tips 1 (on doing more with less) <ul><li>Software donation and discount schemes – save money </li></ul><ul><li> and </li></ul><ul><li>Recycled and repurposed hardware </li></ul><ul><li> </li></ul><ul><li>Open Office (on the USB stick) an alternative to Microsoft Office </li></ul><ul><li> </li></ul><ul><li>Online back-up services – secure, save money </li></ul><ul><li> </li></ul><ul><li>0300, VoIP and saving money on phonecalls </li></ul><ul><li> </li></ul><ul><li> </li></ul>
  25. 25. Top Tips 2 (on doing more with less) <ul><li>DIY - </li></ul><ul><li>iTQ training - </li></ul><ul><li>Save money managing free events </li></ul><ul><li>Free video conferencing – </li></ul><ul><li>Collaborate Google Docs and Calendar </li></ul><ul><li>Aggregate the news – RSS </li></ul><ul><li>Arranging meetings – </li></ul><ul><li>Online presentations – </li></ul><ul><ul><li>(these presentations will be available here) </li></ul></ul>
  26. 26. Useful Links & Contacts <ul><li>NAVCA </li></ul><ul><li>RuralnetUK </li></ul><ul><li>ICT Champions </li></ul><ul><li>(new website coming soon) </li></ul><ul><li>Capacitybuilders </li></ul><ul><li>(new Improving Support website coming soon) </li></ul><ul><li>Knowledgebase </li></ul><ul><li>AbilityNet </li></ul><ul><li>IT4Communities </li></ul><ul><li>CTX </li></ul><ul><li>NCVO ICT </li></ul>
  27. 27. Round Up <ul><li>Review questions asked at the beginning </li></ul><ul><li>Anything else? </li></ul>
  28. 28. Round Up and Thanks <ul><li>For More Details About This Workshop </li></ul><ul><li>Visit: </li></ul><ul><ul><li>Regional ICT Champions website </li></ul></ul><ul><ul><li> </li></ul></ul><ul><li>Or contact NAVCA </li></ul><ul><ul><li>[email_address] </li></ul></ul>
  29. 29. Workshop prepared by Mark Walker SCIP [email_address] 01273 234049