Josh Zampino is a senior software development engineer with over 18 years of experience at Microsoft. He has extensive expertise in software development, performance modeling, rapid prototyping, and project management. As a lead developer at Microsoft, he was responsible for Xbox Live alerting pipelines and monitoring tools for Azure and Microsoft.com assets. He is skilled in C#, .NET, Azure, SQL, and Agile methodologies.

1. JOSH ZAMPINO
Location: Greater Seattle Area • Phone: (425) 281-8819 • email: joshzampino@gmail.com
PROFESSIONAL SUMMARY
Software Engineering • Performance Modeling & Analysis • Rapid Prototyping
Tech-savvy, award-winning Senior Software Development Engineer with a foundational understanding of
information technology, and an intuitive and creative approach to problem solving. A Microsoft veteran entrusted
with stewardship of one of the largest systems in the world; Xbox Live, 800M+ users. A skilled developer with rapid
prototyping focus; strong track record establishing and adhering to Best Practices for software development. Designs
and implements extensible system architectures utilized by internal and external partners on a large scale. A results-
driven Agile project developer recognized for collaborative leadership, communications and relationship building
qualities. Focused and pragmatic, yet innovative and perceptive.
• Motivated by results: Energized by tangible outcomes of collective, collaborative efforts; seeks to
make an impact and to make the professional lives of colleagues, clients and stakeholders more
manageable.
• Transparent communicator: Drives successful engagements throughout organizations by means of
deliberate, measured discourse. Bridges business and technical factions by translating technical
jargon into relatable terms.
AREAS OF KNOWLEDGE OR EXPERTISE
Software Development Scrum SDLC Method Project Management Personnel Leadership
Content Management Systems Architecture Communication Skills Performance Analysis
Rapid Prototyping Systems Engineering Asset Management Client/Executive Liaison
Network Administration Strategic Planning Relationship Building Collaborative Processes
EXPERIENCE HIGHLIGHTS
• As a Microsoft Senior Software Development Engineer, serves as lead developer for Xbox Live Alerting
Pipeline (XAP) web services, responsible for comprehensive modeling and analysis of global service
performance, as well as rapid prototyping and data analysis. Manages alert destinations/landings, and
engineer-alert parameters. Serves as liaison with unit owners, codifying key metrics, including traffic
capacities and load limits, resource utilization benchmarks, transactions-per-second, etc.
• In prior Software Development Engineer II positions (Microsoft), served as lead designer and developer of
the monitoring and performance analysis tools “Vega” (internal product) and “Tofino” (external product
code name) for Azure Customer Assets and Microsoft.com Web Assets, respectively. Worked on a small
team of developers; designed UX, UI (with custom controls), middle tier, and data storage systems.
Interfaced with key stakeholders for design/features feedback; employed Agile PM (coding in C#,
WPS/Silverlight).
• Served as Tier 4 Escalation Engineer for Microsoft.com Internet Properties, as a Senior Systems Engineer.
Handled ongoing production code reviews and performance optimization, analyzing thousands of code
submissions and deployments. Established and conveyed clear requirements for content providers, and
influenced enumeration and dissemination of Best Practices. Position involved precise management of
extensive tactical, high impact, and rapid-turnaround project cycles.

2. JOSH ZAMPINO – PAGE 2
EXPERIENCE HIGHLIGHTS
• Founded the Microsoft Operations Tools team (seven members), appointed shortly thereafter by Director
to serve as its de facto leader (and lead designer), while simultaneously fulfilling all other duties of a
Software Development Engineer (MS.com). Wrote code to help manage the massive scope of the division’s
thousands of servers, and build the core of the server inventory management system—winning an
Engineering Award for Operational Excellence. Handled design, prototyping, development, testing and
maintenance of the infrastructure/asset management system, Operations Workbench.
• As Systems Engineer (MS.com), served as Tier 3 Escalation Engineer for msdn.microsoft.com web
properties. Interfaced regularly with content developers across the spectrum to ascertain code issues,
identify development needs, and create extensible operational architecture designs. Ultimately accountable
for effecting performance optimization, capacity planning, and disaster recovery.
• Served as primary engineer for CVS.com’s Internet presence, as Systems Engineer. Handled ongoing
monitoring and performance optimization for company’s online operations. Worked regularly with site
developers to create and deploy “zero-defect” operational architecture configurations.
PROFESSIONAL CHRONOLOGY
SENIOR SOFTWARE DEVELOPMENT ENGINEER, XBOX LIVE • SOFTWARE DEVELOPMENT ENGINEER II, CDM, CMC •
SOFTWARE DEVELOPMENT ENGINEER II, MPSD • SENIOR SYSTEMS ENGINEER, MS.COM • SOFTWARE
DEVELOPMENT ENGINEER, MS.COM • SYSTEMS ENGINEER, MS.COM
Microsoft Corporation, Redmond Washington (2002-Present)
SYSTEMS ENGINEER
CVS.com, Redmond, Washington (2000-2002)
TECHNOLOGY CONSULTANT
ServerLogic Corporation (1999-2000)
CERTIFICATION, RECOGNITION, SOFTWARE/SYSTEMS/LANGUAGES & THOUGHT LEADERSHIP
Certified Information Systems Security Professional (CISSP)1
• Cisco Certified Network Associate (CCNA)1
Engineering Award for Operational Excellence, Microsoft Corporation, Redmond, Washington
C# • C++ • JavaScript • .Net • Azure • SQL/TSQL • Object Oriented Programming (OOP) • Test Driven Development
(TDD) • Agile/Scrum • HTML/jQuery/Bootstrap/Angular/TypeScript • ELK
GIT: https://github.com/jozamp
1
STATUS INACTIVE
Professional references available on request