Vino Volo's payroll process was in a panic. I implemented a new payroll package and then wrote a custom application - Swirl - to take care of all of Vino Volo's special payroll needs and integrate their Point of Sale with their Payroll systems. The change in the process was transcendent - it was transformed from panic to bliss.
2. Kyle Johnson
kyle@kgj.co
(415) 860-8050
The year was 2012....
• Vino Volo was growing rapidly, with 18 wine bar locations
already open across the United States
• I was tasked with managing IT, Business Systems,
Analysis, and Financial Planning
• Our HR & Payroll specialist quit, leaving nobody to pay
our employees
• “Can you take over HR & Payroll?” asked the CEO
• “Sure!” } I didn’t know what I was getting into
3. Kyle Johnson
kyle@kgj.co
(415) 860-8050
Payroll isn’t that hard, right?
• There were 150+ hourly employees across 9 states
• California doesn’t play by the same rules
• Employees had different rates of pay based on their
position and the shift they were working
• Tips were pooled between employees based on the
number of tipable hours they worked in the pay period
• Some employees worked at multiple locations so their
overtime needed to be calculated and coded properly
• Vino Volo’s payroll requirements were complicated
5. Kyle Johnson
kyle@kgj.co
(415) 860-8050
1. Email PDF of punch report
At the end of the pay period, each store manager would
generate a PDF report from the Point of Sale and email it
to payroll
6. Kyle Johnson
kyle@kgj.co
(415) 860-8050
2. Add new employees
Add new employees to 3 different sheets and tie the
formulas in a very, very complicated spreadsheet.
If this was done by a non-expert, things went horribly wrong.
7. Kyle Johnson
kyle@kgj.co
(415) 860-8050
3. Manually enter the hours
Payroll would receive the PDFs and then manually enter
the hours into a spreadsheet - every column represented
an employee and every row represented a day of work.
There was one spreadsheet for each
location.
This spreadsheet calculated overtime
and tip pooling.
Due to time constraints, 3-4 people
would help enter data.
8. Kyle Johnson
kyle@kgj.co
(415) 860-8050
4. Enter the total tips by store
The spreadsheet would then divide the tips based on the
hours worked by each employee.
In this stage, it was also necessary to figure out how many
hours were “training” hours and manually input them into
a special column so they wouldn’t be tipped.
10. Kyle Johnson
kyle@kgj.co
(415) 860-8050
6. Fix things in Paychex
The Paychex import didn’t work very well. It was
especially problematic if an employee had multiple rows
with hours or tips.
Every employee that worked at multiple stores had to
have their checks adjusted in Paychex.
11. Kyle Johnson
kyle@kgj.co
(415) 860-8050
7. Run journal, reconcile it....
Run a payroll journal, reconcile every employee’s check,
and ensure that all charges went to the right department.
There was so much manual data entry in this process that
the CFO and I both audited the payroll journal.
This process was repeated until everything was correct....
12. Kyle Johnson
kyle@kgj.co
(415) 860-8050
OK, that doesn’t work
• This process was effective with 3-5 stores
• With 18 stores it was completely broken
• It was fraught with errors and unscalable
• Temps and new hires couldn’t understand the process
• It was time to make big changes
13. Kyle Johnson
kyle@kgj.co
(415) 860-8050
New payroll provider
• Paychex’s CSV import didn’t work - it assumed one
line per employee check and one column per line on an
employee check
• Our paychex package was expensive
• I researched new payroll providers, Paylocity was the
winner
• We could import anything we wanted on the checks
• They were a lot cheaper
• We implemented Paylocity, transitioning all our data
14. Kyle Johnson
kyle@kgj.co
(415) 860-8050
What about those crazy spreadsheets?
• The spreadsheets had to go
• Time & Attendance systems I researched didn’t support
tip pooling or employees working at multiple locations
• They were expensive
• I didn’t want to introduce a new system to the store
operators
• There wasn’t anything available to solve our problems
• It was time to build something myself....
15. Kyle Johnson
kyle@kgj.co
(415) 860-8050
The requirements
• Import Time & Attendance data from Squirrel, transform
it, and export to Paylocity
• Calculate overtime and doubletime
• Pay employees different rates based on their shift types
• Pool tips pro rata based on hours worked
16. Kyle Johnson
kyle@kgj.co
(415) 860-8050
Introducing Swirl
Swirl’s main dashboard shows totals for each store this pay period, making it easy to
see where you are in the process. This screen also makes auditing totals easy!
18. Kyle Johnson
kyle@kgj.co
(415) 860-8050
1. Import Punches
Select the store and the CSV file. Easy. If there are any issues with the import, Swirl
walks you through steps to correct them.
19. Kyle Johnson
kyle@kgj.co
(415) 860-8050
2. Enter tips
Select the store code and enter the tips for the pay period. Swirl only lets you select
stores that haven’t already entered and shows what you’ve already entered below.
20. Kyle Johnson
kyle@kgj.co
(415) 860-8050
3. Export to Paylocity
Behind the scenes this is where the magic happens. Overtime is calculated, tips are pooled,
everything is coded to the correct store, and then formatted perfectly for Paylocity.
22. Kyle Johnson
kyle@kgj.co
(415) 860-8050
Transcendence
• Vino Volo now processes payroll for twice the locations
using a single payroll temp instead of the “all hands on
deck” that involved temps, managers, and the CFO
• The process is faster, more scalable, and more
accurate
• Vino Volo’s payroll costs per employee dropped
dramatically with the new payroll provider
• Multiple, HUGE pains were eliminated
23. Kyle Johnson
kyle@kgj.co
(415) 860-8050
Still going strong
• Vino Volo processes payroll for 32+ locations in 15
states and provinces across 2 countries with the help
of Swirl
• Since launching, Swirl has processed 200,000 punches
and 1,000,000 employee hours for Vino Volo