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ertification for
ustainable
ourism in Hotels
Presented by:
Amanda
Benjamin
Karon
Tabetha
History of CST
• Established in 1996 by the Tourism Board
• The first program in the world to evaluate the
environmental and socioeconomic
sustainability of hotels
• In 2000 was recognized by the World Tourism
Organization
Certification of
Sustainable Tourism
 227 Hotels certified
 Questionnaire consists of 153 questions in four
categories
 Total Score= Sum of SI + EG + PG/PM
P
L
A
C
E
Y
O
U
R
T
R
A
S
H
H
E
R
E
Visited Hotels
Hotel CST Leaf Rating
La Quinta Lodge 5 Leaves
Sarapiquis Rainforest Lodge 3 Leaves
La Tirimbina 4 Leaves
Pozo Azul 5 Leaves
Selva Verde Lodge 4 Leaves
Ara Ambiqua Lodge 2 Leaves
La Quinta Lodge
• Opened for 22 years and started with 2 CST leaves
• Has 5 Leaves that took 15 years to attain
• Goal in Sustainability is to preserve the environment’s treasures for
future generations.
• Started with 4 rooms and now has 28 rooms
Examples in
Sustainability
 I. Infrastructural Developments
 A. Biodigester- takes water from kitchen & toilet to produce
biogas which is used to generate heat for washers & dryers
 Treats waste water that produces pure water that is 5% cleaner
that the Costa Rican Law requirement
 B. Electricity
 Records and analyzes the times of the day when electricity is
expensive
Examples in Sustainability
 B. Electricity/Water
 Uses natural light to reduce
electricity
 Records and analyzes the
times of the day when
electricity is expensive
 Measures Water to figure
guest consumption
Social Aspects of CST
I. “Happy Schools” Program
II. Use Decorations used by locals
III. Goal in Hiring Locals
IV. Educating Visitors
Sarapequis Rainforest
Lodge
“Promote, Educate & Influence”
Hotel Rooms
Breakdown
 Conic Shape
 Three Different
Palenque
 34 rooms total
 Breakfast included
 ADR- $125.00
CST
Implemented
Practices
Biological Physical
Environment:
Following practices are
implemented at this eco
lodge
 2.1
 3.1
 4.1
 5.1
 And more!
La Tirimbina
Background/History
 4 leafs
 In 2012 they started working with CST.
 Left program in 2012 returned to it in 2014.
 In the process of getting caught up with the program.
 Been working with CST for three months.
 363 hectares of protected forest.
 Officially became a wildlife refuge center in 2002.
Philosophy of CST
 Physical-biologic: They protect
the flora and fauna.
 Socio-Economic: They have
programs for the local
community, and schools, open
house, and free tours.
Sustainable Practices
• All paper is recycled.
• Solar panels for the rooms.
• Biodigestor
• Recycling stations throughout the
property.
• Garbage is given to local enterprise.
• The oil from the kitchen is sent to someone
to make biodiesel.
• All decorations are made in Costa Rica.
• Supplies brought locally, difficult to buy
from San José $$$.
Activities that promote
sustainability
 In the rooms there are signs that
remind visitors to shut water and
lights off when not being used.
 They hold an open house for the
community of Sarapiqui. The
purpose of the activity is to inform
the community of Sarapiqui about
conservation for the wildlife and
forests.
 They have a program for kids,
“Classroom In the Forest” they learn
about science and work with
Tirimbina LNT program.
Improvements
 Trying to improve customer
service.
 Trying to get caught up with
CST.
 Organization of
documentation.
 Couldn‘t get re-evaluated last
year, no time for paperwork.
Rooms
 12 Standard.
 2 rooms for large groups.
 6 economic rooms.
 Window in bathrooms instead of fan.
Pozo Azul
Background/History
 5 leafs 2011
 Camping and adventure style
 Tents
 Opened in 2008 and certified in
2011.
 Family owned
Sustainable Practices
 No AC, TV
 Solar panels to warm water.
 Labeled trashcans
 “no picking signs, feeding animals” signs on
property.
 Buildings are open to allow natural light and air in.
 Organic farm
 No smoking
 Trees have signs with name of them on it.
 LED lights
Sustainable Practices cont.
 Information binder in each tents.
 Biodigestor
 Locals make decorations.
 Workers live on property.
 No pool
 Tree planting program.
 Signs in rooms turn lights and water off.
 All of their cleaning products are biodegradable.
 Electricity in all tents.
Activities that promote
sustainability
 Tree planting program.
 Works with local school on
sustainability.
 They promote adventure
activities.
Rooms
Selva Verde Lodge
 Oldest hotel in Sarapiqui, 35 years old
 4 leaves; $100-130 per night, 47 rooms
 “Selva Verde began with one woman’s
dream of preserving nearly 500 acres of
endangered tropical forest and the
multitude of species that call it home.” –
John Earl Kneisler (Selva Verde Lodge
Pamphlet)
 “Today we continue Giovanna Holbrook’s
commitment to a sustainable future –
proudly carrying Costa Rica’s Certification
for Sustainable Tourism and working with
conservation partners such as the Sarapiqui
Conservation Learning Center.” – John Earl
Kneisler (Selva Verde Lodge Pamphlet)
Painted by
local artist
Most signs around
lodge done by locals
Selva Verde - Sustainable
Practices
 Implemented sustainable practices before CST program existed
 Most products for sale made by local artists & do not harm the
environment
 Uses recycled paper & paper products
 Purchases products in re-useable containers
 Compost system to recycle organic waste
 Solar panels to heat water/energy for rooms
 Biodegradable cleaning products
 “Green classroom program” – Sustainability, Conservation,
Preservation
 Improvements? Way they collect evidence, more people to keep
track; Programs and projects
Selvaverde.com
Ara Ambigua
Lodge
 Family owned business
 2 leaves; $100-140 per night, 43 rooms
 “At Ara Ambigua Lodge owners and
employees committed to change the
way we did things and focused on
having more consciousness with regard
to environmental friendliness. We have
succeeded in implementing best
practices with a model that is
responsible and sustainable to the
extent possible.” –Araambigua.com
Ara Ambigua Lodge –
Sustainable Practices
Outdoor bins for
recycling
 Joined CST a few years ago; Rainforest Alliance influenced
owner and fell in love with the concept
 Many items in gift shop made by local artists
 Owner makes some decorations around lodge
 Buy some produce locally (plantains, yuka, lemons &
pineapple)
 Work with local schools on a garbage picking up
campaign
 Binder in rooms to inform guests about CST practices
 Continue working with CST program because it saves them
money on monthly electric bill
 Improvements? Recently hired an individual to keep up with
CST paperwork
Works Cited
Andrea. "La Tirimbina." Interview. n.d.: n. pag. Print.
Certification for Sustainable Tourism. N.p., n.d. Web.
Nadia. "Sarapiquis." Costa Rica, Sarapiquis. July
2015. Lecture.
"Pozo Azul." Interview by Jeanse. n.d.: n. pag. Print.
Sarapiquis. "Rates." Rates. N.p., n.d. Web. 05 July
2015.
Sergio. "Selva Verde Lodge." Interview. n.d.: n. pag.
Print.

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Final Presentation

  • 1. ertification for ustainable ourism in Hotels Presented by: Amanda Benjamin Karon Tabetha
  • 2. History of CST • Established in 1996 by the Tourism Board • The first program in the world to evaluate the environmental and socioeconomic sustainability of hotels • In 2000 was recognized by the World Tourism Organization
  • 3. Certification of Sustainable Tourism  227 Hotels certified  Questionnaire consists of 153 questions in four categories  Total Score= Sum of SI + EG + PG/PM
  • 5. Visited Hotels Hotel CST Leaf Rating La Quinta Lodge 5 Leaves Sarapiquis Rainforest Lodge 3 Leaves La Tirimbina 4 Leaves Pozo Azul 5 Leaves Selva Verde Lodge 4 Leaves Ara Ambiqua Lodge 2 Leaves
  • 6. La Quinta Lodge • Opened for 22 years and started with 2 CST leaves • Has 5 Leaves that took 15 years to attain • Goal in Sustainability is to preserve the environment’s treasures for future generations. • Started with 4 rooms and now has 28 rooms
  • 7. Examples in Sustainability  I. Infrastructural Developments  A. Biodigester- takes water from kitchen & toilet to produce biogas which is used to generate heat for washers & dryers  Treats waste water that produces pure water that is 5% cleaner that the Costa Rican Law requirement  B. Electricity  Records and analyzes the times of the day when electricity is expensive
  • 8. Examples in Sustainability  B. Electricity/Water  Uses natural light to reduce electricity  Records and analyzes the times of the day when electricity is expensive  Measures Water to figure guest consumption
  • 9. Social Aspects of CST I. “Happy Schools” Program II. Use Decorations used by locals III. Goal in Hiring Locals IV. Educating Visitors
  • 11. Hotel Rooms Breakdown  Conic Shape  Three Different Palenque  34 rooms total  Breakfast included  ADR- $125.00
  • 12. CST Implemented Practices Biological Physical Environment: Following practices are implemented at this eco lodge  2.1  3.1  4.1  5.1  And more!
  • 14. Background/History  4 leafs  In 2012 they started working with CST.  Left program in 2012 returned to it in 2014.  In the process of getting caught up with the program.  Been working with CST for three months.  363 hectares of protected forest.  Officially became a wildlife refuge center in 2002.
  • 15. Philosophy of CST  Physical-biologic: They protect the flora and fauna.  Socio-Economic: They have programs for the local community, and schools, open house, and free tours.
  • 16. Sustainable Practices • All paper is recycled. • Solar panels for the rooms. • Biodigestor • Recycling stations throughout the property. • Garbage is given to local enterprise. • The oil from the kitchen is sent to someone to make biodiesel. • All decorations are made in Costa Rica. • Supplies brought locally, difficult to buy from San José $$$.
  • 17. Activities that promote sustainability  In the rooms there are signs that remind visitors to shut water and lights off when not being used.  They hold an open house for the community of Sarapiqui. The purpose of the activity is to inform the community of Sarapiqui about conservation for the wildlife and forests.  They have a program for kids, “Classroom In the Forest” they learn about science and work with Tirimbina LNT program.
  • 18. Improvements  Trying to improve customer service.  Trying to get caught up with CST.  Organization of documentation.  Couldn‘t get re-evaluated last year, no time for paperwork.
  • 19. Rooms  12 Standard.  2 rooms for large groups.  6 economic rooms.  Window in bathrooms instead of fan.
  • 21. Background/History  5 leafs 2011  Camping and adventure style  Tents  Opened in 2008 and certified in 2011.  Family owned
  • 22. Sustainable Practices  No AC, TV  Solar panels to warm water.  Labeled trashcans  “no picking signs, feeding animals” signs on property.  Buildings are open to allow natural light and air in.  Organic farm  No smoking  Trees have signs with name of them on it.  LED lights
  • 23. Sustainable Practices cont.  Information binder in each tents.  Biodigestor  Locals make decorations.  Workers live on property.  No pool  Tree planting program.  Signs in rooms turn lights and water off.  All of their cleaning products are biodegradable.  Electricity in all tents.
  • 24. Activities that promote sustainability  Tree planting program.  Works with local school on sustainability.  They promote adventure activities.
  • 25. Rooms
  • 26. Selva Verde Lodge  Oldest hotel in Sarapiqui, 35 years old  4 leaves; $100-130 per night, 47 rooms  “Selva Verde began with one woman’s dream of preserving nearly 500 acres of endangered tropical forest and the multitude of species that call it home.” – John Earl Kneisler (Selva Verde Lodge Pamphlet)  “Today we continue Giovanna Holbrook’s commitment to a sustainable future – proudly carrying Costa Rica’s Certification for Sustainable Tourism and working with conservation partners such as the Sarapiqui Conservation Learning Center.” – John Earl Kneisler (Selva Verde Lodge Pamphlet) Painted by local artist Most signs around lodge done by locals
  • 27. Selva Verde - Sustainable Practices  Implemented sustainable practices before CST program existed  Most products for sale made by local artists & do not harm the environment  Uses recycled paper & paper products  Purchases products in re-useable containers  Compost system to recycle organic waste  Solar panels to heat water/energy for rooms  Biodegradable cleaning products  “Green classroom program” – Sustainability, Conservation, Preservation  Improvements? Way they collect evidence, more people to keep track; Programs and projects Selvaverde.com
  • 28. Ara Ambigua Lodge  Family owned business  2 leaves; $100-140 per night, 43 rooms  “At Ara Ambigua Lodge owners and employees committed to change the way we did things and focused on having more consciousness with regard to environmental friendliness. We have succeeded in implementing best practices with a model that is responsible and sustainable to the extent possible.” –Araambigua.com
  • 29. Ara Ambigua Lodge – Sustainable Practices Outdoor bins for recycling  Joined CST a few years ago; Rainforest Alliance influenced owner and fell in love with the concept  Many items in gift shop made by local artists  Owner makes some decorations around lodge  Buy some produce locally (plantains, yuka, lemons & pineapple)  Work with local schools on a garbage picking up campaign  Binder in rooms to inform guests about CST practices  Continue working with CST program because it saves them money on monthly electric bill  Improvements? Recently hired an individual to keep up with CST paperwork
  • 30. Works Cited Andrea. "La Tirimbina." Interview. n.d.: n. pag. Print. Certification for Sustainable Tourism. N.p., n.d. Web. Nadia. "Sarapiquis." Costa Rica, Sarapiquis. July 2015. Lecture. "Pozo Azul." Interview by Jeanse. n.d.: n. pag. Print. Sarapiquis. "Rates." Rates. N.p., n.d. Web. 05 July 2015. Sergio. "Selva Verde Lodge." Interview. n.d.: n. pag. Print.

Editor's Notes

  1. Tour operators is 108 questions PM = Total Points Possible Number of questions multiplied by the weighting factor. Si = Number affirmative questions in the questionnaire. EG = General evaluation. Points earned during the General Evaluation. PG = General perception. Points obtained during the evaluation of the general perception. Total Score = Sum of Si + EG + PG divided by PM. This score is used for the location in the system LEVELS
  2. Biological Physical Environment Emissions & Waste 4.2 Enterprise ensures proper disposal of waste generated on tours
  3. Single Room $110 Double room $110 Triple Room $126 Junior suite $140 Plus 13% sales tax
  4. Sarapiquis Rainforest Lodge is more than a hotel, it is a total experience. We appreciate for sharing your time, your vision and spirit with us.
  5. 2.1 the company has identified in its tourist circles how it affects the environment. (Changing the palm leaves to recycled plastic) 3.1 The company supports regional or local organizations working actively spare Environmental Issues (Changing the palm leaves to recycled plastic) 4.1 The company has a system of wastewater treatment and adequate disposal garntiza without altering the environment(Biodigestor John Pierre beliguim machine makes the water in the river better) 5.1 The company carries out permanent actions to save water and actively participates in them staff ( with the hanging towel concept, the maids know about the actions)
  6. Philosophy of CST They do CST because of family, team orientated.