2. Human Resource Outsourcing for Information Technol-
ogy Management and Operation service including:
Hardware management: Identify, problem solving,
set up the hardware and software configuration,
instruct and support users about technology…
Network management: LAN andWAN management,
supervision and optimization the network sources
such as: bandwidth and transfer speed, storage,
peripheral devices.
Application management: Manage important appli-
cations of x86 server system, UNIX server, Web Base
technology and Cloud Computing.
Security management: Design and control security
method, prevent and recovery method, backup and
virus protection…
Telecommunication management: Set up, install,
telephone repairing, hardware and software mainte-
nance, network support, remote supervision,
telephone replacement.
Information management: Security check, analyz-
ing, assessment and optimization of the Information
system.
IT management establishing (part or full system):
The Clients can choose suitable supporting levels in
following options:
IT Department Establishing: network manage-
ment, hardware and software support, system
recovery and maintenance.
IT Manager, Executive Officer provision: Network
Database Director, IT Director, Technology Direc-
tor.
IT budget and other budget managements.
IT system operation and management outsourcing has become a global
trend and started to be concerned in Vietnam in recent years. Based on
this model, enterprises and organizations could gain mutual trust with
suppliers of service who will take care of overall Database, Hardware and
Software Application Management for customers.
With HPT Human Resource Outsourcing service, customers won’t have to
concern about recruitment, training, and manage IT staff because there is
always an expert, experienced, and reliable IT resource to carry out varied
tasks in any situation and quickly adapt to different work requirements.
Therefore, enterprises and organizations could focus more on production,
main business activities, and customers as they are become more
competitive and flexible to meet the customers’needs.
The Human Resource for hire of HPT is qualified and well trained not only
on the latest technologies from the World IT leading groups but also on
professional work attitude and customer care… in order to meet variable
requirements of clients. The Clients has to pay only once for the service
cost. The insurance, recruitment, management and training cost won’t be
charged. HPT has commitment about the information confidential during
and after the contract.
SERVICES
OVERVIEW
3. Online: FAQs, providing detail information about
specific technology and software for clients. In
addition, HPT will provide list of Software/ Hardware
Support Centers and Database Support service.
Basicregistrationpackage: Provide registered monthly
basic services (order via quantity, day, project, phone
call…).
Break-down handling: Via email, telephone and
other consulting methods.
Contract: Directly provide IT Officer to work at client’s
office in order to handle and support problems imme-
diately.
FORMS OF OPERATION
Increase Profit: Using the resources effectively will
maximize Clients’profit.
Increase Work Efficiency: By using IT human
resource outsourcing, clients will have concentration
on main businesses, improving work efficiency.
Increase secure ability: Clients can totally rely on the
security service that HPT provides. The Database and
system will be secured and never lose access.
IT Investment Optimization: HPT will bear the cost
of training, system idling and technology updating.
Therefore, IT investment cost of Clients can easily be
controlled.
Trust: Clients are assured that the system will be
always stable due to frequently supports from HPT’s
experts.
BENEFITS
4. HPT was recognized in top 5 of best IT supplier in
Vietnam chosen by HCA.
HPT has 18 years experienced experts certificated by
World leading IT groups such as: HP, IBM, Microsoft,
Sun, Cisco, and EMC...
Service process of HPT is following ISO (9001, 27001)
standard.
HPT has a Support Center and Partner network
throughout Vietnam, which allows HPT manage and
support clients in time.
HPT applies strict criteria when choosing partners in
order to provide clients the best and reliable service.
In addition, HPT also hold periodical assess to
improve the service quality.
HPT has experiences in designing, operating,
supporting, and providing value added services for
large-scale IT system throughout Vietnam.
HPT has professional project management ability,
apply timing process in order to meet the deadline of
projects, avoid problems and handle unexpected
situations.
HPT has the international ranked infrastructure, 24/7
support team to immediately support customers
whenever they need.
HPT’S COMPETENCES
Hanoi Branch
123 Xa Dan St, Dong Da Dist, Hanoi,
Tel: +(84 4) 35 738 088 • Fax: +(84 4) 35 738 089
Danang Branch
12th Floor, Danang Software Park, 02 Quang Trung St, Danang City,
Tel: +(84 511) 73 050 60 • Fax: +(84 511) 38 903 88
Representative Office In Cambodia
3rd floor # 128J, Russian Federation Blvd (110), Sangkat Toek Laak 1, Khan Toul Kork,
Phnom Penh, Cambodia
Head Office
9th Floor, Saigon Paragon Building, 03 Nguyen Luong Bang St, Dist 7, HCMC,
Tel: +(84 8) 54 123 400 • Fax: +(84 8) 54 108 801
www.hpt.vn
HPT Customer Service Center
47 Nguyen Truong To St, Ward 12, Dist 4, HCMC,
Tel: +(84 8) 38 266 206 • Fax: +(84 8) 38 266 044
Contact:
