1. Exceptional: Goes far beyond standard expectations
Above Expectations: Good performance at all times
Satisfactory: Performs at acceptable level
Below Satisfactory: Not effective or compliant with standards
Unsatisfactory: Unacceptable performance
N/A: Does not apply to position/no way to evaluate
Exceptional: Goes far beyond standard expectations
Above Expectations: Good performance at all times
Satisfactory: Performs at acceptable level
Below Satisfactory: Not effective or compliant with standards
Unsatisfactory: Unacceptable performance
N/A: Does not apply to position/no way to evaluate
Name: __________Krysten Figueroa______________
Semester/Year: Fall 2014
Date: 12/8/14
Unsatisfactory Below Satisfactory Satisfactory Above Expectations Exceptional N/A
Attendance
Works scheduled shifts X
Is punctual X
Substitutes for coworkers X
Attends and participates in staff
meetings
X
Comments: Krys’ schedule is fairly tight so she is often unable to pick up shifts for coworkers. However, she is punctual and well-prepared for all scheduled shifts.
Job Knowledge
Understands job duties X
Communicates with staff
members between shifts
X
Uses appropriate judgment
when making decisions about
job responsibilities
X
Seeks clarification as necessary X
Comments: Krys has learned the DA job quickly and responds to student and staff concerns as they come up. An area of focus for Krys would be to have a bit more confidence when dealing with issues and concerns. She knows the job well
and is highly capable of providing answers and resources to others.
Job Responsibilities
Collection and distribution of
campus mail, packages and US
mail
X
Maintenance of the desk
inventory (including sign in/out
of equipment)
X
Enforcement of security
(reporting incents, checking
resident and visitor’s IDs, etc)
X
Communicates with staff
members between shifts
X
Comments:
Krysten works the majority of morning and early afternoon shifts and handles most of the mail. There is rarely an incident of missing packages, although it would be helpful if she used neater handwriting on the package slips.
Unsatisfactory Below Satisfactory Satisfactory Above Expectations Exceptional N/A
Customer Service
Communicates in a professional
and friendly manner
X
Demonstrates appropriate
prioritization of multiple
demands
X
Identifies resources for problem
solution
X
Comments: Krys is very friendly and positive at the desk. She prioritizes tasks well, and hardly ever leaves work unfinished. If she does – ie, packages – she is sure to communicate with the incoming DA. She is very helpful to residents, and
very polite.
Initiative
Completes tasks independently X
Follows through X
Contributes ideas and projects X

2. Identifies resources for problem
solution
X
Comments: Krys is very friendly and positive at the desk. She prioritizes tasks well, and hardly ever leaves work unfinished. If she does – ie, packages – she is sure to communicate with the incoming DA. She is very helpful to residents, and
very polite.
Initiative
Completes tasks independently X
Follows through X
Contributes ideas and projects X
Comments: Krys completes her job responsibilities with little to no reminders, and makes suggestions for improvements of processes at the desk. Her input is valuable and hopefully she continues to share her good ideas in the fugure.
Interpersonal & Human
Relations Skills
Leads by example by showing
others what they should be
doing and then to doing it
themselves
X
Works as a team member X
Completes tasks in a timely
manner
X
Communicates efficiently and
effectively
X
Listens to others objectively X
Comments: Krys is an excellent team player and communicates very well. It might be helpful to communicate more via the communication blog which will make sure everyone is on the same page.
Overall Comments: Krys is a pleasure to have as a DA in Hart Hall. She is polite, focused, diligent, and completes all of her job responsibilities above the level of expectations set for her.
Employee Signature: _____________________________________ Date: ____________________________
Supervisor Signature: ____________________________________Date: ______________________________
Signature indicates that I have reviewed the evaluation; however it does not indicate agreement with results of evaluation