1. NAME
KRISHNAN MANGALATH
CONTACT DETAILS
B1, Jains Darshan,
24, Medavakkam Main Road,
Madipakkam,
Chennai- 600091, Tamil Nadu
Mobile: +91-44-9962023499
Land Line: +91-44-22472133
Mail id: kri_mangalath@yahoo.co.in
CAREER SUMMARY
Information technology professional with a background in project management, business and
systems analysis, installation and configuration of JDEdwards ERP seeks position as a Project
Manager or Project lead in a fast-paced company
TECHNICAL PROFILE
ERP JDEdwards Enterprise One XE, JDE EnterpriseOne 8.9 &.11(CNC)
O/S Windows 98/2000 & Windows NT 4.x, Solaris
Web Based
Languages
HTML, JavaScript, and ASP
Programming
Languages
Visual Basic, FoxPro
Database Oracle 8x/7x, Dbase,MS-Access
Skills
 Managing multiple Instances of JDEdwards Simultaneously
 JDEdwards Installation and Upgradation Expert
 JDEdwards Troubleshooting expert
 Change Management (JDEdwards)
 SQL/Oracle database hands-on
 Team Player

2. PROFESSIONAL EXPERIENCE
1. Kenai Technologies, Bangalore
Designation: Project Manager (JDEdwards CNC)
From 26/09/2016 to till date
PROJECT MANAGER
Client: Conbraco Industries, Inc./ Center of excellence lab
Duration: One moth(still going on)
Modules
implementation
CNC
Description:
JDedwards application support of the versions JDEdwards 9.1.4, 9.1.5 and 9.2 which is running on
windows platform with Oracle and SQL server database. I am leading a team of three people here.
Role: Project Manager
 Built and provided basic end-user troubleshooting and desktop support on
JDEdwards EnterpriseOne 9.1 running on AS400 platform
 Strengthened company's business by leading implementation of new features like
IOT Orchestrator, Orchestrator Studio, OVR, AIS servers, BI Publisher, BSSV
servers Etc.
 Trained CNC consultants to do JDE Application upgrade
 Developed and rolled out new policies which helps JDE CNC team not to miss any
activities scheduled
PROJECT LEAD
Client: LNT InfoTech Centre of Excellence LAB
Duration: Six Months
Modules
implementation
CNC
Description:
JDEdwards application support of the versions JDEdwards 9.1.4, 9.1.5 and 9.2 which is running on
windows platform with Oracle and SQL server database. I am leading a team of three people here.
Role: CNC Lead- Canter of Excellence
 Install and Maintained Multiple JDE instances in different application releases
(Jdedwards EnterpriseOne 9.1 and 9.2) in different platforms like windows and
Linux with Oracle and SQL database.
 Strengthened company's business by leading implementation of new features like
IOT Orchestrator, Orchestrator Studio, OVR, AIS servers, BI Publisher, BSSV
servers Etc.
 Worked directly with different Delivery heads to show demos of new features and
tools developed to prospective Customers
 Maintained Backup of every tools developed in JDE so that it can be used for any
demo purposes
 Documented all the activities in COE LAB so that it will be a reference to future
resource

3. PROJECT LEAD
Client: Nynas Corporation, Sweden
Duration: Four Months
Modules
implementation
CNC Support
Description:
Plan and coordinate JDedwards application production support Project which has JDEdwards 9.1.4
running on windows platform with Oracle database.
Role: CNC Coordinator
 Built and provided basic end-user troubleshooting and desktop support on
JDEdwards EnterpriseOne 9.1 running on windows platform with oracle database.
 Managed call flow coming on the ticketing tool Service Now and worked based on
Critical SLA
 Defined clear targets and objectives and communicated them to other team
members.
 Followed internal procedures for change management, incident management and
escalation by establishing a clear and strict schedule on JDE package builds on
both production and non-production environments.
 Provided continued maintenance by applying required ESUs as and when required
coordinating with Development team
 Participated in requirements meetings and fetched data from database as per the
business requirement by running complex queries.
SENIOR CNC COORDINATOR
Client: Lease Plan India Pvt. Ltd, India
Duration: Four Months
Modules
implementation
CNC Support
Description:
JDedwards application upgrade from ERP8 to JDEdwards 9.1.5.2 which is running of AS400 platform
with DB2 as database.
Role: CNC Coordinator
 Gathered requirements and performed JDEdwards Application upgrade from
ERP8 to JDEdwards 9.1.5.2 which is running of AS400 platform with DB2
database
 Installation and configuration of all the servers(Deployment server, Enterprise
server, web servers, BSSV server, OVR server and AIS server)
 Followed internal procedures for change management and supported developers on
retrofitting phase of the project
 Success full Production Go live has been happened and after go live support has
been provided

4. CNC SUPPORT
Client: Chevron Corporation, United States
Duration: Two years
Modules
implementation
CNC Support
Description:
Contains JDE and SQL DBA support.
Role: CNC Coordinator
 Built and provided basic end-user troubleshooting and desktop support on
JDEdwards EnterpriseOne 8.12 running on windows platform with MS SQL
database
 Discuss, Plan and Perform Database refreshes as per the requirement which has a
stringent time line
 Creation ASUs(Product Packaging Tool) and send it to stand alone sites as per the
requirement and coordinate with CNC counterpart to apply the same in given time period
 Followed internal procedures for change management, incident management and
escalation by establishing a clear and strict schedule on JDE package builds on
both production and non-production environments.
 Participated in requirements meetings and fetched data from database as per the
business requirement by running complex queries.
 Creation of new custom environments as and when required.
CNC SUPPORT
Client: Chevron Corporation, United States
Duration: One Year
Modules
implementation
CNC
Description:
Worked as JDE CNC consultant for an integration project in which JDE in integrating with Ariba
Using BSSV.
Role: CNC Coordinator
 Gathered requirements and Created a plan for integrating Jdedwards 8.12 with
Ariba using BSSV
 Install, Configure and Maintain BSSV Instances
 Followed internal procedures for change management, incident management and
escalation by establishing a clear and strict schedule on JDE BSSV package builds
on both production and non-production environments.
 Creation ASUs and send it to stand alone sites as per the requirement and coordinate
with CNC counterpart to apply the same in given time period

5.  Worked on Both WebSphere and WebLogic as it is migrated from WebSphere to
WebLogic in between
 Discuss, Plan and Perform Database refreshes as per the requirement which has a
stringent time line
CNC SUPPORT
Client: Tamro Corporation, Finland
Duration: One Year
Modules
implementation
CNC
Description:
Plan and implement all CNC activities from offshore.
Role: CNC Coordinator
 Plan, make and implement schedule for Daily update package.
 Maintaining deployment and enterprise server remotely.
 Supported Jdedwards EnterpriseOne Xe and 9.0.
 Supporting troubles shooting AS400 server with Subsystem jobs in it.
 Plan and apply all sorts of ESU’s and Asu’s
 Installed and configured BSSV in test environment
2. HCL Technologies Ltd, Chennai
Designation: CNC Senior Consultant
From 11/06/2007 to 29/12/2011
THIRD LINE CNC SUPPORT
Client: Fonterra international, New Zealand
Duration: Three months
Modules
implementation
CNC
Description:
Plan and implement all CNC activities from offshore
Role: CNC Coordinator
 Plan, make and implement schedule for Daily update package.
 Maintaining deployment and enterprise server remotely
 Running Sql Queries as per the requirement
 Implementing role based security and providing appropriate role consulting with security
administrator at client.
 Making and implementing plans for fine tuning the CNC process in the client
 Plan and apply all sorts of ESU’s and Asu’s
 Plan and apply Localizations.

6. DEVELOPMENT MANAGER FOR A TEAM OF 6
Client: Hcl competency centre
Duration: Four Months
Modules
implementation
Management
Description:
Keeping the team members equip with technology updates and keeping them ready to deploy to any
kind of projects that coming.
Role: Development Manager
 Making and executing training schedule as per the competency requirement.
 Schedule for practical training and follow up with the team members to complete the
task in time
 Make the team members to give some valuable input to competency as white papers,
technical documents etc.
JDEDWARDS ONEWORLDXE AND ENTERPRISEONE 8.12 ONSITE/OFFSHORESUPPORT
MODEL
Client: Depuy International Ltd., Leeds, United Kingdom
Duration: Three years
Modules
implementation
CNC Support
Description:
I went on an onsite for System Study. The project involved providing CNC support to JDEdwards
OneWorld Xe and Enterprise One(8.12) copping with CMMI level 4 standard
Role: CNC Support
 Package Build
 Worked on Crystal report, DSI and Covus integrating with JDE
 Security Management
 Trouble shooting
 DPA activities

7. CNC SUPPORT FOR SRILANKA ROLL OUT
Client: Fonterra international, New Zealand
Duration: Three months
Modules
implementation
CNC
Description:
Plan and implement all CNC activities for Sri Lanka roll-out project
Role: CNC Coordinator
 Plan, make and implement schedule for Daily update package.
 Maintaining deployment and enterprise server remotely
 Implementing role based security and providing appropriate role consulting with security
administrator at client.
 Making and implementing plans for fine tuning the CNC process in the client
3. Sierra Atlantic Software Services Ltd, Hyderabad
Designation: CNC Consultant
From 16/08/2006 to 06/06/2007
INTEGRATION OF JDEDWORDS ONEWORLD/ ENTERPRISEONEWITH AGILE
Clients: Fiskar Brands Inc., Invitrogen Corporation, Lochinvar Corporation, Christie
Digital Systems,
Ballard Power Systems Inc.
Duration: August 2006 to Till date
Modules
implementation
Installation and CNC Administration
Description:
The project involved Installation of JDEdwards/EnterpriseOne instances and implementing CNC
concepts
Role:
 Installation of EnterpriseOne 8.11 and 8.10 and make ready for using interoperability.
 Build server packages which include BSFN and Data Structure and deploy it to
enterprise server for fetching through interoperability.
 Build (Product Packaging Tool) PPT with all customized business functions.
 Apply the PPT in client place in coordinating with client place CNC personals.
 Implemented Security Administration
4. ACCEL FRONTLINE LTD, Chennai
Designation: Associate Executive -MIS
From 02/04/2001 to 04/08/2006

8. UP GRADING JDEDWARDS ONEWORLDXE TO ENTERPRISEONE8.9
Client: Bajaj Electricals, Mumbai
Duration: March 2006
Modules
implementation
CNC & Up gradation
Description:
The project involved upgrading JDEdwards OneWorld Xe to EnterpriseOne 8.9 without effecting their
production.
Role:
 Upgrading JDEdwards OneWorld Xe to EnterpriseOne 8.9 with Oracle in Windows NT.
 Implemented CNC Concept and ASU & ESU Updates includes India Localization
 Creating separate plan for WTS and make ready to use from remote location.
 Implemented Security Administration
IMPLEMENTED ENTERPRISEONE 8.9
Client: Bajaj Electricals, Pune
Duration: November 2005
Modules
implementation
CNC & Installation
Description:
Installation of EnterpriseOne 8.9 with Windows OS and Oracle data base and implementing CNC
concepts.
Role: Project Leader
 Installation of EnterpriseOne 8.9 with Oracle in Windows NT.
 Implemented CNC Concept and ASU & ESU Updates includes India Localization
 Implemented Security Administration
IMPLEMENTATIONJDE XE
Client: Hamilton Sun strand, U.S.A
Duration: June 2005
Modules
implementation
Installation of servers(deployment and enterprise)
Description:
Installation of JDEdwards Xe deployment and enterprise servers.
Role
 Install OW Xe with SQL in Windows NT.
 Applied ASU & ESU Updates
 Implemented Security Administration

9. IMPLEMENTATIONJDE XE
Client: ACCEL Frontline Head Office, Chennai
Duration:
Modules
implementation
Updating and maintaining servers (Deployment and Enterprise)
Description:
Updating and maintaining the servers and troubleshooting on the problems faced in the live
environment.
Role
 Installing and updating servers (both enterprise and deployment servers)
 Install and deploy OneWorld client machines (20 Nos. of windows 2000
Workstations)
 Allotting rights for the users for their particular field of activity.
 Maintenance of backup for the security of database
Giving all types of support to functional and technical consultants at
INTERNAL SOFTWARE SUPPORT
Client: Accel Frontline ltd.
Duration: Apr 2001 – May 2005
Areas worked Visual Basic, Oracle, Dbase, Foxpro
Description:
Maintaining and updating internal sales, purchase,stores, and accounts packages (Dbase & FoxPro),and
HR package (Oracle & Visual Basic)
Creating new reports from these packages as per company requirement.
Helping and train the employees for using all these packages.
Role
 Creating and implementing a tool for sending separate mails to a set of employees in a
click like salary credit intimation.
 Creating a tool for sending notices and personalized information from any mail id with
inputting body text (just same as mail merge in MS word)
 Creating and implementing Auto generated mails as per company requirement, which will
send a group of people in a specific period of time like birthday greetings.
EDUCATION
 BA in Economics from Sri Krishna College, Guruvayoor (Affiliated in Calicut
university)
 Web Designing course from Wintech Computers, Ernakulam, Kerala