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CITIZEN DATA REPOSITORY
An Integrated Framework for using Citizen data throughout Life
BEYOND FINANCIAL INCLUSION
Birth
Education
Marriage
Employment
Citizen
Services
Death
 Birth
 Education
 Marriage
 Service
 Other Official Works
 Other Personal Works
 Death
 Registration of birth
 Enrollment-Examination
 Registration of Marriage
 Recruitment-Retirement
 Availing Citizen Facility
 Medical, Earning, Travelling
 Registration of Death
TIMELINE
Stages of Life Requirements
ASPECTS OF INTEGRATION
Government
Citizen
Private Institutions
A CASE OF MISSING LINK
Boards of
Secondary
Education
Colleges and
Universities
Recruitment
Bodies
ISSUE OF MARK SHEET, DEGREE AND
CERTIFICATES
 Several Adverse News
 Huge Backlog and Delays
 Data Verification Issues
 Tender Process Flaws
 Shortcomings of New Data Entry
 Security Feature Costs
• Special Paper
• Special Printing
• Hologram
• Watermarking
• Seal
• Infra Red Marking
• Bar Coding/QR Code
• Unique and Verifiable Number
LINKED DEPARTMENTS DURING
DIFFERENT STAGES OF LIFE
M& H
ICDS
LSG/PRD
Statistics
Food & CS
M& H
ICDS
Education
LSG/PRD
Food & CS
College /Universities/
Recruitment Bodies/Employer Department
LSG/PRD/Revenue/Food & CS/Transport
 Economic Statistics (Local Bodies)
 Medical and Health
 ICDS
 Food & Civil Supply
 Elementary Education
 Secondary Education
 Higher Education
 Recruitment Bodies
 Employer Departments
 Serving Departments
INTEGRATION NEEDED
Departments in 1st Phase Departments in 2nd Phase
TWO DIMENSIONS
• Common Services
• Welfare Schemes
Citizen
Services
• General Administration
• Specific Departments
Government
Employees
TWO DIMENSIONS
• Water, Electricity, PDS
• Medical, Education
• License/Permission/NoC
Basic Citizen
Services
• Financial Assistance
• Allocation/Allotment
Individual
Beneficiary
Schemes
 Ration Card
 EPIC
 Driving License
 PAN/TIN
 Passport/Visa
 Financial Record
 Land/Property Record
 Educational Record
 Service Record
 Electricity, Water, Gas, Ration
 Medical facilities
 Educational Facilities
 Mobile No.
 Bank Account
 Travelling by Rail, Air
 Transaction for various events
 Criminal / Court Cases follow up
BASIC
DOCUMENTS AND FACILITIES
Documents Facilities
REQUIREMENTS OF ONLINE
APPLICATION SYSTEM
 Basic Details of an Applicant
 Scheme specific Details of the Applicant
 Documentary Requirements
 Fee Deposition Process (If Required)
 Verification/Inspection Reports
 Proper processing/MIS mechanism
COMMON ONLINE SERVICE
PORTAL
SN Department Service/Scheme Details of Service Format Apply
Online
1 Agriculture Seed License*  .
Farm Pond Subsidy  .
Crop Insurance  .
Fertilizer Permission X
2 Transport
3 Energy
Black Font (Offline), Red Font (Only Application Online),
Blue Font (Application & Delivery Online), Green Font (Application, Processing & Delivery Online)
 ESI
 PF
 Taxation
 Industries
 Departments
 Labour
 RSLDC
 MGREGA
 WCD
 Employment
 RD/LSG
TO COVER UP PRIVATE SECTOR
Organised Unorganised
 Departmental Website
 All Services
 Grievance Mechanism
 PIS
 MIS
 Office Process
 Common Gateway for Individual Portals
 State Service Delivery Gateway(SSDG)
 Grievance Redressal Portal
 IHRMS, IFMS, etc
 On Individual Portal
 E-Office
MUST FOR
ALL GOVERNMENT PORTALS
Needs Portals/Projects
CURRENT SCENARIO
 Almost 100 Main Departments
 200 Subordinate Departments/Organisations/Institutions
 1500 Citizen Services/Schemes
 500 Services/Schemes Online
• 30% on SSDG/ Any Umbrella Portal
• 30% on Departmental Portal
• 40% on Vendors Portal
 Process Automation
• Type-I Only Application Online
• Type-II Application and Delivery Online
• Type-III Application, Processing and Delivery Online
Tentative Figures
SOME EXAMPLES
 Mission Mode Projects of Deity
 Aadhar Likage to DBT, EPIC,
PDS
 Maximum financial assistance to
citizen through net banking
 Samagra at MP and Bhamashah
in Rajasthan, A family Umbrella
to cover all families
AND PROCESS STARTED
INTEGRATION MECHANISM
AADHAR VS BHAMASHAH
Individual Identity Family Identity
STRATEGY
 Making Aadhar/Bhamashah like system Mandatory in all
registrations/certifications/Government facilities (as far as possible)
 Bhamashah /Samagra like system should port basic data of Ration
Card for new Registration
 Education, Medical and Health and ICDS should share their data
with each other as soon as possible
 A IT coordination group could be formed of all concerned
departments for common integration
ADVANTAGE
 Maximum benefit of Aadhar and Bhamashah
 Maximum Virtual Database of every Citizen
 Minimization of False/Duplicate Data
 Minimization of Forged Documents
 Minimization of Leakage/Misappropriation/Misuse of funds
 Easy to fill up and scrutinize any Online Application System
 Better Data Integration between Departments
THANKS
संगच्छध्वं
संवदध्वं
सं वो मनांसस जानााम.

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Citizen Repository System

  • 1. CITIZEN DATA REPOSITORY An Integrated Framework for using Citizen data throughout Life
  • 3.  Birth  Education  Marriage  Service  Other Official Works  Other Personal Works  Death  Registration of birth  Enrollment-Examination  Registration of Marriage  Recruitment-Retirement  Availing Citizen Facility  Medical, Earning, Travelling  Registration of Death TIMELINE Stages of Life Requirements
  • 5. A CASE OF MISSING LINK Boards of Secondary Education Colleges and Universities Recruitment Bodies
  • 6. ISSUE OF MARK SHEET, DEGREE AND CERTIFICATES  Several Adverse News  Huge Backlog and Delays  Data Verification Issues  Tender Process Flaws  Shortcomings of New Data Entry  Security Feature Costs • Special Paper • Special Printing • Hologram • Watermarking • Seal • Infra Red Marking • Bar Coding/QR Code • Unique and Verifiable Number
  • 7. LINKED DEPARTMENTS DURING DIFFERENT STAGES OF LIFE M& H ICDS LSG/PRD Statistics Food & CS M& H ICDS Education LSG/PRD Food & CS College /Universities/ Recruitment Bodies/Employer Department LSG/PRD/Revenue/Food & CS/Transport
  • 8.  Economic Statistics (Local Bodies)  Medical and Health  ICDS  Food & Civil Supply  Elementary Education  Secondary Education  Higher Education  Recruitment Bodies  Employer Departments  Serving Departments INTEGRATION NEEDED Departments in 1st Phase Departments in 2nd Phase
  • 9. TWO DIMENSIONS • Common Services • Welfare Schemes Citizen Services • General Administration • Specific Departments Government Employees
  • 10. TWO DIMENSIONS • Water, Electricity, PDS • Medical, Education • License/Permission/NoC Basic Citizen Services • Financial Assistance • Allocation/Allotment Individual Beneficiary Schemes
  • 11.  Ration Card  EPIC  Driving License  PAN/TIN  Passport/Visa  Financial Record  Land/Property Record  Educational Record  Service Record  Electricity, Water, Gas, Ration  Medical facilities  Educational Facilities  Mobile No.  Bank Account  Travelling by Rail, Air  Transaction for various events  Criminal / Court Cases follow up BASIC DOCUMENTS AND FACILITIES Documents Facilities
  • 12. REQUIREMENTS OF ONLINE APPLICATION SYSTEM  Basic Details of an Applicant  Scheme specific Details of the Applicant  Documentary Requirements  Fee Deposition Process (If Required)  Verification/Inspection Reports  Proper processing/MIS mechanism
  • 13. COMMON ONLINE SERVICE PORTAL SN Department Service/Scheme Details of Service Format Apply Online 1 Agriculture Seed License*  . Farm Pond Subsidy  . Crop Insurance  . Fertilizer Permission X 2 Transport 3 Energy Black Font (Offline), Red Font (Only Application Online), Blue Font (Application & Delivery Online), Green Font (Application, Processing & Delivery Online)
  • 14.  ESI  PF  Taxation  Industries  Departments  Labour  RSLDC  MGREGA  WCD  Employment  RD/LSG TO COVER UP PRIVATE SECTOR Organised Unorganised
  • 15.  Departmental Website  All Services  Grievance Mechanism  PIS  MIS  Office Process  Common Gateway for Individual Portals  State Service Delivery Gateway(SSDG)  Grievance Redressal Portal  IHRMS, IFMS, etc  On Individual Portal  E-Office MUST FOR ALL GOVERNMENT PORTALS Needs Portals/Projects
  • 16. CURRENT SCENARIO  Almost 100 Main Departments  200 Subordinate Departments/Organisations/Institutions  1500 Citizen Services/Schemes  500 Services/Schemes Online • 30% on SSDG/ Any Umbrella Portal • 30% on Departmental Portal • 40% on Vendors Portal  Process Automation • Type-I Only Application Online • Type-II Application and Delivery Online • Type-III Application, Processing and Delivery Online Tentative Figures
  • 17. SOME EXAMPLES  Mission Mode Projects of Deity  Aadhar Likage to DBT, EPIC, PDS  Maximum financial assistance to citizen through net banking  Samagra at MP and Bhamashah in Rajasthan, A family Umbrella to cover all families AND PROCESS STARTED
  • 18. INTEGRATION MECHANISM AADHAR VS BHAMASHAH Individual Identity Family Identity
  • 19. STRATEGY  Making Aadhar/Bhamashah like system Mandatory in all registrations/certifications/Government facilities (as far as possible)  Bhamashah /Samagra like system should port basic data of Ration Card for new Registration  Education, Medical and Health and ICDS should share their data with each other as soon as possible  A IT coordination group could be formed of all concerned departments for common integration
  • 20. ADVANTAGE  Maximum benefit of Aadhar and Bhamashah  Maximum Virtual Database of every Citizen  Minimization of False/Duplicate Data  Minimization of Forged Documents  Minimization of Leakage/Misappropriation/Misuse of funds  Easy to fill up and scrutinize any Online Application System  Better Data Integration between Departments