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K I S H O R E
Bangalore, India•+91-9739886641 • ramalakishore.it@gmail.com
SystemAdministration|ServerSupport-VMWAREESXi
Offering6.11 yearsof hands-onexperience inVMware virtualization, Microsofttechnologies.Technically
competentSystemAdministratorandhighlyempoweredprofessionalwithcomprehensive experience in
diverse areas encompassing System Administration, Installation, Up-gradation & Support of Servers,
Infrastructure Management, Business Continuity Planning, Back-up Solutions and Audits. Expertise in
Virtualization with VMware Infrastructure5, vSphere ESXi 5.0, 5.5,and 6.0 .Management, System
Administrationincluding Server Implementation & Administration, Technology Support and Technical
troubleshooting.Skilled in P2V,V2V, VMware HA, DRS and server consolidation, VMotion, Storage
VMotion.Proven abilities in planning / implementing and executing support functions using IT as
business tool; disaster recovery planning and implementation for large enterprise infrastructure.
KEY AREAS OF EXPERTISE
VMware Vsphere 654 VMware Esxi 654 WindowsOperatingSystems
200320082012
Active DirectoryServices and MicrosoftHyper V Systeminstallation,
Group PolicyManagement Configuration&Upgrading
File andPrintserver ProcessImplement Backup Solutions
Management
CERTIFICATIONS
⇨ ITIL Foundation Certified
EXPERIENCE & ACHIEVEMENTS
Avaya
Enterprise Infrastructure Engineer:Feb2016 – Present
Responsible forimplementationandoperationof ITinfrastructure, Software/Hardware
Troubleshooting.SpearheadedeffortsacrossmanagingServerVirtualization,ServerMigrationprojects
for clientsaswell asinternal projects
Projects & Accomplishments:
VMware:
 Implementing,configuring,andsupportingVMware ESXi 4.XandESXi.5.X, ESXi 6.X , vCenter5.X
includingClusters,EVC,HA,DRS,DRsolutionVMware Site recoveryManager5.5 and 6.0.

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 Configurationof ESXserversinclusterforVMware DRSwithVMotion,VMware High Availability
(HA) and managing resource pools.
 vSphere infrastructure upgrade from version 5.X to 6.X like vCenter , ESXi , SRM,VDP.
 Creating and Managing Virtual Machines.
 Highlyproficientinperformingphysical tovirtual (P2V) andvirtual to physical (V2P) migrations.
 Have participated in design of VMware Infrastructure.
 Creatingtemplates,CloningandSnapshot onvSphere.
 Worked on Cold- Migration and Hot-Migration ( Vmotion and SvMotion)
 Coordinatedwiththe applicationteamforcritical problemstoresolve.
 Workedon the problemsandprovidedRootcause forthe incidents.
 Workedon hpsmticketingtool
Windows:
 Workedon WindowsServerOperatingsystem2003 ,2008 and2012.
 Knowledgeon Microsoft Hyper-V Virtualization,Installationandconfiguration
 Virtual machine Creation,Migration,Troubleshooting and Management.
 Virtual machine Creation,Migration,Troubleshooting and Management.
My Home Hub
SystemAdministrator:Dec 2014- Feb2016
Projects & Accomplishments:
 Implemented and administrated server consolidation program through use of VMware ESXi
server and VMware Virtual Center.
 Creating and Managing Virtual Machines.
 Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter).
 Implementation and Configuration of VMware ESXi 5.5
 Management of the Virtual Infrastructure through VMware vCenter server
 Carried of Installation, Configuration and administration of Windows 2003 and 2008 Servers,
Windows XP/win 7 Professional Client OS.
 Involved in user account management task using User manager for domain Active Directory,
Group Policy Management.
 Performedservermonitoringforall serversassociatedwiththe backup infrastructure to ensure
system operations and security standards. Monitored system logs to report problems and
produce periodic reports.
 Handled Remote Server Administration through VNC, LogMeIn, Remote Desktop Connection
 Implemented DHCP Super scope & Scopes for different VLAN’s
 Taking care of DNS
 Taking care of file server and Network Printers
 Symantec end point protection central server Configured and managing.
 Handeling Fortigate 110c, 500D and cyberroam 300ing , 25ing firewalls .

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Glopore IMS July 2010-Dec 2014
System Engineer
SupportingMultiple Clientsandprojectownershipoversystemsmigration,configuration,
administration,upgradesandtroubleshootinginitiatives.
Projects & Accomplishments
 Implemented and administrated server consolidation program through use of VMware ESXi
server and VMware Virtual Center.
 Creating and Managing Virtual Machines.
 Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter).
 Migrating VM’s from older versions of ESX/i(4.0/4.1) to Esxi(5.1/5.5)
 Performance tuningof VMware servers, Virtual sessions and management of server resources
between Virtual Machines.
 Working experience in VMware vCenter Operations.
 Provided level 2 support for VMware related issues.
 ImplementingandtroubleshootingClusterandSAN issues
 Managementof Windows2003 Active DirectoryServer.
 Workedwithmonitoring&ticketingtool SapphireIMS
 Maintain the Internal IT SLA compliance.
 Report generation of Incident, Change & Problem Management tickets on a weekly basis
 Customizingthe SapphireIMSTicketingtool for Incident Management, Change Management &
Problem Management Process flow
 Managed the entire IT infrastructure
 Implementation and Configuration of VMware ESXi 5.0
 Management of the Virtual Infrastructure through VMware vCenter server
 Managing the Backup solution implemented using Symantec Backup tool
 Implemented DHCP Super scope & Scopes for different VLAN’s
 User Management & Group Management on Windows Active Directory domain
 Setting up Group policy for the Windows Active Directory Domain
 Managed issues related to Access Control Lists
 Kaspersky central server Configured.
 Storage level LUN creation
 Proficient in the Implementation & Management of Windows 2008 & Windows 2003 Active
Directory Domain
 ProficientinActive DirectoryDomain Services,DNSServer,NFS,File Services&Permissions,
WindowsServerUpdate Services
 Trouble shootinginServerHardware level ( Ram, SMPS,SASbatteryreplacement,Updating
Hard Disk,NickCard replacing)
 Trouble shootinginserverApplicationlevel ( Patchupdating,takingcare of application
performance,monitoringcup&processorutilization)
 Handling ISO External IT Audit.

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Apollo Hospitals Enterprise Limited May2008-July2009
Network Admin
Entrustedwiththe responsibilityto handle general customerenquiries, escalations, analyzing customer
feedbackandimplementing processes for increased customer satisfaction.Maintain, monitor, analyze
systemcomponentsandmake recommendationsregardingcomputersystemsecurity,monitornetwork,
computer and disk utilization and server management.
Projects & Accomplishments:
 Carried of Installation, Configuration and administration of Windows 2003Servers, Windows
XP/2000 Professional Client OS.
 Involved in user account management task using User manager for domain Active Directory,
Group Policy Management.
 Taking care of all Desktop related issues
 Network Printer & Scanner Configuration
 Mail Client Configuration ( MS Outlook, Thunderbird and Evolution)
 Patch panel management
 Hardware issues resolving
 Tally issues resolving & updating latest patches
 SPP & TDS issues resolving & updating latest patches
 Antivirus installing all the systems & updating manually
 Hardware parts updating (RAM, Hard disk)
 Coordinating with vendor related to Hardware
 Coordinating with vendors related to Hardware
 Taking care of Backup
 Coordinating with internet service providers
 Taking care of projectors
EDUCATION
B.Tech (CSIT) atJNTU, Hyderabad,2007
TRAININGS
 VMWare vSphere: Install, Configure, Manage [V5].
 4 days Workshop on Microsoft Windows Administration.
 Business Continuity Plan Training.
 ISO 9001-2000 standards.
TECHNICAL SKILLS
Virtualization:VMWare ESXi 5.0, 5.5, 6.0
ServerOS:RHEL( CentOS) ,Windows2003, 2008, 2012.
Hardware:Dell PowerEdge R710 & R720 and Blade Servers,
ClientOS:Windows2000/ XP/Vista/Windows7& 10, Ubuntu,Fedora