How can your legal firm present more of your services to each client, without having to 'sell' to them?

1. MAXIMISE CLIENT VALUE
AND REMOVE SILOS FROM
YOUR LEGAL PRACTICE

2. PROBLEM 1
Most clients come to your firm for the solution
to one problem.

3. PROBLEM 2
They don’t know about everything you could
help them with.

4. PROBLEM 3
Collaboration and breaking down silos in firms
is challenging.

5. QUESTION
If every client knew about everything you
could do for them, would your business
grow?
If yes, keep reading for a simple, opt-in way to do this >

6. A 2-STEP SOLUTION
Use a feedback survey to collect compliant
feedback, seed other services and create
opportunities.

7. HOW WE DO IT
We work with you to build a feedback
survey which…

8. 1. Asks For Feedback
Keeping you compliant.
Deals with any customer service issues.

9. 2. PRESENTS OTHER
SERVICES
Ask each client which other services of
yours they would be interested in.

10. ADD THIS ‘INTEREST’ TO
YOUR WORKFLOW OR CRM
We build a custom integration with your
systems to flag the new opportunity with
the relevant person.

11. THE RESULT?
Through a simple-looking survey, each
client is presented with more of your
services and is able to opt in to being
contacted directly about them.

12. THE OUTCOMES?
Increase Client Value (With No Additional
Time Or Work)

13. THE OUTCOMES?
Establish Collaborative Working & Dissolve
Silos

14. THE OUTCOMES?
Superior Client Experience & Service

15. LET’S TALK ABOUT YOU
Contact us to set up an initial meeting:
e. chris.edmondson@responsesuite.com
More Information On Our Web Page:
https://www.responsesuite.com/professional