1. KELLY R. TRENTICOSTA
3300 Wall Blvd, Apt. 21G
Gretna, Louisiana 70056
Home/cell (504) 496-1927
kroppolo1971@outlook.com
OBJECTIVE
To secure a position which would utilize my outstanding administrative and clerical skills, as well as
excellent customer relation skills.
SPECIAL SKILLS
Proficient in Microsoft Office Suite; data entry experience; excellent customer service skills; excellent
grammar and writing skills, warm, friendly speaking voice, in person and on the phone; experience in
drafting business correspondence and other business related documents; excellent research skills,
experience in calendaring and organizing meetings and events; utilizing specialized computer programs;
and data entry.
EDUCATION
Homeland Security Bachelor’s Degree Program 4/2013-2/19/2016
Minor in Paralegal Studies
Tulane School of Continuing Studies
Microsoft Office Refresher Course 2015
IT University Online
Delgado Community College 1990-1991/2000-2001
PROFESSIONAL EXPERIENCE
Administrative Assistant 4/2009-2/2016
Air National Guard, Belle Chasse, LA
• Data entry; drafting and proofing correspondence;
answering phones; managing filing system;
utilized various specialized programs
Front Desk Receptionist 2007-2009
Bone and Joint Physical Therapy Clinic, Marrero, LA
• Entering payments and medical codes; setting
Appointments and keeping calendar for two therapists;
Greeting patients; answering phones, charting
Resident Services Specialist 2006-2007
Patrician Management, L.L.C., New Orleans, LA
• Answering busy phone, greeting tenants; data entry
of work orders; maintaining work order system;
intermediary for tenant issues; filing; utilized specialized
computer programs
Front Desk Receptionist 2004-2006
Bone and Joint Physical Therapy Clinic, Marrero, LA
• Entering payments and medical codes; setting
Appointments and keeping calendar for two therapists;
Greeting patients; answering phones, charting

2. KELLY R. TRENTICOSTA
3300 Wall Blvd, Apt. 21G
Gretna, Louisiana 70056
Home/cell (504) 496-1927
kroppolo1971@outlook.com
Legal Secretary 2002-2003
Lila Molaison Samuel, Attorney at Law, Gretna, LA
• Maintained attorney’s calendar; handled client issues;
drafting and proofing pleadings and correspondence;
legal transcription; filing with the court; implemented
tickler system.
Legal Secretary 2000-2001
Joy Cressend, Attorney at Law, Harvey, LA
• Maintained attorney’s calendar; handled client issues;
drafting and proofing pleadings and correspondence;
legal transcription; filing with the court; implemented
tickler system
References Available upon request.