1. KEITH HENDERSON
310-728-9955, keithpierre214@gmail.com
NBC Universal: E! / Esquire / G4 Networks July 2004 – present
Transmissions, TOC Coordinator / Operator Los Angeles, CA
• Facilitate HD and SD satellite; fiber and IP transmissions for day-to-day ad hoc feeds and critical domestic and
international live to air red carpet shows.
• Qualify video and audio signals and route throughout broadcast facility.
• Maintain technical quality control - QC for TOC. Troubleshoot signal issues, routing paths and equipment internally as
well as with outside vendors
• Create and reconcile ScheduAll work orders for satellite, fiber, IP transmissions and other client requests. Produce
daily schedule for TOC Operators.
• Downlink corporate satellite feeds and distribute for executive and corporate viewing.
• Technical director for live web streaming daily show and red carpet events.
• Contribute to department planning and document creation for live shows; compiling vendor contacts and signal flow
information.
• Booking live to air fiber feeds for day of hits, in addition to coordinating between studio / talent and fiber providers.
Duplications Operator
• Recorded off-air feeds from satellite and cable service providers programming DVRs accordingly.
• PAL transmissions duplications and conversions.
• NTSC duplications to and from Digibetacam, Betacam SP, DV Cam, mini DV and DVD.
• Encoded of video tape assets for Closed Captioning, screening and digital archiving.
Shift Leader: Media Center
• Supervised shift employees in large media asset storage facility; overseeing all activities.
• Assisted show Producers and Editors with time sensitive asset location and delivery.
• Processed media and tape requests using computer database to track and relocate.
• Numbered and categorized show tape masters; data entry of tape assets.
DMG Worker’s Compensation Clinic March 2004 – Sept. 2004
Medical Biller for 6 clinics
• Tracked, troubleshot and retrieved patient information for doctor’s dictation logs.
 Printed doctor’s bills and patient information sheet. Posted and voided charges.
Education
Moviola Digital Education Services Hollywood, CA
• Apple Logic Pro 9
Bryman College Los Angeles, CA
• Diploma: Medical Assisting
Successfully completed 7 months of classroom training plus 160 hours of internship
Bellflower High School Bellflower, CA
High school diploma
Skills
• Knowledge in Microsoft Word, Excel, ScheduAll, Vizio, Sapphire, and The Switch Bookings Interface.

2. 2
• Live Web broadcasting, technical director, real time trouble shooting.
• Coordinating live broadcast for international and domestic customers.
• Recording and facilitating bicoastal company wide programming.
• Responsible for scheduling daily and upcoming events for the department and company.
• Customer service, answering heavy volume phone calls.
• Processing duplications, database entry.
• Supervised employees, overseeing all department actives.
• Dependable, reliable hardworking, on time!