1. KAYLE MINGO
CUSTOMER SERVICE PROFESSIONAL
50 Auburn Street, Apt. A-1 ● Paterson NJ 07501 ● (704) 712-5657 ● kaylemingo12@gmail.com
QUALIFICATIONS SUMMARY
Dedicated to meeting the customers’ needs and expectations by providing a high level of
quality service contributing to customer satisfaction. Proven ability to remain focused and self-
directed in a fast paced work environment.
EXPERIENCE
THE BRAID FACTORY - Charlotte, North Carolina October 2000 - October 2012
SALON MANAGER
 Supervised all facility operations.
 Increased revenue by running promotions, established a referral program and attended
trade shows.
 Managed stylist schedules and provided opportunities for staff training using the latest
techniques in the cosmetic arts industry.
 Responsible for facility cleanliness, safety and inventory.
INTERIM HEALTH CARE - Saddle Brook, New Jersey March 1992 - December 1999
CERTIFIED HOME HEALTH AIDE
 Followed agency orders for home-treatment plans and assisted with medications.
 Cleaned homes, ran errands and attended doctor appointments with clients.
 Assisted clients with maintaining independent living with personal care.
 Ensured that the agency’s care plan was implemented.
 Maintained the safety, respect and dignity of the clients.
EDUCATION
GREATER PATERSON OIC – Paterson, New Jersey October 2015 - March 2016
Customer Service Certification
INTERIM HEALTH CARE – Saddle Brook, New Jersey March 1992 - May 1992
Home Health Aide Certification
SOUTHEASTERN BEAUTY – Charlotte, North Carolina June 1990 - April 1991
Cosmetic Arts Certificate
Board of Cosmetic Arts – Raleigh, North Carolina October 2001
Licensed Cosmetologist