1. Kathy Bowden
Workflow Manager--Technical Service Representative–Product Specialist-Histology
technician-Sales-Marketing
Executive Summary:
Visionary leader-champions diverse skills, including, workflow and lean processes, training, marketing, customer
relations and service to promote sales-Influences sales by providing workflow process opportunities, training
methods and technical product knowledge, with a 30 year background in the pathology field.
Consultant-Provides workflow consultative services to histology , cytology and molecular laboratories improving
processes and time savings with Lean principles. Knowledgeable and experienced in laboratory inspection
processes and procedures
Training and Product Expert-Highly knowledgeable in workflow, immunohistochemistry, histology/cytology,
molecular, technical service and sales as well as marketing, computer skills, technical training, mentoring and
trouble shooting
Organizational Leader -achieved product introduction by influencing new product with beta sites as well as soft
sales at customer sites.
Certifications:
Histology Technician Certification-HT/ASCP 13404, American Society of Clinical Pathologists. 1987.
Yellow belt certified. 2014.
Areas ofExpertise:
Technical Service
Training
Troubleshooting
Workflow and Lean processes
Product development
Presentations
Marketing
Sales
Computer operations
Recent Notable Contributions:
Played pivotal role in the Beta site and introduction to the market of the Dako Omnis immunohistochemistry
stainer.
Assisted in bringing in $900,000 of sales from September to December, 2015 with workflow assessments at Leica
CAREER PROGRESSION& NOTABLE
CONTRIBUTIONS
Workflow Consulting Manager at Leica Biosystems, 5/15 to present
-Assess current workflow of laboratories and report findings to laboratory to assist in sales process bringing in
Over $900,000 in sales support in a 5 month period
-Assist labs in optimizing time saving opportunities
-Utilize Visio application to draw diagrams of lab lay outs and design possibilities
IHC High Volume Technical Specialist at Dako NorthAmerica, Inc., 9/09 to 4/15
-Involved in the technical division during the roll out of two new instruments
- Trouble shooting and testing of reagents,protocols and instrumentation.
- Lead technician in beta site testing, problem solving, improving processes and customer relations
- Collaborated with marketing, R&D,software and development and sales to improve instrumentation
and processes.
- Assist in the sale of Dako instrumentation with a soft sale approach as and demonstrations
- Optimization and validation of Dako products and reagent
-.Perform demonstrations of instrumentation for customer sites and consortiums
- Customer training on all Dako instrumentation, reagents and product line
- Assist in workflow processes in histology laboratories
-Report to R&D,marketing and management
33925 Liberty Street, Millsboro, De. 19966
302.236.3323 | kabow1904@gmail.com

2. -Proficient in the use/ training and troubleshooting of
Dako Omnis
Dako Link 48 Immunohistochemistry stainer
Dako Link 48 Special Stainer
Dako Autostainer
Dako Coverstainer
Dako Hybirdizer
-Developed protocols and provided sales support
Notable Contributions:
 Served as a lead technical specialist for the beta testing and market introduction of an instrument that performs
immunohistochemical and FISH staining for pathology laboratories
 Mentored new Dako employees technical service technicians
 Member of a three person team who configured a “cookbook” for sales/technical service/engineers to give
guidelines for the initial installs of Dako instrumentation
Applications/Sales Specialist at Biocare Medical| 2/2008 to 8/2009
- Responsible for sales in the Mid-Atlantic region
- Training and support of the products and instrumentation
- Provided technical training for instrument installations
- Provided client training with new installs
- Managed the team, including sales, technical and engineering
- Perform technical and sales workshops at state and regional levels
- Proficient in the use/training/troubleshooting of Biocare Intellipath
- Mentored new applications specialists
Notable Contributions:
 While in Applications position, sold 3 Intellipath Immunohistochemistry stainers.
 Involved in the release of the Intellipath Immunohistochemistry stainer
 Mentored multiple new Applications specialists
Lead Histology Technician at Nanticoke Memorial Hospital 1993 – 2008
- Supervised 2-3 employees
- Performed daily histology/ cytology/immunohistochemical and morgue operations
- Responsible for all aspects of the histology/cytology/morgue daily operations
- Created new protocols and procedures
-Proposed new instrumentation and products to management with need and financial justifications
- Leader in Cerner software implementation (database specialist for the pathology laboratory)
- Trained technicians on procedures and protocols within the pathology laboratory
- Mentor for Histology training program (Hartford Community College)
- Assist Medical examiner with autopsies and investigations
- Successfully passed 6 JACHO inspections
- Organized projects and business process implementation workflows
- Responsible for maintaining budgetary boundaries and identifying areas for cost savings

3. Notable Contributions:
 Nominated for and served on the board for Tissue and Transfusion committee for 3 consecutive years
 Served on the hospital Performance Improvement committee for 2 consecutive years
 Proposed and implemented the immunohistochemistry protocols and procedures
 Implemented and trained histology team on the Cerner software system
Histology Technician at Doctor’s Pathology 2006 to 2008 (part time)
-Performed routine histology/cytology protocols and procedures as per laboratory standards
-Lead the weekend team
-Data entry for charging purposes
PROFESSIONAL DEVELOPMENT
Education:
Associates|Northern Virginia Community College
Bachelor ofScience|Wilmington University
Masters|Capella University specializing in Marketing
Currently| Working toward Lean Six Sigma Black Belt Certification (ASQ) Expected completion 8/2017
Technology:
Excel
Visio
Power Point
Dako Omnis
Dako Link 48 Immunohistochemistry stainer/Special Stainer
Dako Coverstainer
Dako Hybirdizer
Biocare Intellipath
Excel/Microsoft Word/Power Point
Cerner
Co Path