1. Kathleen M. Fera
kathleenk130@msn.com
OBJECTIVE
Continued employment in the custom window coverings industry utilizing acquired skills and passion,
particularly motorization, Hunter Douglas, and shutters.
EXPERIENCE
JC Penney In-home Custom Windows October 2005 – Present
Decorator Consultant ~ Certified Window Coverings Expert ~ Studio Coordinator
 In-home sales of both hard and soft custom window covering servicing the Detroit Metropolitan
area
 Continued education to recertify as a Hunter Douglas Expert
 Qualified for Hunter Douglas Awards trip to Denver, Colorado for peak performance in sales
 Coordination of daily studio activities: qualifying and scheduling appointments, interface with
diverse client base to form lasting relationships for future business
 Complete knowledge of specialized computer system for intra-office communication as well as
knowledge of both Windows and Apple based software
 Assist peers and management with product knowledge, record keeping and reporting
Vertical Vic's Blinds & Drapery March 1995 – October 2005
Design Consultant
 Management of satellite showroom as well as in-home sales
 Consistent showroom coverage to ensure continued lead generation
 Specialization in hard-wire motorized window covering applications in conjunction with Lutron
Home Automation Systems
Drapery Boutique March 1993 – March 1995
Design Consultant
 In-home sales of all in-store and custom products
 Showroom staffing and readymade sales
 Partnership with installation team to provide complete customer satisfaction
House of Blinds & More July 1991 – March 1993
Design Consultant
 Detailed and timely paperwork completion and sample maintenance
 Accuracy in measuring with exceptionally low error rate
 Continued study, through seminars and independent projects, of industry changes
Sears Roebuck & Company May 1990 – July 1991
Design Consultant
 In-home sales with focus on client needs
 Diligent study to increase product knowledge and specifications
 Specialization in custom shutter applications
EDUCATION AFFILIATIONS
Eastern Michigan University 1986 – 2000 Window Fashions Certified Professionals
 Philosophy, Art History Window Coverings Association of America

2. Macomb Community College 1984 – 1985 Hunter Douglas Certified Expert
 General Studies
Michigan Technological University 1981 – 1983
 Chemical Engineering