1. Client Satisfaction Survey
Client Name : UAE Internal Auditors Association
Project Name : Website designing and Events/membership management
Olive’s Business Analyst’s Name: Kartik Sethi (kartik@olivemideast.com)
To be filled By Client:
Client Assessor’s name: Ninad Pradhan
Designation : Senior Consultant & Trainer
1 Poor 2 Fair 3 Good 4 Very Good 5 Excellent
For each item identified below, enter the number to the right that best fits your judgment of its quality.
Use the scale above to select the quality number.
S. No Description Scale
1 Communication with client 5
2 Issue Resolution/Management 5
3 Project Quality 4
4 Project Delivery in terms of scope and schedule 4
5 Project Implementation and support 5
6 Deliverables matched project scope 4
7 Overall Rating 4
How do you rank us among other vendors who provide similar service?
1
Low
2 3 4 5 6 7 8 9 10
High
Any other points you wish to mention:
Your cooperation and promptness is much appreciated.
Date: February 29, 2016 Signature -sd-