This document provides information about applying for jobs with the North Carolina Department of Transportation (NCDOT) Division of Motor Vehicles (DMV). It outlines the 9 units within NCDOT DMV, lists reasons to choose a career with NCDOT including job stability and great benefits, and provides tips for applying such as focusing on screening questions and keywords from the job description. The document guides applicants through creating an online account, building a resume, answering application questions, and submitting applications online. It explains what happens after an application is submitted, including potential notification responses.

1. Your Guide to Getting Hired at DMV

2. Driver’s Services
Customer Compliance
Services
Business Services License and Theft
Strategy Research and
Development
Training and
Development
Vehicle
Services
Know your NC DMV Units

3. 9 Reasons to Choose a Career with NCDOT
1. Make a Difference
2. Lifetime Pension after 20 years
3. Great Teams
4. Professional Development
5. Job Stability
6. Trust
7. Great Experience & Growth Potential
8. Like Family
9. A Great Place to Work
3
Meaningful
Work
Trust
Management
Like the
People You
Work With
Top-Rated State of NC
Department with >12
Reviews

4. Climb to New Heights
4
• NCDOT DMV Jobs
bit.ly/myDMVjobs
• NCDOT DMV Temp Jobs
bit.ly/NCDMVtempjobs
• NCDOT Jobs
bit.ly/ncdotjobs

5. 10 Ways Applying to NCDOT is Different
1. Real jobs that need to be filled.
2. NCDOT cannot source resumes and hire directly.
You must apply.
3. Jobs are posted for as little as 5 days.
You MUST apply by the closing date, or it’s too late.
4. Focusing on your Application is critical!
5. Screening Questions are VERY important.
6. Veterans get preference.
7. Interviews use structured questions to ensure fairness.
8. Sometimes persistence wins.
9. Fewer applicants than private sector.
10. Job descriptions, not job advertisements.

6. Job Seeker Features
• Job Search
• Job Alerts
• Resume Builder
• Application History

7. NC DOT Job Search
• Sort Jobs by Posting Date, Salary, Title
• Filter Jobs by Location, Category, Salary
• No account needed to search jobs
• Account needed to apply for jobs

8. • Search Results Allow You to:
• Constrain results further by:
• Keywords
• Location/Zip Code Radius
• Browse Deeper by:
• City
• Agency
• Job Category
• Salary
• Job Type (FT/PT)
• Sort by Salary
• Sort by Closing Date
• Sort by Location

9. Managing Job Alert Subscriptions
9

10. Closing Dates Matter
• You MUST apply by the
• Jobs will no longer appear
date, even if you began an

11. Write Down Contact
Info
• You can get updates on your
status

12. Include keywords and phrases in your
application.
Provide technical assistance = “provided
technical assistance” not “delivered
computer support”
Participate in quality control methods
translated on an application to:
“participated in improving quality control
methods by conducting customer surveys
resulting in increased customer success.”
Tip: Highlight All Keywords

13. Make Your Experience Count
• Most NCDMV positions do NOT require you to have a degree. If you do not meet the degree requirements for the job, your experience may serve
as a substitution.
• The “Minimum Education and Experience Requirements” at the bottom of each job posting will indicate the amount of RELEVANT experience
needed to qualify.
Example
• In the above job posting, if you do not have a High School Diploma/GED, but you do have at least two years of relevant experience you may
minimally qualify.
• For your experience to be considered, you MUST document in your application how it is related to the position.

14. 4 Tips to a Better Application
1. Each job you apply to may contain different minimum education and experience requirements. Modify each application you submit to fit
the requirements of each position to which you apply.
2. Enter each job you have held separately.
Do not combine your jobs into one section of the work history.
3. The start and end dates you list for your positions are extremely important.
Make sure you have a beginning and ending date for each position you have held.
4. Make sure information in the Knowledge, Skills and Abilities section of the job posting appears in your work history.
You will not be interviewed if this information is missing from your application.

15. You Must Create an Account and Accept the Terms & Conditions to
Apply to Jobs
15

16. You May Import your Resume
16

17. Application: Resume Builder: Info
17

18. Application: Resume Builder: Work
18

19. Application: Resume Builder: Work
19

20. 20
Application: Resume Builder: Education

21. 21
Application: Resume Builder: Education

22. 22
Application: Resume Builder: Additional

23. 23
Application: Resume Builder: Additional

24. 24
Application: Resume Builder: References

25. Applying for a Job: Attachments
25

26. 26
Applying for a Job: Questions

27. 27
Applying for a Job: Questions

28. 28
Applying for a Job: Questions

29. 7 Tips regarding KSAs and Questions
1. Did you address each posted KSA in your job duties on your application?
2. Use keywords & phrases exactly as they appear in job posting & questions
3. Can the hiring manager see my key credentials in 15 seconds?
4. Do I prominently summarize “why me” at the top of my application
5. Be Direct: Directly address each question
e.g., if an advanced degree is required make sure the complete details of the degree are listed on your
application. If the question asks about writing ability, immediately detail experience instead of your enjoyment of
writing.
6. Think Metrics: Highlight quantitative ways your work has had a measurable impact, how you’ve helped a
company save/make money, improve performance, and matter.
7. Think Efficiency: Highlight how you can save time, make time or manage time, and key ways that you have
improved efficiency.

30. Applying for a Job: Review
30

31. Applying for a Job: Certify
31

32. Applying for a Job: Submitted!
32

33. Viewing Submitted Applications
33

34. Viewing Submitted Applications
34

35. What Happens After You Apply?
1. When the posting closes, the NCDOT team screens all applicants.
2. If you submitted more than one application for a single posting, we ONLY review the most recent application you submitted.
3. You will be notified by email with status updates on your application.
4. Typical Responses are:
– Application Received
– Meet Minimum Qualifications
– Most Qualified
– Referred to Hiring Team
– We’d Like to Schedule an Interview
– Failed to Meet Minimum Requirements
– Meet Requirements but not Among Most Qualified
5. Be Patient.
Often you won’t hear get a final status update until someone accepts the position
6. Keep applying!
There is no penalty for applying to every job for which you are interested/eligible.