iHT² Health IT Summit San Diego – Case Study: ”Moving an Enabled Patient to an Engaged Patient: Our Patient Portal Experience” with Lori Posk, MD, Medical Director for MyChart, Cleveland Clinic
Read her full interview here - http://bit.ly/1f9enfC
View photos from the program here - http://on.fb.me/1cZFDpO
Case Study "Moving an Enabled Patient to an Engaged Patient: Our Patient Portal Experience"
Presentation will include a discussion on our patient portal activation and release of data. A review of our Opt Out model for portal activation will be discussed and our journey of data and documentation release to engage patients. The discussion will include how we used a Physician Advisor Group to release lab, imaging, procedures, pathology, problem list, provider notes and how we educated patients. Lessons learned on data release will be shared. Our implementation of message to engage patients and next steps will also be included in the discussion.
∙ Create a model to activate patients on a patient portal
∙ How to engage a large organization in test result release to a patient portal
∙ Develop a model for physician note release with the option of having sensitive notes not released to the patient
∙ How to educate providers and patients on test result and note release
∙ Review the potential impact of an engaged patient and provider team