This presentation is the slides from a KaiNexus webinar about how continuous improvement provides peace of mind to senior level executives. You can watch the full webinar here: http://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/webinars/how-continuous-improvement-helps-executives In this webinar, you'll learn about what matters most to executives and how continuous improvement supports their strategic goals. KaiNexus' continuous improvement software enables a successful culture of continuous improvement and provides the high level reporting that executives crave.

1. How Continuous Improvement
Helps the C-Suite Sleep Better
Mark Graban
mark@KaiNexus.com
@MarkGraban
Allan Wilson
allan@KaiNexus.com
@AllanWilson87
(Skip to slide #13 to watch this webinar)

2. Keys to C Suite Communication
• What keeps them up at night?
• “Walk a mile in their shoes!”
• Link Innovation and Improvement to “Strategy”
• Don’t try to sell “Lean” and “CI” as “The right
thing to do!”
• Articulate “Impact!” – ROI and Non-Financial
• Talk about “Leveraging Talent”
(Skip to slide #13 to watch this webinar)

3. Foundational Pillars of any Business
Survival
Growth
(Skip to slide #13 to watch this webinar)

4. Definition of Survival
• Remain relevant
• Focus on quality
• Innovate
• Win and retain new customers
• Find and retain good talent
• Manage costs
(Watch this webinar)

5. Definition of Growth
• Top Line growth – Increase Revenue
• Bottom Line Growth – Increase Profit
• Market Share Growth – Domination
• New Market Penetration
(Watch this webinar)

6. Actions to Survive
• Focus on Value – Voice of the Customer
• Quality – Job #1
• Stimulate Product Innovation
• Talent – Get it, then leverage it
• Cost Control NOT Cost Cutting
(Watch this webinar)

7. Actions to Grow
• Relevant “Product” with great value to the
customer = Revenue Growth
• Improved Processes drive efficiency and
reduce costs = Profit Growth
(Watch this webinar)

8. People Make it Happen
• Find and retain the Best Talent
– Empower them to drive Product and Process
improvement
• It’s about innovation not just improvement
– Challenge your Talent to focus on BOTH
(Watch this webinar)

9. KaiNexus is the Enabler
• Leveraging Talent
– Collaboration and Best Practice sharing
• Improve and Innovate
– Create a culture and have it sustain
• Share Success
– Recognize and reward
(Watch this webinar)

10. A CEO Speaks
Brian Dieter
(Watch this webinar)

11. Brian Dieter – CEO, Mary Greeley
• What Brian said:
– Keep it simple
– Avoid jargon
– Get better at getting better
– KaiNexus gave us a framework –
sustained improvement
– KaiNexus gave us a push – Do it!!
Video: http://www.kainexus.com/mary-greeley-medical-center
(Watch this webinar)

12. Takeaways
• Keys to Effective C-Suite Communication
1. Ask for an appointment to talk improvement
2. Understand their world – Do your homework!
3. Frame discussion around business impact
4. Explain how it enables company strategy execution
5. Talk about leveraging the company talent
6. Ask for their help to make it sustain – Culture
(Watch this webinar)

13. How Continuous
Improvement Helps the
C-Suite Sleep Better
To learn how continuous
improvement can ease your C-
Suite’s minds, watch this free
webinar:
Watch Now

14. Other Resources
Upcoming Webinars
KaiNexus Blog
Continuous Improvement
eBooks

15. Thanks!
• Web:
– www.kainexus.com
– blog.kainexus.com
• Past Webinars:
– www.kainexus.com/webinars
• Social media:
– www.twitter.com/kainexus
– www.linkedin.com/company/kainexus
– www.facebook.com/kainexus
Mark Graban
@MarkGraban
mark@KaiNexus.com
Allan Wilson
allan@KaiNexus.com
@AllanWilson87