Leading in a VUCA environment ICAN

1. Considine 2011-12 BLB10089-3. Text: Exploring
(Corporate) Strategy, 2008 or 2011, © Pearson Education
Ltd
1

2. The new normal
Wednesday, 2 March 2011

3. Disruption is “the norm”?

4. Have you noticed?
New technology
✓ online impacts everything - rapid paradigm changes
✓ global online services industry
✓ technology enabled new work modalities
✓ democratisation of media
✓ rapid innovation and obsolescence
New economics
✓ more regulation
✓ lower growth
✓ savvy consumers
✓ zeroing transaction costs
✓ low cost competitors
✓ BRIC taking lead
New environment
✓ climate change
✓ emissions legislation
✓ degradation of soil, air, water
✓ cost of energy
✓ new forms of energy
New social
✓ fluid families
✓ ageing population
✓ suspicion of politics
✓ suspicion of big biz
✓ more conservatism
✓ anti-globalisation
✓ social justice
✓ protectionism

5. Assumptions
are key
...but the environment
keeps changing

7. • Deconstructing Leadership and Management

10. Management is …..
Leadership is …..
Ensuring the bar is cleared…
Setting the bar…then…Raising The bar

11. What Do Managers and Leaders Do?
Lessons
• In a stable, high-competition environment, good management is paramount
• In a dynamic, uncertain environment, leadership is key
Function Managers Leaders
Deciding what to do Planning and budgeting Setting direction
Creating networks of people Organizing and staffing Aligning people
Ensure that tasks are
accomplished
Controlling and problem-
solving
Motivating and
inspiring

13. Here’s One Strategy…
ANXIETY
PARALYZED
FEAR

14. Here’s Another Strategy…
POSSIBILITIES
CHOICE
AWARENESS

15. “As you Believe, So Shall You Lead”
• Awareness Possibilities Choice
• Beliefs can either Open up – or Close down
Possibilities
• History provides irrefutable examples…

16. What is VUCA

17. The VUCA Prime

19. MANAGING ORGANISATIONS IN A VUCA WORLD
COMPLEXITY
Decision factors are multiple and
correlated
AMBIGUITY
Causal relationships are
completely unclear
VOLATILITY
Change dynamics are increasingly
rapid
UNCERTAINTY
Present events are extremely
unpredictable

20. MANAGING ORGANISATIONS IN A VUCA WORLD
CLARITY
Ability to simplify Systems thinking
skill Harnessing of intuition
AGILITY
Readiness to adapt
Capacity to innovate
Willingness to empower
VISION
Identity of purpose Trust to
collaborate Alignment of
attention
UNDERSTANDING
Curiosity to learn Empathy to
listen Openness to explore

21. Situation Awareness
Mental Agility
Commander’s Calm
Learned instinct
Which Leadership Capabilities energize you?

30. Clarifying
boundaries
Foresight-Horizon
Scanning
Different decision
making
Agility
Tell & share
stories
Adapting
Environment
The team is unit
of delivery
VUCA
Leadership
Tips
Which Leadership Tip are you going to do more of, first?

31. Adaptive
Thinking
Goal-setting
Visualization
and Imagery
Stress
Management
Attention
Control
Peak
Performance
skills

32. Goal Setting- clear purpose, write down & regularly review and
assess
Adaptive Thinking- I know the mindset I need to perform well &
actually do it
Stress Management- tuned into my body & mind & know &
actually do the things required to de-stress
Attention Control- no multi-tasking! I focus my attention and
manage distractions
Visualization and imagery- describe the end result with pictures, actually
see it in mind & enable others to do so; a picture of the future
The Peak Performance Skills

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