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creatingadvantage
Prepared for Harman
February 2016
ourphilosophy
At Grayling we develop inventive, integrated communications
solutions that are rapidly scalable to deliver against
organizational needs. With on-call senior counsel, powerful
content, and unrivalled connections, we help our clients to
engage, adapt and evolve in fast-changing landscapes —
building brand resilience and creating measurable advantage.
globalnetwork
Americas
BOULDER, CO
DENVER, CO
LOS ANGELES, CA
NEW YORK, NY
SAN FRANCISCO, CA
SACRAMENTO, CA
SEATTLE, WA
TALLAHASSEE, FL
WASHINGTON D.C.
Europe
AUSTRIA
BELGIUM
BULGARIA
CROATIA
CZECH REPUBLIC
FRANCE
GERMANY
HUNGARY
IRELAND
NETHERLANDS
POLAND
ROMANIA
RUSSIA
SERBIA
SLOVENIA
SLOVAKIA
SPAIN
SWEDEN
SWITZERLAND
UNITED KINGDOM
Middle East, Turkey
and Africa
KENYA
OMAN
QATAR
TURKEY
UNITED ARAB EMIRATES
Asia Pacific
BEIJING
SHANGHAI
HONG KONG
SINGAPORE
integratedservices
Business-to-Business Communications
Risk and Crisis Comms
Corporate Comms
Investor Relations
Government Relations
Corporate Social Responsibility (CSR)
Media and Influencer Relations
Media Training
Consumer Brand Marketing
multimarketclients
industryexperience
Faraday Future
Pioneer
Sony X
Consumer Technology and Audio
casestudies
Faraday Future
Challenge
Grayling was engaged by Faraday in November 2015 and tasked with introducing
Faraday and unveiling the company’s high-performance race concept (FFZERO1) at
CES in January 2016.
With very little preparation time, Grayling needed to raise awareness for a brand
that had little credibility due to their low visibility. Faraday needed to capture the
imagination of key audiences while also validating the company in the eyes of critics.
All of this needed to be achieved while cutting through the noise of CES.
The Grayling Solution
Grayling developed an integrated communications plan that included pre-CES tactics
such as: media placements, teaser content on social channels, an augmented reality
app, community engagement and digital video. Additionally, Grayling executed a
reveal event ahead of CES with a livestreamed press conference and over 285 media
and 300 VIP influencers. During CES, Grayling arranged 150+ briefings on the show
floor and shifted the focus to the company itself: it’s growth momentum, its talent,
corporate partnerships, its commitment to building a $1B manufacturing facility,
and the FFZERO1 technology.
Result
The program generated significant social media chatter including more than 10,000
Instagram posts, 75,000 tweets, and 100,000 Facebook likes. The program also had
overwhelming traditional media coverage that highlighted how Faraday Future
could be the wave of the future for the automobile industry.
SONY
Challenge
Create sustained, mass awareness for the new X Headphones, created
in partnership with Simon Cowell, and differentiate from the glut of
celeb-inspired headphones.
The Grayling Solution
Recommended pairing Sony Music artists with Cowell to promote the
new headphones, and leaning heavily on Sony’s audio heritage to cater
to tech and trade. We pitched a series of announcements and
roundtables, and seeded pre-launch product to generate momentum
leading into the announcement. Then we took the ‘phones on a
regional media tour, and integrated them into festivals, concerts, and a
star-studded X Factor viewing party to hit lifestyle and entertainment
media during and post-announce.
Result
The program generated 140 articles and over 300 million impressions
from the Sept. 10 launch through the holiday gift giving season, with
media coverage routinely citing X audio quality and Sony heritage as a
key differentiator from other celeb product.
Pioneer
Challenge
Coming off of a rough year complete with financial losses, layoffs and
the exit from their television business, position our brand in a positive
light and promote awareness of the largest part of our business, the
Car Electronics Division.
The Grayling Solution
Grayling repositioned Pioneer as an in-car lifestyle – rather than a
technology – brand and shifted the manner and content of its
communication, leading to widespread media coverage and positive
growth. Program activities included top 10 lists, consumer facing
surveys including American’s favorite road trip songs tied to the
Thanksgiving driving holiday, thought leadership opportunities
including keynotes on distracted driving, B2B panel opportunities with
Pandora and retail partnership promotions, to help drive traffic into
stores and move product.
Result
In less than six months, grew coverage volume by 400%; grew
mainstream, non-enthusiast media coverage by 550%; and grew
feature and quote coverage by more than 1000%.
HOW WE WORK
Global Quality Assurance Program
Global Chief Performance Officer 360° Satisfaction Reviews Client Success Programs
We Measure Outputs, Outcomes and Inputs
ON-GOING
ANALYSIS
OBJECTIVES
& STRATEGY
OUTPUTS
OUTCOMES
IMPACTS
EFFICIENCY
ENGAGEMENT
ROI
REACH:
Awareness
RESPONSE:
Appreciation
Action
Advocacy
CONVERSION
Leads
Sales
New Behaviors
Results At A Glance
TAILOR-MADE REPORTING
TRACKING AGREED METRICS
REPORTING CADENCE TO
MEET CLIENT NEEDS
SERVICES
Digital skills and expertise
embedded throughout the
network
DIGITAL IS IN OUR DNA
Regional centers of excellence Digital skills program
Data-driven campaigns with
outcome-focused
measurement
Digital Services We Offer
STRAGETY CONTENT DELIVERY
Community management O
Social media audits O
Digital monitoring, measurement & data analytics O
SEO audits & services O O
Content marketing strategies O
Content creation O
Mobile strategy & development O
Website build counsel and execution O
Email marketing services O
Business transformation consultancy O
Crisis communications O
Social listening & reputation management O
Online advertising O
Online influence identification and outreach O
Social media guidelines O
HIGH QUALITY, CREATIVE SOLUTIONS TO MEET OUR CLIENTS’ NEEDS:
DESIGN SERVICES
BRANDING
+ Brand audit
Concept development
+ Assets & guidelines
+ Collateral design
DIGITAL
+ Website design
+ Content creation
+ Social media design
+ Online events & marketing
+ Cross-platform apps
ADVERTISING & DESIGN
+ Campaign concept & development
+ Marketing collateral
+ Presentations
+ Event materials
+ Infographics
+ Photography
+ Video and animation
TOOLS
OUR WORK IS DATA-DRIVEN
Strategies and campaigns are informed by killer insights, derived from a rigorous approach to the
smart use of research, data and on-the-ground intelligence
A powerful social media
monitoring tool
(Contextual Online Brand Resilience Analysis) - a
proprietary tool developed by Grayling to analyse online
brand resilience and inform future content strategies
A Grayling proprietary tool
that analyses cut-through
versus competitors and informs
future strategies
World-leading business research tool, owned by Dow
Jones
Global market research, trends, insights and intelligence
company,
to whom we have access
A leading social media monitoring and analytics tool
Grayling’s Planning Toolbox
Contextual Online Brand
Reputation Analysis
Provides data-driven insights to
inform future content strategy
Measures and controls reputational
impact
of content
Proprietary analytics tool
Provides data-driven insights to
inform future content strategy
Analyzes message penetration,
breadth and depth of media
coverage and share of voice vs
competitors
Proprietary Grayling planning tool
Insights inform future media
strategies
thankyou
QUESTIONS

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Grayling creds for harman 02 10-2016

  • 2. ourphilosophy At Grayling we develop inventive, integrated communications solutions that are rapidly scalable to deliver against organizational needs. With on-call senior counsel, powerful content, and unrivalled connections, we help our clients to engage, adapt and evolve in fast-changing landscapes — building brand resilience and creating measurable advantage.
  • 3. globalnetwork Americas BOULDER, CO DENVER, CO LOS ANGELES, CA NEW YORK, NY SAN FRANCISCO, CA SACRAMENTO, CA SEATTLE, WA TALLAHASSEE, FL WASHINGTON D.C. Europe AUSTRIA BELGIUM BULGARIA CROATIA CZECH REPUBLIC FRANCE GERMANY HUNGARY IRELAND NETHERLANDS POLAND ROMANIA RUSSIA SERBIA SLOVENIA SLOVAKIA SPAIN SWEDEN SWITZERLAND UNITED KINGDOM Middle East, Turkey and Africa KENYA OMAN QATAR TURKEY UNITED ARAB EMIRATES Asia Pacific BEIJING SHANGHAI HONG KONG SINGAPORE
  • 4. integratedservices Business-to-Business Communications Risk and Crisis Comms Corporate Comms Investor Relations Government Relations Corporate Social Responsibility (CSR) Media and Influencer Relations Media Training Consumer Brand Marketing
  • 7. Faraday Future Pioneer Sony X Consumer Technology and Audio casestudies
  • 8. Faraday Future Challenge Grayling was engaged by Faraday in November 2015 and tasked with introducing Faraday and unveiling the company’s high-performance race concept (FFZERO1) at CES in January 2016. With very little preparation time, Grayling needed to raise awareness for a brand that had little credibility due to their low visibility. Faraday needed to capture the imagination of key audiences while also validating the company in the eyes of critics. All of this needed to be achieved while cutting through the noise of CES. The Grayling Solution Grayling developed an integrated communications plan that included pre-CES tactics such as: media placements, teaser content on social channels, an augmented reality app, community engagement and digital video. Additionally, Grayling executed a reveal event ahead of CES with a livestreamed press conference and over 285 media and 300 VIP influencers. During CES, Grayling arranged 150+ briefings on the show floor and shifted the focus to the company itself: it’s growth momentum, its talent, corporate partnerships, its commitment to building a $1B manufacturing facility, and the FFZERO1 technology. Result The program generated significant social media chatter including more than 10,000 Instagram posts, 75,000 tweets, and 100,000 Facebook likes. The program also had overwhelming traditional media coverage that highlighted how Faraday Future could be the wave of the future for the automobile industry.
  • 9. SONY Challenge Create sustained, mass awareness for the new X Headphones, created in partnership with Simon Cowell, and differentiate from the glut of celeb-inspired headphones. The Grayling Solution Recommended pairing Sony Music artists with Cowell to promote the new headphones, and leaning heavily on Sony’s audio heritage to cater to tech and trade. We pitched a series of announcements and roundtables, and seeded pre-launch product to generate momentum leading into the announcement. Then we took the ‘phones on a regional media tour, and integrated them into festivals, concerts, and a star-studded X Factor viewing party to hit lifestyle and entertainment media during and post-announce. Result The program generated 140 articles and over 300 million impressions from the Sept. 10 launch through the holiday gift giving season, with media coverage routinely citing X audio quality and Sony heritage as a key differentiator from other celeb product.
  • 10. Pioneer Challenge Coming off of a rough year complete with financial losses, layoffs and the exit from their television business, position our brand in a positive light and promote awareness of the largest part of our business, the Car Electronics Division. The Grayling Solution Grayling repositioned Pioneer as an in-car lifestyle – rather than a technology – brand and shifted the manner and content of its communication, leading to widespread media coverage and positive growth. Program activities included top 10 lists, consumer facing surveys including American’s favorite road trip songs tied to the Thanksgiving driving holiday, thought leadership opportunities including keynotes on distracted driving, B2B panel opportunities with Pandora and retail partnership promotions, to help drive traffic into stores and move product. Result In less than six months, grew coverage volume by 400%; grew mainstream, non-enthusiast media coverage by 550%; and grew feature and quote coverage by more than 1000%.
  • 12. Global Quality Assurance Program Global Chief Performance Officer 360° Satisfaction Reviews Client Success Programs
  • 13. We Measure Outputs, Outcomes and Inputs ON-GOING ANALYSIS OBJECTIVES & STRATEGY OUTPUTS OUTCOMES IMPACTS EFFICIENCY ENGAGEMENT ROI REACH: Awareness RESPONSE: Appreciation Action Advocacy CONVERSION Leads Sales New Behaviors
  • 14. Results At A Glance TAILOR-MADE REPORTING TRACKING AGREED METRICS REPORTING CADENCE TO MEET CLIENT NEEDS
  • 16. Digital skills and expertise embedded throughout the network DIGITAL IS IN OUR DNA Regional centers of excellence Digital skills program Data-driven campaigns with outcome-focused measurement
  • 17. Digital Services We Offer STRAGETY CONTENT DELIVERY Community management O Social media audits O Digital monitoring, measurement & data analytics O SEO audits & services O O Content marketing strategies O Content creation O Mobile strategy & development O Website build counsel and execution O Email marketing services O Business transformation consultancy O Crisis communications O Social listening & reputation management O Online advertising O Online influence identification and outreach O Social media guidelines O
  • 18. HIGH QUALITY, CREATIVE SOLUTIONS TO MEET OUR CLIENTS’ NEEDS: DESIGN SERVICES BRANDING + Brand audit Concept development + Assets & guidelines + Collateral design DIGITAL + Website design + Content creation + Social media design + Online events & marketing + Cross-platform apps ADVERTISING & DESIGN + Campaign concept & development + Marketing collateral + Presentations + Event materials + Infographics + Photography + Video and animation
  • 19. TOOLS
  • 20. OUR WORK IS DATA-DRIVEN Strategies and campaigns are informed by killer insights, derived from a rigorous approach to the smart use of research, data and on-the-ground intelligence
  • 21. A powerful social media monitoring tool (Contextual Online Brand Resilience Analysis) - a proprietary tool developed by Grayling to analyse online brand resilience and inform future content strategies A Grayling proprietary tool that analyses cut-through versus competitors and informs future strategies World-leading business research tool, owned by Dow Jones Global market research, trends, insights and intelligence company, to whom we have access A leading social media monitoring and analytics tool Grayling’s Planning Toolbox
  • 22. Contextual Online Brand Reputation Analysis Provides data-driven insights to inform future content strategy Measures and controls reputational impact of content Proprietary analytics tool
  • 23. Provides data-driven insights to inform future content strategy Analyzes message penetration, breadth and depth of media coverage and share of voice vs competitors Proprietary Grayling planning tool Insights inform future media strategies

Editor's Notes

  1. NARRATIVE Great ideas are worthless unless they are rooted in robust research, sound insights and the best strategic thinking. We invest in the right tools and people to make sure we get this right first. Get this right and everything else follows
  2. NARRATIVE COBRA is a proprietary tool developed by Grayling.   As the name suggests, it enables us to analyse a brand or company’s online brand resilience.   It does this by looking at what content is online, what is being viewed, shared and commented on and the impact that this has on reputation, either positive or negative.   This then enables us to make informed choices about future content strategy – is more video required, for example?
  3. NARRATIVE ComContext is a proprietary Grayling tool that helps us to develop robust pan-media strategies.   It analyses a client’s share of voice versus its competitors, the sectors of the media in which they are successful and those where they are falling short, their message penetration, whether they are achieving in-depth coverage or merely passing mentions, their success in social media engagement…   All of this helps to inform the media strategies we develop for our clients.