3.
Food and beverage services sector contributes a
great deal to the profits in hospitality industry.
Food and Beverage Services defined as the
process of preparing, presenting and serving of
food and beverages to the customer on-premise (at
restaurants and hotels) or off-premise (takeaway,
restaurant catering service, and food delivery).
4.
To satisfy the following needs
Physiological − The need to taste different
varieties of food.
Economical − The need to get Food and
Beverage Services at the invested cost.
Social − The need to find friendly atmosphere.
Psychological − The need to elevate self-esteem
The main goals of food and
beverage services:
5.
To provide high-quality food and beverages.
To provide a friendly and welcoming
atmosphere.
To provide professional, hygienic, and
attentive service.
To impart value for money.
To retain the existing customers and to bring
in new ones.
6.
1. On Premise − Food is delivered where it is
prepared. The customer visits the premise to avail
the food service. The premises are kept well-
equipped and well-finished to attract
customers to avail F&B service.
For example, restaurants, pubs, etc. Customers
come to the restaurant for a special party or meal
F&B Services can be of the
following two types
7.
Off Premise or Outdoor Catering −
This kind of service includes partial cooking,
preparation, and service at customer’s premises.
It is provided away from the F&B Services
provider’s base on major events which call for
many customers. The restaurant brings the food
to the customer, either in their home or at another
location that doesn’t serve food.
8.
here are two broad types of F&B Services operations
Commercial − In this case, F&B Services is the primary business. The
most known commercial catering establishments are — hotels, all
kinds of restaurants, lounges, cafeterias, pubs, clubs, and bars. Their
main purpose for existence is to offer food and beverage.
Non-Commercial − Non-commercial operations are secondary
businesses in alliance with the main business. These F&B services
mainly cater to their consumers with limited choice of food and
beverages. These establishments often run under contracts. For
example, food and beverage services provided at hospitals, hostels,
and prisons.
Types of F&B Services
Operations
10.
1. Baker
If you love the idea of creating perfectly baked
artisanal breads, pies, cakes and desserts, then
becoming a baker could be an ideal career for you. You
can master your skills by enrolling in a baking or pastry
arts program, which will give you a leg up in the
industry. From there, you can set up your own pastry
shop or become a head baker in a large commercial
bakery.
Similar Job Titles: (Bakery Supervisor, Food
Production/Service Manager, Pastry Artist)
12.
2. Food & Beverage Owner/Manager Similarly
If you possess both strong business sense and love for
culinary arts and hospitality service, you can consider an
ownership or management position. Typically, your role
will include overseeing the entire facility from the
accommodation to food services and may be involved in
many operations. You may want to enroll in a business
management school to gear you up in the industry.
Similar Job Titles: (Restaurant, Café, Bed & Breakfast,
Hotel, Resort, Catering Service Owner/Manager)
14.
3. Chef As a chef
You can work for or set up your own restaurant,
boutique dinner or any other food service establishment.
Some of your primary duties might include formulating
original recipes, preparing meals, overseeing kitchen
management and maintaining quality standards. One of
your best bets for this career is to obtain a culinary arts
education.
Similar Job Titles: (Executive Chef, Sous Chef, Line
Chef, Commis Chef, Owner/Manager)
16.
4. Service Crew
On the other hand, if your educational attainment
does not meet the requirements for the aforementioned
professions, you can always start with an entry-level
position. More often than not, it serves as a first step in
your ladder towards a managerial or administrative
position. Once you gain experience, you may want to
pursue a higher related position.
Similar Job Titles: (Bartender, Waiter, Concierge,
Front Desk Clerk, Housekeeper)
19.
Aside from all these, there remains an overabundance of jobs waiting for you.
HEADWAITER or OUTLET SUPERVLOR- Oversees food and
beverage operations in his assigned outlet, and ensures that services
are carried out in accordance with prescribed standards and policies.
CAPTAIN WAITER- Oversees the set-up and delivery of services in
his/her assigned station.
RECEPTIONIST- Welcome and greets costumer at the entrances and
escorts them to their tables.
FOOD AND BEVERAGE SERVICE ATTENDANT- Takes and
serves food and beverage orders according to prescribed standards of
service.
BUSBOY- Dining room helper and runner
BARBOY - Acts as runner and helper in the bar
21.
Activity:
Directions. List down your five (5) future career opportunities in food and
beverage services. On your right, indicate the skills you will need in that
career you choose. Then, below write down your preparations to make
you in that career/path.
Your Future Career What skills you will need?
1.
2.
3.
4.
5.
How do you prepare for this career?
______________________________________________________________________________________
______________________________________________________________________________________
____
22.
Activity:
Directions. Draw someone you encounter or experience in this field of
food and beverage services. Then, write down your observations on how
they do their job.
Rating Scale: 15 pts.=Very Good 10 pts.=Good 5 pts.= Fair
