1. Judy Lasher
judy541@hotmail.com
SUMMARY
Dedicated and technically skilled business professional with a versatile administrative support skill set
developed through 29 years of comprehensive experience in customer relations, secretarial and clerical work.
The ability to work under pressure, keep a positive attitude and recognize and respect individual differences
allows me to build and maintain good working relationships with team members, colleagues and customers.
EXPERIENCE
University at Albany - Office of Campus Recreation, Secretary 1, Albany, NY, 2011 - Present
• Support department operations by maintaining office systems
• Hire and maintain records for over 100 student staff
• Recruit and oversee 3 work-study students
• Liaison with HR to maintain office hiring policies as necessary
• Coordinate and manage bi-weekly timesheet process for all student staff
• Purchase all office supplies and maintain accounting records
• Respond to patron inquires and complaints
University at Albany - Honors College/Commencement, Secretary 1, Albany, NY, 2006 - 2011
• Worked under two supervisors from two separate departments
• Responded to all email, telephone and walk-in inquiries for both departments
• Coordinated all aspects of the Honors College graduation luncheon for graduating seniors
• Assisted with tabling at pre-commencement events, ticketing and Commencement ceremonies
Capital Region BOCES, Teaching Assistant, Albany, NY, 2002 - 2006
• Taught life skills to severely mentally disabled elementary age students
• Worked one-on-one with emotionally disturbed middle and high school students
University at Albany - Registrar’s Office, Clerk 2, Albany, NY, 1990 - 1995
• Met with students to review their degree audits and counseled them on outstanding requirements
• Resolved registration and grading issues at the public service counter
• Coordinated degree clearance process
University at Albany - Bursar’s Office, Keyboard Specialist, Albany, NY, 1985 - 1990
• Acted as liaison among Bursar, staff, other employees and the public
• Responded to telephone inquiries and referred callers to appropriate staff members
CERTIFICATES AND ACHIEVEMENTS
NYS Certificate of Merit 1995 – Awarded by the Governor of New York State
Employee of the Month 2004 - Delmar Health and Fitness
Rookie of the Year 2008 – Saratoga YMCA
Successful owner of fitness business 2011 – present (and fitness instructor from 1994 -present)
Successful owner of photography business 2010 - present
EDUCATION
State University College at Oneonta, Oneonta, NY
Major – Psychology (67 credits)