1. February4, 2015
To Whom It May Concern,
Thisletterservestorecommend JuanitaRoss foremployment. Iwork withherin Code I (INC) at
Nexcomasher directSupervisor,where she serves inthe positionof LeadPCLab Technician.
Juanitaisone of mostefficientandhardestworkingindividuals Ihave evermet. She isskilledather
technical duties,greatatmanaginghertime andincrediblyorganized. She ispersistentwithoutbeing
annoying,andabove all she getsresults.
In our department, Juanitasetsthe barhigh.Obviously,customerservice isahighlycompetitive field,
but keepingupwiththe demandingworkloadandtightprojectdeadlines are noproblemforher.
Customerneeds are metwithinestablishedSLA’s andprojectdeliverables are submittedon-timeand
withinbudget.
It isalwaysa pleasure tohave Juanitainthe office.She isa friendly,high-energyindividual withagreat
sense of humor.
Anycompany or departmentshouldbe happytohave Juanitaonboard.
Sincerely,
R. Erick Mislang
ClientServicesSupervisor
NavyExchange Service Command