Rainbow International Restoration provides concise summaries of their top 10 reasons for choosing them for restoration projects. They emphasize hiring honest, trustworthy staff who are professionally trained. They use latest technology and accurate estimating software to provide rapid response, thorough documentation, and quality results that exceed customer expectations. Most importantly, they demonstrate genuine concern and compassionate customer service according to their values of respect, integrity and customer focus.
2. NO. 10
WE WOULD NEVER TRUST THIS
GUY WITH YOUR CLIENT’S
HOME OR BUSINESS.
3. PEACE OF MIND
We are committed to hiring
only honest & trustworthy
people. Every member of our
staff has been thoroughly
vetted, including a
background check and drug
screening.
4. NO. 9
YOU NEVER HAVE TO
WORRY ABOUT YOUR
CLIENTS RETURNING
HOME TO THIS…
5. Our entire staff, from the top level
managers, all the way down the
line are polite and clean-cut, with a
friendly smile and attitude.
PROFESSIONAL STAFF
7. We work to ensure our
restoration service professionals
are rigorously trained and
certified with the latest
innovations in the industry.
TRAINING &
CERTIFICATION
9. We enthusiastically
seek out, listen to and
act upon the concerns
of the people we serve.
The feedback we
receive from our
customers is critical to
our success.
Communication
11. The battle against water, fire, smoke and mold damage is driven, in many
ways, by advances in technology and equipment. Rapid Structural Drying
(RSD) is a prime example.
TECHNOLOGY
13. We use Xacitmate software
for all of our estimates and
invoicing to ensure costs
associated with every job are
accurate and based on
industry standards.
FAIR & ACCURATE
15. RAPID RESPONSE
We know how
important it is to arrive
on-scene quickly.
Whether it's getting
back into a home or
opening the doors of
a damaged
business, we act fast
to meet the needs of
you and your client.
16. NO. 3
“GIVE ME JUST A MINUTE…. I’M SURE IT’S HERE SOME
WHERE…
17. DOCUMENTATION
Documentation is key. We take
photos – before, during and after
every job, and provide full
documentation and job scope
before any work starts. And wait for
your approval to begin the job.
18. NO. 2
OH, NO WORRIES…
ALL WE NEED’S A
LITTLE PATCH…
19. QUALITY RESULTS.
FIRST TIME.
EVERY TIME.
Exceeding customer
expectations is what
sets us apart. We are
committed to
customer-service
excellence.
Rainbow International
sets the benchmark in
home and commercial
restoration.
22. GENUINE CONCERN
REAL CUSTOMER SERVICE
The latest in
technology, equipment and
training matters little if a
genuine, compassionate
concern and respect for the
customer isn't shown on every
job.
23. Rainbow International is a family
owned franchise. We take great
pride in the fact that we live in the
community we serve.
We live our Code of Values:
Respect, Integrity and Customer
Focus. These values guide us in
every circumstance and
interaction.
We would like to thank you for the
opportunity to earn your business.
Jason & Shelley Barck