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BRAND EQUITY EXPOSED
3:00 - 3:30
YOUR BRAND VALUE

BRAND EQUITY
BRAND EQUITY EXPOSED

Added value endowed on products and services.
It’s how you think, feel, and behave towards a brand.

BRAND EQUITY
BRAND EQUITY EXPOSED

BUT
It can also be evaluated based upon:
Concerns the prices, changing market share,
visual recognition, and profitability
the brand commands for the company

BRAND EQUITY
BRAND EQUITY EXPOSED

The good news = it will literally transform your business
The bad news = there is no universally accepted way to measure it

BRAND EQUITY
The big challenge with brand equity is that it’s hard to reconcile
the the disconnect between quantitative..

..and qualitative equity values

BRAND EQUITY
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Threadless has built a community of designers, artists, illustrators and everyone else who loves
T-shirts with a unique style by encouraging potential customers to both design and vote for their
favourite T-shirts. Forming a community around this shared love of quirky illustrated T-shirts
means that potential customers become artists as well as marketers.

BRAND EQUITY
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Let’s take a break..
[well from me]

BRAND EQUITY
SO

what is your
brand equity?

BRAND EQUITY
YOUR DESIRED BRAND INFLUENCE
[aka your strategy]

..When you have strong brand equity, your customers will buy more from you,
they'll recommend you to other people, they're more loyal, and you're less
likely to lose them to competitors.

“

“

The concept behind the Brand Equity Model is simple: in order to build a strong brand,
you must shape how customers think and feel about your product. You have to build
the right type of experiences around your brand, so that customers have specific,
positive thoughts, feelings, beliefs, opinions, and perceptions about it...

from Mindtools.com

BRAND EQUITY
Keller’s Brand Equity Model

BRAND EQUITY
BRAND EQUITY
Pareto Principle
80% of the effects
come from 20%
of the causes

BRAND EQUITY
80% of your sales
come from 20%
of your customers

does 80% of your brand
equity come from 20%
of your audience?

BRAND EQUITY
BRAND EQUITY
BRAND EQUITY
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BRAND EQUITY EXPOSED - Quantifying the Unquantifiable