Fishualization is a social feedback board that gives collective feedback to employees of an entire department to stimulate social interactions, group awareness and openness, which are all beneficial for well-being at work.

1. Fishualization
A group feedback display
John Schavemaker, Erik Boertjes, Saskia Koldijk, Leon Wiertz,
Suzan Verberne, Maya Sappelli, and Rianne Kaptein
TNO, Radboud University, Noldus
john.schavemaker@tno.nl
http://www.commit-nl.nl/projects/swell-smart-reasoning-systems-for-well-being-at-work-and-at-home

2. Recent TNO research (2013) indicates that
out of the Dutch workforce of 7.4 million
people, 1 million have burn-out complaints
and that stress and workload are identified
as the main reasons for at least 7% of
reported sick leaves with an estimated cost
of roughly 900 million euro per year.
Problem definition

3. SWELL project

4. Keeping our knowledge workers happy & healthy
The SWELL challenge

5. • Continuous multitasking,
information overload
• Work anywhere, anytime
• More physical challenges
• Possible negative effect on
creativity, productivity and
health
• Self management is key
Information Overload Continuous multi tasking
Increasing physical challenges
Work anytime,
anywhere
Relevance

6. Support self management of knowledge workers to improve their physical and
mental well being
Goal

7. How

8. Hello.Wall from Fraunhofer
Related work

9. FISHUALIZATION DEMO

10. FISHUALIZATION DEMO
height =
energy level
(from user or
learned from
examples)
swimming speed = computer
interaction speed
height plant = # persons that are
doing a specific task (e.g. writing
e-mail, editing, browsing, or
preparing presentation)
change in direction =
switching context or task
Every fish represents an employee

11. User tools

13. Group feedback
The goal is to enable employees to gain insights into
their working habits to reduce stress levels, and
increase productivity. The unique feedback
approach taken is a social feedback board
(fishualization), which gives employees of an entire
department feedback.
1. a new and unique intervention
2. reconfigurable and modular visualization
3. modular reasoning components
A new way of group feedback
SWELL cloud (RabbitMQ)
reasoning /
aggregation
local
data
visuali
zation
sensor
uLog
other
sensor
sensor
uLog
other
sensor
reasoning /
aggregation
competition: the Frauenhofer Hello.Wall
is considered to be ‘informative art’ and
more abstract and futuristic...
ICT science:-
• Interpreting computer activity on the basis of a
combination of unobtrusive low-level sensors
• Reconfigurable and modular visualization of
heterogeneous multi-scale sensor data capturing
personal activity
• Modular reasoning components for task
recognition, context switching and mental load.

14. FISH SERVER
USER LAPTOPUSER LAPTOP
RabbitMQ bus
anonymify /
aggregation
SQL
database
visualization
sensor
(uLog)
sensor
(uLog)
anonymify /
aggregation
LAN
port 5672 port 5672
System overview

15. Typical data message
user id: john
device id: 1cdc4a4d-0
keystrokes: 217
mouse movement: 1004
application switches: 5
open application:
Word: 15%
Outlook: 50%
PowerPoint: 0%
Explorer: 35%

16. Evaluation
• Monitoring by camera and microphone
• Pre- and post questionnaires
• C1: Collective department feedback stimulates social interactions, group
awareness and openness, which are all beneficial for well-being at work.
• C2: The feedback data is visualized in an intuitive, easily interpretable and
appealing way so that it is most effective for gaining insights.
• C3: The user’s privacy is warranted, no detailed content information is
shared (user’s ‘sensed’ level of privacy is a key factor for acceptance of
employees).
• C4: Including a subjective variable (energy level) improves the personal
awareness of well-being at work and its relations to working patterns.

17. Experiments
• TNO Media & Network Services, Delft
• Thales Research & Technology, Delft
Upcoming:
• Noldus Information Technology, Wageningen

18. Monitoring

19. Questionaires

20. Responses
awareness
working habits
awareness
natural rhythm
PRE POST

21. Responses
How to put well-being
@ work into practice
How to Improve
well-being @ work
PRE POST

22. Questions?
john.schavemaker@tno.nl