1. John Haddock
619 Winchester Ave. • New Haven, Connecticut 06511
(203) 809-8241 • john@putitonblazt.com
Summary of Qualifications
• Over thirteen (13) years of experience in gathering requirements, System Administration, Reporting, data
analytics and process improvement in the capacity of Human Resources (payroll, recruitment, compensation,
benefits, diversity, employee relations, workers’ compensation and training)/Finance/Nursing Business
Office/Chief Nursing Office.
• Developed various reporting processes to monitor budget FTE variances and vacancies, turnover, education,
staffing (transfers, hires and terminations), surveying and auditing purposes.
• Facilitated training and developed various training programs and materials.
• Advocated and lead the implementation of a project management approach, which increased efficiency in daily
operations.
• Developed a successful annual community initiative "Bundle of Joy" event for the Yale portfolio as Vice Chair of
Mutual Respect Committee.
Professional Experience
Yale New Haven Health, New Haven, Connecticut February 2004 – Present
HRIS Information Specialist
• Developed ad-hoc reporting and modified existing reports utilizing excel, Crystal Reports, Business Objects for
various areas such as Human Resources, Finance, Information Technology, Treasury, Nursing Business Office,
Chief Nursing Office, and Patient Services.
• Provided customer relation support to our HR clients
• Conducted data analysis and reporting on nursing based upon terminations, hires and movement within
organizations on monthly and yearly basis.
• Reports RN monthly data on budget versus actual FTE; budget FTE variances analysis
• Reports RN monthly data on forecast and actualtrends for hiring and terminations
• Developed quarterly reporting based upon employee average annual salary expenses.
• Generated position budget control (budget, authorized, actual, filled and opened requisitions) Report
• Collaborated with the Finance department to provide data needed to develop biweekly and monthly monitoring
of budget and authorized FTE variances.
• Conducted monthly analysis and reporting of HR metrics.
• Implemented a Vacancy Analysis Report to monitor trends and the impact on FTE budgets.
• Provided data to Nursing Business Office and Chief Nursing Office based upon various staffing requests and
vacancy review.
• Developed training programs and material to support training to end users on new software implementations.
• Developed solutions to improve data integrity across HR health systems relating to turnover, education, hierarchy,
auditing, system metrics, and licensure processes.
• Developed large datasets for various surveys.
• Created views, stored procedures, tables, synonyms, sequences, in Oracle nine (9i) and ten (10) databases for
data manipulation.
• Developed web applications using HTML, DHTML, .NET, VB/ASP and Java Scripts (ESS, PAMail, Emergency
Intake Form for day care center, and the report request system).
• Conducted support for the Kiosk Information System across the health system and its affiliates (upgrades,
modifications, and implementation to new locations across system).
• Provided networking support using active directory.
• Created test and user documentation for newly developed applications.
• Conducted system testing on all applications throughout development life cycle.
• Developed interface files to load data into Lawson system such as job changes, salary changes, hires, acquisitions,
organization transfers, new plans (Connecticut sick, vacation and PTO), and converting vacation plans into PTO
plans.

2. • Developed automated jobs to accommodate frequent (biweekly, weekly, annually, monthly and daily) requests
utilizing TOAD for data analyst.
• Coordinated daily report and data requests to Corporate HRIS by delegating and setting priorities for all report
writers.
• Conducted data analysis and reporting for union negotiations.
• Supporting applications such as Performance management, Employee Self Service, IVOS, Healthcare source,
and Health Stream.
• Conducting monthly web analysis on HR intranet.
• Administrator for Navrisk application utilizing WEBI environment of Business Objects.
• Developer/Administrator of Share Point system for HR intranet sites across the delivery network (Greenwich,
Bridgeport, HSC, New Haven, and NEMG).
• Gathering business requirements to implement new application systems for HR divisions.
• Implementing new application systems for HR divisions.
• Overseen the final product delivered from Information Specialist based upon accuracy of data.
Yale-New Haven Hospital, New Haven, Connecticut February 2014 – 2015
OPS Support Team Associate
• Developed and facilitated programs to improve process efficiencies, which positively affected the quality and
service throughout the hospital.
• Assisted management in defining, measuring, monitoring and achieving operational objectives.
• Consulted management relative to process and outcome evaluation and improvement of programs implemented.
• Conducted observations of inefficient workflow to recommend more efficient processes.
• Conducted process mapping of inefficient workflows.
• Assigned codes to the various tasks in a workflow for later observations.
• Compiled graphical presentations along with recommendations of the observations conducted.
• Conducting gallery walks to gather feedback.
• Analyzed data captured during the observations to define improvement in inefficient process.
• Helped to improve the process in chart abstraction for the Quality Management department bysuggesting a more
streamlining process that saved time on turnaround.
Yale-New Haven Hospital, New Haven, Connecticut April 2002 – February 2004
HRIS Systems Analyst
• Developed Ad-hoc reporting utilizing Excel, Crystal Reports and Access
• Enhanced the functionality of existing CrystalReports in order to align with change workflow processes used for
managerial decision making
• Published Crystal Reports for distribution to the users as a Crystal Enterprise Administrator Created user group
security, and report level security
• Developed views, stored procedures, tables, synonyms, in Oracle 8i to 11 database and access for data
manipulation.
• Developed web applications using HTML, DHTML, .NET, VB/ASP and Java Scripts (report request system).
• Developed Oracle and Access databases objects to be utilized as backend to web applications for dynamic
content delivery.
• Provided customer relation support to our HR clients.
• Provided networking support using active directory
• Conducted web analysis and distributed the results to management.
• Conducted desktop support for HR clients
Education
Villanova University, Villanova, Pennsylvania January 2015 – February 2015
Certificate in Six Sigma Green Belt - Healthcare
• The beginning of Six Sigma, Data Collections Plans Part I, Data Collections Plans Part II, Root Cause Analysis,
7M Tools and Control Charts, Process Capability & Other Tools and Techniques.
University of Phoenix , Phoenix, Arizona September 2011 – April 2013
Master of MBA in Masters in Business Administration (MBA)

3. • Management, Human Capital Management, Business Law, Organizational Leadership, Quantitative Reasoning
for Business, Operations Management, Accounting, Economics, Corporate Finance, Marketing, Applied
Business Research & Statistics, Strategic Planning & Implementation
University of Phoenix, PHOENIX, Arizona November 2006 – August 2011
Bachelor of Communications
• Computers and Information Processing, Interpersonal Communication, Small Groups and Team Communication,
Mass Communication, Organizational Communication, Intercultural Communication, Mass Communication,
Image Editing, Media and Society, Communication Law, Ethics and Communication, Mediation and Conflict
Resolution, Marketing Communications, Consumer, Psychology and Research, Advertising and the Media,
Public Relations and Message Management, Sales Communications, Marketing and Sales Message Management
Western International University, Phoenix, Arizona September 2004 – August 2006
Associate of Business
• Cultural Diversity, Management Information, Business Information Processing, International Business,
Supervision and Leadership
Branford Hall Career Institute, BRANFORD, Connecticut January 2001 – January 2002
Software/Network Administration
• Computer, Networking, Software, and Web/Internet technology
Baran Institute of Technology, West Haven, Connecticut January 1996 – January 1997
Certificate in Electronic/Computer Technology
• Analog, Digital, Electronics, and Computers technology
Additional Information
• Skills: Fluent with Microsoft Office Suite (Word, Excel, Access, Powerpoint and etc), Vice Chair of the
Mutual Respect Committee (MRC)
• Certifications: Six Sigma Green Belt, LEAN, Project Management, Workout Facilitation, Change Acceleration
Process (CAP), Comptia Net+ (Comptia), Certified Food Safety Manager (National Registry of Food Safety
Professionals), Health License (City of New Haven Health department), Vendor License (City of New Haven
Permit and License Center)