Context for input
Parent Snap Poll
Camper Snap Poll
On-site Camper Survey
Parent Survey
Leader Debriefing
For more information contact Joanna at Camp Consulting: 310-451-1876
3. Context for Input Process
Parent Snap Poll
Camper Snap Poll
On-Site Camper Survey
Staff Survey
Parent Survey
Leadership Debriefing
4. STAND-ALONE
to parents before summer
Subject Line
Urgent from Tamarak or A Request from Lucia & Dave
As you know, we’re constantly striving to improve
the Tamarak experience.
Whenever we inquire, parents tell us that
we’re doing a good job … but that doesn’t help us.
Therefore, we are beginning a new survey protocol
and we hope you’ll participate.
5. Thursday of your 1st week at camp, we’ll email a
‘Snap Poll’ with only 3 questions. It will take
less than two minutes
to respond via Survey Monkey.
On Thursday of your child’s final week at camp,
we’ll ask campers a few age-appropriate questions
in a paper survey format.
6. On August 3+4,
we’ll host three parent focus group sessions
with our independent Camp Consultant
from Los Angeles, Joanna Warren Smith.
We’ll send the details in July
and hope that you’ll plan to attend.
We also encouraged Dodger parents
to see the consultant on Monday night.
7. After camp, we’ll send you a parent survey
which will be in keeping with our new approach.
We thank you in advance for your help
and know that you can help us
make Tamarak the best that it can be.
See you soon!
Lucia Dave
8. PARENT SNAP POLLS
PRIORITY EMAIL
Thursday of the 1st week of camp
Subject Line: A Request from Lucia & Dave
We are still working on transportation.
That being said, your camper has been with us
for four days now … please take one minute
to go to this survey monkey link
to answer three short questions.
9. ACTUAL DAY CAMP LANGUAGE …
Have we met your expectations regarding program? Yes No
If No, please explain.
Is there an issue we must address immediately? Yes No
If YES, please explain.
Does your camper wake up excited to go to camp? Yes No
If No, please explain.
Anonymity Optional / negative responses red-flagged
10. Resident Camp Option …
Was opening day organized and efficient? Yes No
If No, please explain.
Did you and your camper feel welcomed and special? Yes No
If NO, please explain.
Is there an issue we must address immediately? Yes No
If YES, please explain.
11. NEW IDEA
CAMPER SNAP POLL
AM of 2nd Full Day @ Camp
Are you comfortable in your group/cabin? Yes No
If No, please explain.
Does everyone help with cabin clean up in the morning? Yes No
If NO, please explain.
12. ON-SITE CAMPER SURVEYS
to be administered on the final Thursday of a child’s summer season
Eagles & Expos / Doves & Dodgers (5 & 6)
I want to come back to camp next year. Yes No
I felt safe at camp. Yes No
I made a friend at camp. Yes No
I learned to do new things at camp. Yes No
I like to swim in the pool. Yes No
My favorite activity at camp was ________
Administrator / Activity List w/graphics
13. Cardinals & Cubs / Blue Jays & Braves (7 & 8)
I want to come back to camp next year. Yes No
I felt safe at camp.
I made a friend at camp.
I learned to do new things at camp.
I was challenged at camp.
I am now a better swimmer.
When I wake up, I can’t wait to get to camp.
My favorite activity at camp was ________
14. Alouettes & Astros (9, 10 & 11)
I want to come back to camp next year. Yes No
I felt safe at camp.
I made friends at camp.
I learned to do new things at camp.
I was challenged at camp.
I am now a better swimmer.
I could go to my counselors with a problem.
Because of camp, I feel more confident.
My favorite activity at camp was ________
My least favorite activity at camp was ________
15. Alouettes & Astros Continued
1. What was your most favorite thing or time at camp this summer?
2. What would make camp even better and more fun?
3. What outings did you participate in?
4. Which outings were the best?
5. Which outings did you NOT enjoy?
Lined back page / Schedule available / Tabulation & Reporting
16. STAFF INPUT
PRIORITY EMAIL/TEXT
Wednesday of the 2nd week of camp
Subject Line: A Request from Lucia & Dave
You’ve been at Tamarak now for almost three weeks
and we need your input.
Please take one minute to go to this survey monkey link
to answer two short questions.
17. What one item can you suggest that will make
the Tamarak experience even better for campers?
How can we help you be more successful
in your position/job?
Anonymity Optional / Need to HYPE the effort
18. REVITALIZED PARENT SURVEY
Would you like your child/ren to return to Tamarak next summer? Yes No
If NO, please explain.
Did your camper(s) improve in swimming skills? Yes No
If NO, please explain.
Please check the Special Events and Activities that you attended.
Family Nights Overnights Outings
Carnival Day Olympic Week Swim-O-Rama
19. PARENT SURVEY
Did you receive ALL the necessary communications to prepare you for camp?
If NO, please explain.
Have you been well-informed throughout the summer about your child’s experience?
If NO, please explain.
Have we been responsive to ALL of your communications during the summer?
If NO, please explain.
Were the staff good role models for your children?
If NO, please explain.
20. PARENT SURVEY
Were ALL of your staff interactions positive?
If NO, please explain.
Did your camper enjoy/love the bus counselor?
If NO, please explain.
Did you visit camp to observe your child at camp?
If YES, what did you observe that we can improve?
Was the Tamarak experience ALL that you expected it to be?
If NO, please explain.
21. QUESTION OPTIONS
Is your child more socially connected after the camp experience?
YES NO
Is your child more confident after the camp experience?
YES NO
Will you actively refer us to other families?
YES NO