1. Retail Banking 135 Riv onia Road Sandown 2196
PO Box 1144 Johannesburg 2000 South Africa
Tel +27 11 294 4444 Fax +27 11 295 1111
www.nedbank.co.za
Directors: Dr RJ Khoza (Chairman) MWT Brown (Chief Executive) DKT Adomakoh** TA Boardman BA Dames GW Dempster (Executive Director) MA Enus-Brey ID Gladman* PB Hanratty***
PM Makwana Dr MA Matooane NP Mnxasana RK Morathi (Chief Financial Officer) JK Netshitenzhe MC Nkuhlu (Chief Operating Officer) JVF Roberts* GT Serobe MI Wyman* (*British)
(**Ghanaian) (***Irish)
Company Secretary: TSB Jali 01.01.2015
Nedbank Limited Reg No 1951/000009/06. Authorised financial services and registered credit provider (NCRCP16).
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27th February 2015
To whom it may Concern
Re: Joan Pournara
I am very impressed with Joan’s enthusiasm,communication skills and professional demeanor and added to this her pleasantand
positiveattitude can make nearly any work seem fun and interesting. This is due to her lovefor best practicebusiness analysisin
which Joan has more than 30 years of experience. Duringthe trainingprogramwhich lasted a year and bit, she c onsistently
demonstrated all of these qualities and more, her quick thinkingability keeps you always on your feet and brings the best ou t of you
as an individual and as a group.
Joan is reliable,dedicated and eternally upbeat. Her ability to calmangry or frustrated stakeholders is amazing.I was so impressed
with her professionalismand expertisein the business analysisenvironment that I her to mentor me. I definitely would encou rage
business analysts to do the same as you would learn a lot from Joan. Joan multitasks effectively and is ableto handlea high-pressure
workload.She consistently meets or surpasses all expectations accurately and thoroughly.
With her relentless motivation and her knowledge of Business Analysis, Joan brings a wealth of knowledge and skills to any
organization. It is for this reason that the Master’s Certificate in Business Analysis Learning Program that is being run in Nedbank
with Colleen Martin is a success. I also want to take this opportunity and reiterate my view that all Business analyst and senior
managers attend this program or at least the intro to this program as this would high light the need for best practice business
analysis. By following the best practice business analysis there would be less re-work and more successful projects, thereby
minimizing losses and increasing profitability.
Best regards
Ismail
Ismail Makra® GWCBA
GWCBA: Master's Certificate in Business Analysis
Business Analyst RDQ & HR MIS | Relationship Banking and Secured
Lending | Retail Finance | Nedbank Limited
Sixth Floor, Block G, 135 Riv onia Road, Sandown, Sandton, 2196, South
Af rica
PO Box 1144, Johannesburg, 2000, South Af rica
t +27 (0)11 295 7103 @ Ismailm@nedbank.co.za Website:
www.nedbank.co.za
SAVE TREES, SAVE PAPER – THINK BEFORE YOU PRINT Nedbank is proud to be Africa’s
first carbon-neutral bank and official conservation partner of the WWF-SA.