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GO GREEN OR GO HOME
Sustainable Solutions for your
Hospitality Business.
What is Sustainable Tourism?
The United Nations World Tourism Organization (UNWTO)
defines sustainable tourism as ā€œtourism that takes full account of
its current and future economic, social and environmental
impacts, addressing the needs of visitors, the industry, the
environment and host communities.ā€
The ā€œWhatā€
(current state of the industry & market)
INDUSTRYIMPACT
Emissions
The average hotel stay results in carbon
emissions of 30 kgs of CO2 - as much as one
expends driving to the grocery store each year.
Consumption
Hotel guests around the world use ļ¬ve-to-ten
times the amount of water than local
inhabitants.
Waste
The top 300 hotel groups in the world alone
dispose of an estimated 5.5 billion amenity
bottles and caps every year.1
THEMARKET
Spending Power
Sustainable travelers spend 51% more, stay
twice as long, and travel with more people than
average travelers.2
Demographics
Millennials, the largest generation, are three
times more likely than any other generation to
seek out the services of companies oļ¬€ering
sustainable tourism.
Engagement
The vast majority of hotel guests are open to make
luxury adjustments in order to stay somewhere
eco-friendly, e.g., 80% are happy with low-ļ¬‚ow
showerheads and 75% with less frequent linen and
toiletry changes.3
THE
OPPORTUNITY
ā€œThe green travel trend continues
to gain momentum with 87% of
global travelers stating that they
want to travel sustainably.
However,
48% indicate they never,
rarely or only sometimes
manage to travel
sustainably,
suggesting that there is still
plenty of room to turn intentions
into action.ā€ - Booking.com
The ā€œWhyā€
(...should the industry be more eco-conscious)
THE BENEFITS OF
SUSTAINABILITY
PROGRAMS
1 Long-term Monetary Savings
2 Increasing Market Demands
3 Greater Brand Value & Customer Loyalty
4 Employee Appeal & Retention
5 Expanding Environmental Regulations
6 Those Pesky Ethical Responsibilities
01
ā€œCompanies with proactive environmental strategies
have a 4% higher ROI, 9% higher sales growth and 17%
higher operating income growth than companies with
poor environmental track records." 4
-Green Hotels Association
Long-term Monetary Savings
02
Ecotourism has grown by 30% worldwide in recent
years compared to 8% for traditional tourism.5
Increasing Market Demand
03
58% of CondƩ Nast Traveler readers surveyed said
they choose a hotel based on whether the hotel gives
back to local people and the planet.6
Competitive Advantage
04
55% of the U.S. workforce would choose to work for a
socially responsible company, even if they made less
moneyā€”that number jumps to 76% for Millennials.7
Employee Appeal & Retention
05
Research commissioned by the International Tourism
Partnership highlights that the hotel industry must
reduce its carbon emissions by 66% by 2030 and 90%
by 2050 to stay within the 2ĖšC threshold agreed at
COP21 Paris Agreement.8
Expanding
Environmental Regulations
06
Tourism is responsible for about 8% of global emissions.
The accommodation sector accounts for approximately
20% of emissions from tourism.9
Those Pesky Ethical
Responsibilities
The ā€œWhereā€
(...to find cost and environmental savings in your business)
THE AREAS OF
FOCUS IN
SUSTAINABILITY
PROGRAMS
1 Administration
2 Infrastructure
3 Procurement
4 Connection
AREASOFFOCUS
Administration
ā€¢ CSR Team & Policies
ā€¢ Impact Benchmarking
ā€¢ Environmental Certiļ¬cations
ā€¢ Carbon Oļ¬€setting Strategy
āž” Establishing a clear vision, an expert team,
and a deļ¬ned budget & timeline is the key to
success.
āž” Rigorous maintenance, benchmarking, and
reporting are vital to continued progress.
GET ORGANIZEDā€¦
Build your team and your to-do list
(8 of 8 Administration tasks shown below)
AREASOFFOCUS
Infrastructure
ā€¢ Renewable Energy Sources
ā€¢ Water Preservation & Potable Solutions
ā€¢ Waste Management
ā€¢ Building, Grounds, & Interior Materials
āž” Think about the end goal being a 100%
circular environment, aiming to minimize
waste and making the most of resources.
āž” Water, waste, and energy projects are the
majority of a hotelā€™s costs and the largest
opportunity for savings.
Refine Infrastructure tasks with your engineering,
architecture, and consulting teams.
(11 of 35 examples shown below)
ā€¢ Furniture, Furnishings & Equipment (FFE)
ā€¢ Guest Room Consumables
ā€¢ Local, Organic Food Sourcing
ā€¢ Retail Goods
AREASOFFOCUS
Procurement āž” For every purchase ask:
Is this sustainably made?
Is it ethically made?
Is it eco-labeled?
Is it in no or low-impact
packaging?
Can we source locally?
Can it be reused?
Are we avoiding plastic?
Can we consolidate suppliers?
Is this the best option?
Do we need it?
Refine Procurement tasks with your purchasing, design and
consulting teams.
(11 of 34 examples shown below)
AREASOFFOCUS
Connection
ā€¢ Guest Engagement & Marketing
ā€¢ Staļ¬€ Training & Programs
ā€¢ Community Outreach
ā€¢ Synergistic Partnerships
āž” Your guests and staļ¬€ want to feel
apart of the solution, to feel good
about the choice they made with
their money and time.
āž” Partner with businesses, aļ¬ƒliates,
and charities that are relevant to
your brand, your location, & your
community.
Engage with your customers, your staff, and the
community.
(12 of 12 examples shown below)
The ā€œHowā€
(...to download your free copy of the Eco Checklist)
www.upcycledconsulting.com
hello@upcycledconsulting.com
Upcycled Consulting delivers business
strategies to eco-conscious companies
looking to increase their sustainability,
impact and proļ¬ts.
Sign up with your email to download
your free Eco Checklist (with over 70
examples!) to create a more
sustainable hospitality business.
THANK YOU!!
1 Roadmap
ā€¢ Company Assessment
ā€¢ Green Team Architect
ā€¢ Checklist creation & Project Manager
ā€¢ Certiļ¬cation Liaison
2 Design
ā€¢ Identify Eco-Friendly Building and FF&E Opportunities
ā€¢ Source Consumables & Commodities
ā€¢ Retail Product, Pricing, & Visual Merchandising
3 People
ā€¢ Guest & Staļ¬€ Engagement Strategy
ā€¢ Digital Marketing Content
ā€¢ Community Partnerships
CONSULTING
SERVICES
Every eco-conscious choice made is another
impression on your guests; an invitation to the
world to leave the planet a little better.
1. Packaging alone can account for 40% of a hotelā€™s waste-stream. It has been estimated that 75% of hotels'
environmental impacts can be directly related to excessive consumption.
2. Mandala Research
3. Greenkey.global.com
4. Most energy and water saving projects have an ROI of 25% to 50%:
ā—‹ Solar Panels save ~45% in energy costs
ā—‹ LED bulbs & timers/sensors cut expenses by 75%
ā—‹ High-eļ¬ƒciency appliances reduces water usage by 30-50%
ā—‹ In-room energy management systems save 28% in consumption
5. Ukessay.com
6. ā€œGreen hotel certiļ¬cation was pointed out as the most inļ¬‚uential attribute on hotel room preferences, according to a
study carried out amongst 571 travelers.ā€ -Millar & Baloglu
7. Shelton Group; According to a study from UCLA, companies with green standards see a 16% rise in employee
productivity.
8. As the public becomes more sensitive to the Earthā€™s environment, policymakers are passing new laws and regulations
designed to limit pollution every year. Subsequently, there is an increase of government incentives including tax &
insurance breaks, grants, & expedited permitting.
9. WTO, BrinkNews
Appendix

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Go Green or Go Home

  • 1. GO GREEN OR GO HOME Sustainable Solutions for your Hospitality Business.
  • 2. What is Sustainable Tourism? The United Nations World Tourism Organization (UNWTO) defines sustainable tourism as ā€œtourism that takes full account of its current and future economic, social and environmental impacts, addressing the needs of visitors, the industry, the environment and host communities.ā€
  • 3. The ā€œWhatā€ (current state of the industry & market)
  • 4. INDUSTRYIMPACT Emissions The average hotel stay results in carbon emissions of 30 kgs of CO2 - as much as one expends driving to the grocery store each year. Consumption Hotel guests around the world use ļ¬ve-to-ten times the amount of water than local inhabitants. Waste The top 300 hotel groups in the world alone dispose of an estimated 5.5 billion amenity bottles and caps every year.1
  • 5. THEMARKET Spending Power Sustainable travelers spend 51% more, stay twice as long, and travel with more people than average travelers.2 Demographics Millennials, the largest generation, are three times more likely than any other generation to seek out the services of companies oļ¬€ering sustainable tourism. Engagement The vast majority of hotel guests are open to make luxury adjustments in order to stay somewhere eco-friendly, e.g., 80% are happy with low-ļ¬‚ow showerheads and 75% with less frequent linen and toiletry changes.3
  • 6. THE OPPORTUNITY ā€œThe green travel trend continues to gain momentum with 87% of global travelers stating that they want to travel sustainably. However, 48% indicate they never, rarely or only sometimes manage to travel sustainably, suggesting that there is still plenty of room to turn intentions into action.ā€ - Booking.com
  • 7. The ā€œWhyā€ (...should the industry be more eco-conscious)
  • 8. THE BENEFITS OF SUSTAINABILITY PROGRAMS 1 Long-term Monetary Savings 2 Increasing Market Demands 3 Greater Brand Value & Customer Loyalty 4 Employee Appeal & Retention 5 Expanding Environmental Regulations 6 Those Pesky Ethical Responsibilities
  • 9. 01 ā€œCompanies with proactive environmental strategies have a 4% higher ROI, 9% higher sales growth and 17% higher operating income growth than companies with poor environmental track records." 4 -Green Hotels Association Long-term Monetary Savings 02 Ecotourism has grown by 30% worldwide in recent years compared to 8% for traditional tourism.5 Increasing Market Demand
  • 10. 03 58% of CondĆ© Nast Traveler readers surveyed said they choose a hotel based on whether the hotel gives back to local people and the planet.6 Competitive Advantage 04 55% of the U.S. workforce would choose to work for a socially responsible company, even if they made less moneyā€”that number jumps to 76% for Millennials.7 Employee Appeal & Retention
  • 11. 05 Research commissioned by the International Tourism Partnership highlights that the hotel industry must reduce its carbon emissions by 66% by 2030 and 90% by 2050 to stay within the 2ĖšC threshold agreed at COP21 Paris Agreement.8 Expanding Environmental Regulations 06 Tourism is responsible for about 8% of global emissions. The accommodation sector accounts for approximately 20% of emissions from tourism.9 Those Pesky Ethical Responsibilities
  • 12. The ā€œWhereā€ (...to find cost and environmental savings in your business)
  • 13. THE AREAS OF FOCUS IN SUSTAINABILITY PROGRAMS 1 Administration 2 Infrastructure 3 Procurement 4 Connection
  • 14. AREASOFFOCUS Administration ā€¢ CSR Team & Policies ā€¢ Impact Benchmarking ā€¢ Environmental Certiļ¬cations ā€¢ Carbon Oļ¬€setting Strategy āž” Establishing a clear vision, an expert team, and a deļ¬ned budget & timeline is the key to success. āž” Rigorous maintenance, benchmarking, and reporting are vital to continued progress.
  • 15. GET ORGANIZEDā€¦ Build your team and your to-do list (8 of 8 Administration tasks shown below)
  • 16. AREASOFFOCUS Infrastructure ā€¢ Renewable Energy Sources ā€¢ Water Preservation & Potable Solutions ā€¢ Waste Management ā€¢ Building, Grounds, & Interior Materials āž” Think about the end goal being a 100% circular environment, aiming to minimize waste and making the most of resources. āž” Water, waste, and energy projects are the majority of a hotelā€™s costs and the largest opportunity for savings.
  • 17. Refine Infrastructure tasks with your engineering, architecture, and consulting teams. (11 of 35 examples shown below)
  • 18. ā€¢ Furniture, Furnishings & Equipment (FFE) ā€¢ Guest Room Consumables ā€¢ Local, Organic Food Sourcing ā€¢ Retail Goods AREASOFFOCUS Procurement āž” For every purchase ask: Is this sustainably made? Is it ethically made? Is it eco-labeled? Is it in no or low-impact packaging? Can we source locally? Can it be reused? Are we avoiding plastic? Can we consolidate suppliers? Is this the best option? Do we need it?
  • 19. Refine Procurement tasks with your purchasing, design and consulting teams. (11 of 34 examples shown below)
  • 20. AREASOFFOCUS Connection ā€¢ Guest Engagement & Marketing ā€¢ Staļ¬€ Training & Programs ā€¢ Community Outreach ā€¢ Synergistic Partnerships āž” Your guests and staļ¬€ want to feel apart of the solution, to feel good about the choice they made with their money and time. āž” Partner with businesses, aļ¬ƒliates, and charities that are relevant to your brand, your location, & your community.
  • 21. Engage with your customers, your staff, and the community. (12 of 12 examples shown below)
  • 22. The ā€œHowā€ (...to download your free copy of the Eco Checklist)
  • 23. www.upcycledconsulting.com hello@upcycledconsulting.com Upcycled Consulting delivers business strategies to eco-conscious companies looking to increase their sustainability, impact and proļ¬ts. Sign up with your email to download your free Eco Checklist (with over 70 examples!) to create a more sustainable hospitality business. THANK YOU!!
  • 24. 1 Roadmap ā€¢ Company Assessment ā€¢ Green Team Architect ā€¢ Checklist creation & Project Manager ā€¢ Certiļ¬cation Liaison 2 Design ā€¢ Identify Eco-Friendly Building and FF&E Opportunities ā€¢ Source Consumables & Commodities ā€¢ Retail Product, Pricing, & Visual Merchandising 3 People ā€¢ Guest & Staļ¬€ Engagement Strategy ā€¢ Digital Marketing Content ā€¢ Community Partnerships CONSULTING SERVICES
  • 25. Every eco-conscious choice made is another impression on your guests; an invitation to the world to leave the planet a little better.
  • 26. 1. Packaging alone can account for 40% of a hotelā€™s waste-stream. It has been estimated that 75% of hotels' environmental impacts can be directly related to excessive consumption. 2. Mandala Research 3. Greenkey.global.com 4. Most energy and water saving projects have an ROI of 25% to 50%: ā—‹ Solar Panels save ~45% in energy costs ā—‹ LED bulbs & timers/sensors cut expenses by 75% ā—‹ High-eļ¬ƒciency appliances reduces water usage by 30-50% ā—‹ In-room energy management systems save 28% in consumption 5. Ukessay.com 6. ā€œGreen hotel certiļ¬cation was pointed out as the most inļ¬‚uential attribute on hotel room preferences, according to a study carried out amongst 571 travelers.ā€ -Millar & Baloglu 7. Shelton Group; According to a study from UCLA, companies with green standards see a 16% rise in employee productivity. 8. As the public becomes more sensitive to the Earthā€™s environment, policymakers are passing new laws and regulations designed to limit pollution every year. Subsequently, there is an increase of government incentives including tax & insurance breaks, grants, & expedited permitting. 9. WTO, BrinkNews Appendix