Mc lecture 27


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Mc lecture 27

  1. 1. Professional Email Marie-Claude (MC) ALES 204 November 18th 2011
  2. 2. Today’s class• Being professional• Writing professional emails
  3. 3. Professionalism“the conduct, aims, or qualities that characterize or mark a profession or a professional person.” ( )
  4. 4. by Gemellus Tertius;
  5. 5. Professionalism;
  6. 6. Professionalism & Culture
  7. 7. Professionalism;
  8. 8. Professionalism Attitude Work Ethic Polite Complete Polished ConciseRespectful PolishedCourteous Respectful Poise Pride
  9. 9. Professionalism and CulturePolite form of “you” = VousWriting is formalWriting is indirect
  10. 10. Professionalism and CultureJe vous prie daccepter, Madame, Monsieur, mes salutationsles plus cordiales.Translation: I beg you to accept Miss, Mrs, my most cordialsalutations.
  11. 11. Professionalism and CultureVeuillez agréer, Monsieur, mes salutation les plus distinguées.Translation: Mrs, please accept my most distinguished salutation.Veuillez croire, Madame, Monsieur à lexpression de mes sentimentsdistingués.Translation: Miss, please believe in the expressionof my distinguished feelings.
  12. 12. Professional Email1. Email address 5. Email’s content2. Email’s subject 6. Your signature3. Email’s attachments4. Addressing the recipient
  13. 13. 1. Your email address• Personal vs. Professional•Representative of my interests/job
  14. 14. Examples• Use your name/initials
  15. 15.
  16. 16.
  17. 17. 2. SubjectAlways fill in the subject line Don’t: “Important” “Deadline” Do: “ ALES 204 syllabus updates” “My application for TA position”
  18. 18. 3. AttachmentsAttachments? No No!Enquire the recipient firstScan for viruses
  19. 19. 4. Addressing the recipient• Use his/her name• Don’t send to generalperson
  20. 20. Examples 1The Queen of EnglandDon’t: “Hey Liz!” “Yo!”Do: “Your majesty”
  21. 21. Example 2Your professor:“Dear Professor Laccetti,”“Dear Dr. Laccetti ,”
  22. 22. Examples 3Your TA:“Your majesty,”
  23. 23. 5. ContentValuable time of your recipientBe: Short Precise ConciseMain point in the openingsentence
  24. 24. Example 1
  25. 25. Example 2[No salutation]i have two pieces of bad news:1. i wont be here friday. i have to go home this weekend for myschools homecoming. sorry!! im leaving Thursday afternoon.2. how tragic would it be if i couldnt go to the thing on march 1st? :/i totally forgot about this b/c i dont have it written down in myplanner, but im supposed to be going camping that weekend. if youneed me to stay thats totally fine. and i still might stay anyway.i am so sorry. i hope this email didnt depress you too much... :) havea wonderful night
  26. 26. 6. Closing lineClosing line “Sincerely” “With regards”Email signature (short) Your name Your website (if you have any) Don’t need detailed information
  27. 27. Example 1
  28. 28. Example 2
  29. 29. Email LanguageGrammar Edit Spell checkNo emoicon ;)No short forms LOL PLZ
  30. 30. Email: toneAsk a second opinionAvoid sarcasmBe polite in all time!
  31. 31. Take home message Be professional!
  32. 32. Dear ALES 204 students,I beg you to accept, my most cordial salutations ;)