2. Company Summary
• Formed LLC in June 2014 - Principal Partners
Timothy D. Higgins
William H. Higgins Jr.
• Corporate Headquarters
9829 Whithorn Dr. Suite A Houston, Texas 77095
• Operate Anywhere Within the Continental US & Internationally
Mechanics
Electronic Technicians
Equipment Operators/Drivers
Field Supervisors
• Corporate & Field Operations
Executive Management & Office Support
Operations Managers Electronic Technician & Mechanic Services
Field ManagersElectronic Technician & Mechanic Services
Electronic Technicians
Mechanics
Equipment Operators/Drivers
Field Supervisors
Training Manager
Global Electronic Technician Manager/Training
3. Geographical Coverage Areas
Corporate Headquarters
Houston, Texas
Odessa, TX
Farmington, NM
Hobbs, NM
Brighton, CO
Rocksprings, WY
Clarksburg, WV
Mill Hall, PA
Bakersfield, CA
San Antonio, TX
Electronic Technician &
Training Dubai, UAE
Dickinson, ND
Artesia, NM
Hennessey, OK
Electronic Technician
Angola
4. Service-Lines
Electronic Technician Services
Field Technician Services Shop Technician Services
Stimulation Vessel Technician Drill-Ship Technician Services
International Technician Services
(Available in any country allowed by US)
Mechanic Services
Field Mechanic Services Shop Mechanic Services
Stimulation Vessel Mechanic Drill-Ship Mechanic
International Mechanic Services
(Available in any country allowed by US)
Electronic Technician Training & Commissioning Services
Region Facility Training District Facility Training
International Training Services
(Available in any country allowed by US)
Equipment Operators/Drivers Services
Senior Equipment Operators/Drivers
Hydraulic Fracturing Pumping Equipment Blenders
Sand Conveyers DOT Certifications
Gel Transports Current CDL’s
Safe Land - PEC
5. Electronic Technician Services
• Perform diagnostics and repairs on all pumping service equipment
• Perform diagnostics and repairs on oil field production equipment including all PLC
installations and maintenance on field automation systems
• Equipped with all field certifications to perform anywhere within the continental US
and internationally
• Perform “Preventative Maintenance” on equipment in any shop or field
environments
• Flexibility to move from area to area with little notice
• Operate with their own tools
6. Mechanic Services
• Perform maintenance on all pumping service equipment in the field or shop
facilities
• Perform “Preventative Maintenance” on equipment in any shop or field
environments
• Perform maintenance on all oil field production equipment including gas
compression and automation systems
• Certifications include CAT ET, Cummins IN-SITE, Mack VCAD and Allison
Transmission Programs and all required field certifications
• Work with their own tools required to perform all maintenance including pre-
loaded computer diagnostic software
• Set up to perform pump packing tasks including plunger changes in the shop or
field environments
• Experience levels with a combined 100 years
7. E-Tech Training and Commissioning
Services
• Instruction for troubleshooting and repairs on all cementing, blending, pumping, and sand
delivery equipment instrumentation
• Instruction for “preventative maintenance” on instrumentation equipment
• Installation, commissioning and training on all types of electronic software including all types
of PLC systems
• Installation, commissioning and training on all types of offshore vessel system software
• Individual training for service and production companies on all mechanical and
instrumentation software utilized
• Training for various electronic measurement components
• Isoplex
• Microplex
• Micro Motion Flow Devices
• Level Probe Devices
• Performcontract“Non-Bias” audits on all instrumentation equipment
8. Equipment Operation/Driver Services
• CDL Certifieddriver/operators
• ExperiencedSenior Equipment Operators
• ExperiencedField Supervision
• Current with all certifications including, H2S, Driver Safety Training, DOT Certification,
Safe Land - PEC
• Will send employeeto any third-party training necessary for job at hand
• Available anywhere within the lower 48
10. Cost of Quality (COQ)
I want my
money
back!
PreventionAppraisal
Internal
Failure
External
Failure
$
Total Quality Cost
11. Examples of External Failure Costs
• Product Recall • Lawsuits
• Handling Complaints • Reports
• Products Returned → Sales and Service
• Analysis of Returns → Returns and Allowances
• Evaluation of Field Stock → Failure Costs Analysis
• Late Payments and Bad Debts
• Customer Service Caused by Errors
• Audits
“LOST FUTURE SALES DOLLARS DUE TO CUSTOMER
DISSATIFICATION !!”
12. • Supplier Certification
• Employee Surveys
• Security Checks
• Safety Checks
• Reviews:
Operating Expenditures
Product Costs
Financial Reports
Capital Expenditures
• Test
• Inspection
• Process Controls
• Train QA Personnel
• Product Audits
• Quality Systems Audits
• Customer Satisfaction
• Surveys and Audits
• Prototype Inspection
• Accumulating Cost Data
Examples of Appraisal Expense
13. Examples of Internal Failure Costs
• Supplier Problems
– Scrap and rework
– Late deliveries
– Excess inventory
• Equipment Downtime
• Accidents, Injuries
• Absenteeism
• Unused Reports
• Missed Schedule Cost
• Lost Sales (any cause)
• Substandard Product
• Scrap or Rework
• Re-inspection
• Redesign/Engineering Change
• Process Modifications
• Payroll Errors
• All Expediting Costs
• Off-Spec/Waiver
• Abandoned Programs
14. • Quality Planning
• Training and Education
• Process Definition
• Customer Surveys
• Preproduction Reviews
• Technical Manuals
• Detailed Product Engineering
• Early Approval of Product
• Specifications
• Purchase Cost Targets
• Process Capability
• Studies
• Preventive Maintenance
• Supplier Qualification
• Job Descriptions
• Housekeeping
• Zero-Defect Program
• Contract Services
Examples of Prevention Expense
15. • All activities and processes that do not meet agreed performance
and/or expected outcomes
• Costs that would disappear if every task were always performed
without deficiency
“Cost Of Poor Quality” Definition
16. (4-5% of Total Sales)
When Quality Costs Are Initially Determined, The Categories
Included Are The Visible Ones As Depicted In The Iceberg Below.
Waste
Testing Costs
Rework
Customer Returns
Inspection Costs
Rejects
Recalls
17. As An Organization Gains A Broader Definition Of Poor Quality,
The Hidden Portion Of The Iceberg Becomes Apparent.
Late Paperwork
High Costs
Pricing or Billing Errors
Excessive Field Services Expenses Incorrectly Completed
Sales Order
Lack of Follow-up
Excessive Employee Turnover
Planning Delays
Excess Inventory
Excessive System CostsOverdue Receivables
Complaint Handling
Unused Capacity
Time with Dissatisfied Customer
Excessive Overtime
Waste
Testing Costs
Rework
Customer Returns
Inspection Costs
Rejects
Recalls
Development Cost of Failed Product Hidden COPQ: The
costs incurred to
deal with these
chronic problems
Premium Freight Costs
Customer Allowances
Real COPQ ranges
from 15-25%
of Total Sales
(4-5% of Sales)
19. HH Technical Services Experience
Electronic Technicians Equipment Operators/Drivers Mechanics
Master Electronic Technicians Senior Equipment Operators Master Mechanics
9 - 10 Years Experience 15-30 Years Experience 10 + Years Experience
Electronic Technicians III Field Supervisors Mechanic III
5 - 8 Years Experience 20-35 Years Experience 5-9 Years Experience
Global ET Manager/Training Field Manager
30 Years Experience 25 Years
Experience
Training Manager Operations Manager
35 Years Experience 20 Years
Experience
Field Manager
10 + Years Experience
Operations Manager
10 Years Experience
“INCREASE IN SALES DOLLARS DUE TO CUSTOMER SATIFICATION !!”
20. Key Advantages
Contracted Services
• Pay wages, health benefits, worker compensation,
liability insurance and bonuses
• Pay all payroll taxes
• Supply vehicles and insurance
• Complete any training needs
• Supply all required certifications, passports and
visas
• Supply all tools required for tasks
• Keeps all business records on file
Company Supplied Employees
• Company pays wages, health benefits, retirement
benefits, worker compensation, liability insurance
and bonuses
• Company supplies vehicles and insurance
• Company pays 15.3% payroll taxes including OT
• Company pays all training costs
• Company pays severance pay at employee
termination
21. Benefits
Labor Cost Saving To Company
• Allows businesses freedom to utilize services at will
• No overtime payments to employees
• Contractor charges single hourly rate
• Estimated employer costs for employee compensation averages
$29.71/hr.
• Estimated employer costs for employee overtime averages
$44.57/hr.
• Wages account for 69.6%
• Benefits account for 30.4%
• $2.62/hr. Life, Health and Disability Insurance
• $2.30/hr. Social Security, Medicare, Unemployment and Workers
Compensation
• $2.06/hr. Paid Leave, Vacation, Holiday Pay, Sick Days, and Personal
Leave
• $.73/hr. Supplemental Pay
Third-Party Contractor Expenses
• Higher hourly wage usually between $28-
$35/hr.
• Pays overtime wages usually between $42-
$53/hr.
• Contractor charges one single hourly wage
• Contractor pays and supplies the following
• Payroll Taxes, Unemployment Insurance, Workers
Compensation
• Disability, Health Insurance
• Vehicles & Labiality Insurance
• Tools
• Housing
• Meals
• 15.3% For Payroll Taxes including OT
• State and Local Taxes
22. Overview
• Labor Cost Saving
•One Hourly Rate Charge (No Overtime Charges)
• $0 Training Charges
• $0 Vacation Time
• Reduced Liability
• Contractor charges one hourly fee
• Contractor hires only experienced personnel
• Contractor pays all insurance and taxes
• Contractor pays all overtime charges
• Contractor supplies tools, uniforms, vehicles
• REDUCED JOB QUALITY ISSUESRESULTSIN INCREASED $$$$$
• Flexibility in Hiring and Firing
• $0 in severance packages
• Free to hire contract during employee hiring
freeze
• 24 Hour Service for any area you are involved