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Assessing the Truth and Validity in Your
Marketing & Sales 2012 Forecast




                Copyright The QMP Group, Inc.            Institute of Management Accountants
          Questions? Call Jerry Vieira at 503-318-2696                       September 2011
The Marketing & Sales Forecast
                                           Marketing
                                           Initiatives             New
        Market                                                    Markets
       Momentum




      New                                     Sales
                                             Forecast                     Share Gains
    Customers




        New                                                     Marketing
      Products                                                  Expenses

                                       Pricing

                       Copyright The QMP Group, Inc.            Institute of Management Accountants
                 Questions? Call Jerry Vieira at 503-318-2696                       September 2011
What We’ll Cover

                   Corporate Trend Forecasting

                   Tops Down vs. Bottoms Up Forecasting

                   Predicting New Product Success

                   Assessing the Marketing Strategy

                   Summary




                 Copyright The QMP Group, Inc.            Institute of Management Accountants
           Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Corp Trend: Validating Continued Success


                                       Adding capacity to overheated market
                                        demand


                                       Exploiting a competitive advantage


                                       Offering a whole new economic value
                                        proposition



          What evidence exists that things may change ??

                   Copyright The QMP Group, Inc.            Institute of Management Accountants
             Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Corp Trend: Validating Continued Struggles


                                  The market is dead

                                  The value proposition is invalid

                                  The competitive position is weak

                                  The ability to communicate is weak

                                  The delivery function is failing




                  Copyright The QMP Group, Inc.            Institute of Management Accountants
            Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Top Down vs. Bottom Up Forecasting




                 Copyright The QMP Group, Inc.            Institute of Management Accountants
           Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Tops Down Sales Forecasting Techniques


                  The boss said
  Validity




                  Industry trends
  Increasing




                  Delphi

                  ForecastPRO®

                             Copyright The QMP Group, Inc.            Institute of Management Accountants
                       Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Bottoms Up Forecasting: one popular approach




                       Copyright The QMP Group, Inc.            Institute of Management Accountants
                 Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Bottoms Up Sales Forecasting: The Sum of the
Sales Account Portfolios

    Account Portfolio

    Bottoms up by account

    80:20 rule

    Customer inquiry

    Socket penetration modeling




                         Copyright The QMP Group, Inc.            Institute of Management Accountants
                   Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Sources of Growth


    Market Momentum

    Pricing (+ / - )

    New Products

    Share Gains

    New Markets

    New Accounts


                       Copyright The QMP Group, Inc.            Institute of Management Accountants
                 Questions? Call Jerry Vieira at 503-318-2696                       September 2011
The Individual Account Forecast

     Factor           2009                2010                2011     % Change            2012

      Base            $2,458,740      $3,456,789          $2,878,705                   $2,878,705

  Momentum                                                              (10%)           (287,870)

  Pricing (+ / -)                                                       2.0 %             57,570

             Base                                                        (8%)          $2,648,405

 New Product(s)                                                         2.8 %             75,000

  Share Gain                                                            10.0 %           288,935

  New Markets                                                             0                  0

 New Customers                                                            0                  0

              Total                                                     4.6 %          $3,012,341



                              Copyright The QMP Group, Inc.              Institute of Management Accountants
                        Questions? Call Jerry Vieira at 503-318-2696                         September 2011
Total Sales Forecast: The Sum of Accounts

     Factor            2009                2010                2011      % Change            2012

      Base            $24,587,400     $34,567,890          $28,787,059                   $28,787,059

  Momentum                                                                (10%)          (2,878,700)

  Pricing (+ / -)                                                         2.0 %            575,700

             Base                                                          (8%)          $26,484,059

 New Product(s)                                                           2.8 %            750,000

  Share Gain                                                              5.0 %           1,439,352

  New Markets                                                             3.5 %           1,000,000

 New Customers                                                             1.5%            450,000

              Total                                                       4.6 %          $30,123,411



                               Copyright The QMP Group, Inc.               Institute of Management Accountants
                         Questions? Call Jerry Vieira at 503-318-2696                          September 2011
Assessing Market Momentum: The Sources

     Economic

         Macro-economic factors

         Micro-economic (industry)
                                                               “It’s more important to
                                                            understand what’s going on
         Corporate economic                                in your customer’s markets
                                                                  than in your own.”
     Regulatory

     Demographic

                   Does your sales team know how to ask?

                           Copyright The QMP Group, Inc.               Institute of Management Accountants
                     Questions? Call Jerry Vieira at 503-318-2696                          September 2011
Factors Affecting the Adoption of a New Product


       The number of new sockets

       The economic value of the offering to the customer

       The extent of the intra-market network

       The degree of competitive turmoil

       The difficulty / ease of trying it and changing

       The channel enabling capability


                        Copyright The QMP Group, Inc.            Institute of Management Accountants
                  Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Assessing New Product Sales Projections

 Installed
   Base                                                                                         Installed Base
   Units
(log scale)   Socket Growth



                                                                                                    Annual
                                                                                                   Unit Sales




                                                                                   Re-Packaging &
                                                                                   Fragmentation

                                        Rejuvenated growth @ HIGHER prices
                                                and HIGHER margin




                                                                                          Time
                                    Copyright The QMP Group, Inc.            Institute of Management Accountants
                              Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Does the Product Deliver Strong Economic Benefit?
 Benefit Contributor                                       Savings calculation / yr                                                Bottom Line $


   Increased Wins         # Sales people         Avg 1 yr ordr $          Typical PBT            # wins / sales person / yr        Total $ earned
                                10               $180,000.00                   7%                              2               $         252,000.00


   Price premiums          Annual Sales         Price premium                   % orders with premium potential                    Total $ earned
                          $25,000,000.00              10%                                     10%                              $         250,000.00


 Accelerated Growth        Annual Sales           Typical PBT                         Accelerate growth rate                       Total $ earned
                          $25,000,000.00              10%                                      5%                              $         125,000.00


Reduced Mktg Expense     Marketing Budget      Reduced need: mailers, trade shows, advertising, MARCOM, brochures                  Total $ saved
                          $1,500,000.00                                          25%                                           $         375,000.00


 Travel Optimization      # Sales people        Avg cost of a trip    Useless trips avoided thru focus / sales person / year       Total $ saved
                                10                 $1,000.00                                    2                              $           20,000.00


                                                                               Estimate Annual Earnings Impact                 $        1,022,000.00


                    Bottom Line Impact Total = Increased Earnings x 5 Years = $5,110,000

                                           Copyright The QMP Group, Inc.                                   Institute of Management Accountants
                                     Questions? Call Jerry Vieira at 503-318-2696                                              September 2011
Assessing Market Share Gain Expectations


   Number of competitors

   Occupied vs non-occupied (no
    pun intended)

   Current pain vs. pain of change

   Economic benefit of change




                         Copyright The QMP Group, Inc.            Institute of Management Accountants
                   Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Assessing the Viability of a Market Strategy
       Strategy                                                        Target

      Frontal                                                      New Product

      Fragment                                                     New Customer

      Flank                                                        New Market

      Defend                                                       Current Market share

      Depart                                                       Current Customer

      Develop                                                      Current Product


                        Copyright The QMP Group, Inc.                  Institute of Management Accountants
                  Questions? Call Jerry Vieira at 503-318-2696                             September 2011
Market Strategy Alignment Check




                                                                                                              (log scale)


                                                                                                               Installed
            Target    Offering        Differentiation




                                                                                                                 Units
                                                                                                                 Base
Strategy                                                      Price        Channel
           Accounts    Profile          Promotion

                                                                                                    Innovators


                                                                                                   Early Adopters




                                                                                                   Early Majority




                                                          Strategic                                Late Majority
                                                        Misalignments




                                                                                                                                   Installed Base
                                                                                                                    Annual Sales
                                                                                                      Laggards



                                                                                     Time
                                       Copyright The QMP Group, Inc.                        Institute of Management Accountants
                                 Questions? Call Jerry Vieira at 503-318-2696                                   September 2011
Assessing the Home-Run “Big-Deal” Opportunity



   Compelling Need

   Match

   Economic Value Proposition

   Competitive Advantage

   Champion

   Leverage



                        Copyright The QMP Group, Inc.            Institute of Management Accountants
                  Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Assessing Marketing Expense Effectiveness




 “I know at least half of my
 marketing and advertising
 expenditures are wasted.
 The problem is I don’t
 know which half.”




                       Copyright The QMP Group, Inc.            Institute of Management Accountants
                 Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Typical Marketing vis-à-vis Good Marketing

                  Typical Marketing

            Brochures and Print Collateral
                      Websites                                            The Foundation
                       Mailings
                     Social Media                       •   Market Strategy
                       Publicity                        •   Business Development
                Advertising Programs                    •   Sales: Skills & Process Disciplines
                 Branding Programs                      •   Performance Excellence
                Trade Shows / Booths
                    Telemarketing
          Merchandising Materials & Programs
                  Market Research




 Cost                     $$$$$$                                                 $$
Benefit                      $$                                                $$$$$$

                                 Copyright The QMP Group, Inc.                    Institute of Management Accountants
                           Questions? Call Jerry Vieira at 503-318-2696                               September 2011
Discipline Provides the Highest ROI


   Strategic intellect and science

   Focus

   Economic benefits selling

   Customer dialogue

   Sales account portfolio management




                           Copyright The QMP Group, Inc.            Institute of Management Accountants
                     Questions? Call Jerry Vieira at 503-318-2696                       September 2011
Investment Vs. Discipline

 Proposed Marketing or                                                       Alternative
                            Expense Level Required
     Sales Initiative                                                Low-Cost / No-Cost Discipline


                                                            Sales Qualification
          CRM                      Mid to High              Opportunity strategy formulation
                                                            Focus

                                                            Value Pricing
    Price Reductions               Mid to High              Focus
                                                            Selling based on Economic Value Propositions
                                                            Focus
      E-strategies                 Mid to High
                                                            Intra-market network activity

 Tactical marketing (ads,                                   Intra-market network activity
                                       High
tradeshows, mailers, etc)                                   Publicity, promotion, press relations, blogs

                                                            Focus, Focus, Focus
                                                            Selling Relative Perceived Quality
        Branding                       High
                                                            Press, publicity, blogging
                                                            Intra-market network activity


                                  Copyright The QMP Group, Inc.                    Institute of Management Accountants
                            Questions? Call Jerry Vieira at 503-318-2696                               September 2011
Summary
   Preference: bottoms up forecasting by the sum of sales person
    account portfolios

   Forecast Momentum through customer inquiries into their markets

   Preferable Strategies: fragment (segmentation) and flank
    (differentiation)

   Forecasting new product sales: Adoption of Innovation guidelines

   Predicting the close of the “Home Run” deal: 6 Qualification Criteria

   Discipline can pay back more than tactical marketing expenditures


                        Copyright The QMP Group, Inc.            Institute of Management Accountants
                  Questions? Call Jerry Vieira at 503-318-2696                       September 2011
The QMP Group, Inc.
         Here is the presentation you requested. Thank you for your attendance.


     QMP™’s mission is to increase a company’s                               The QMP Marketing & Sales Engine™
   market value by improving its Market Strategy,
creating cost-effective New Business Development
initiatives, improving Sales and Sales Management
      processes and instilling a lasting culture of                           Market                  Market                Initiative
               Performance Excellence.                                       Feedback
                                                                                                      Strategy              Planning




                                                                                                     Performance
                                                                                                      Excellence
                                                                                          Sales
                                                                                                                   Business
                                                                                        Process
                                                                                                                  Development
                                                                                        Discipline


                                                                                                        Sales
                   Jerry Vieira, CMC                                                                   Training




                                    Copyright The QMP Group, Inc.                              Institute of Management Accountants
                              Questions? Call Jerry Vieira at 503-318-2696                                         September 2011

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Assessing the Reality of Your Company Sales Forecast

  • 1. Assessing the Truth and Validity in Your Marketing & Sales 2012 Forecast Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 2. The Marketing & Sales Forecast Marketing Initiatives New Market Markets Momentum New Sales Forecast Share Gains Customers New Marketing Products Expenses Pricing Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 3. What We’ll Cover  Corporate Trend Forecasting  Tops Down vs. Bottoms Up Forecasting  Predicting New Product Success  Assessing the Marketing Strategy  Summary Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 4. Corp Trend: Validating Continued Success  Adding capacity to overheated market demand  Exploiting a competitive advantage  Offering a whole new economic value proposition What evidence exists that things may change ?? Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 5. Corp Trend: Validating Continued Struggles  The market is dead  The value proposition is invalid  The competitive position is weak  The ability to communicate is weak  The delivery function is failing Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 6. Top Down vs. Bottom Up Forecasting Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 7. Tops Down Sales Forecasting Techniques  The boss said Validity  Industry trends Increasing  Delphi  ForecastPRO® Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 8. Bottoms Up Forecasting: one popular approach Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 9. Bottoms Up Sales Forecasting: The Sum of the Sales Account Portfolios  Account Portfolio  Bottoms up by account  80:20 rule  Customer inquiry  Socket penetration modeling Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 10. Sources of Growth  Market Momentum  Pricing (+ / - )  New Products  Share Gains  New Markets  New Accounts Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 11. The Individual Account Forecast Factor 2009 2010 2011 % Change 2012 Base $2,458,740 $3,456,789 $2,878,705 $2,878,705 Momentum (10%) (287,870) Pricing (+ / -) 2.0 % 57,570 Base (8%) $2,648,405 New Product(s) 2.8 % 75,000 Share Gain 10.0 % 288,935 New Markets 0 0 New Customers 0 0 Total 4.6 % $3,012,341 Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 12. Total Sales Forecast: The Sum of Accounts Factor 2009 2010 2011 % Change 2012 Base $24,587,400 $34,567,890 $28,787,059 $28,787,059 Momentum (10%) (2,878,700) Pricing (+ / -) 2.0 % 575,700 Base (8%) $26,484,059 New Product(s) 2.8 % 750,000 Share Gain 5.0 % 1,439,352 New Markets 3.5 % 1,000,000 New Customers 1.5% 450,000 Total 4.6 % $30,123,411 Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 13. Assessing Market Momentum: The Sources  Economic  Macro-economic factors  Micro-economic (industry) “It’s more important to understand what’s going on  Corporate economic in your customer’s markets than in your own.”  Regulatory  Demographic Does your sales team know how to ask? Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 14. Factors Affecting the Adoption of a New Product  The number of new sockets  The economic value of the offering to the customer  The extent of the intra-market network  The degree of competitive turmoil  The difficulty / ease of trying it and changing  The channel enabling capability Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 15. Assessing New Product Sales Projections Installed Base Installed Base Units (log scale) Socket Growth Annual Unit Sales Re-Packaging & Fragmentation Rejuvenated growth @ HIGHER prices and HIGHER margin Time Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 16. Does the Product Deliver Strong Economic Benefit? Benefit Contributor Savings calculation / yr Bottom Line $ Increased Wins # Sales people Avg 1 yr ordr $ Typical PBT # wins / sales person / yr Total $ earned 10 $180,000.00 7% 2 $ 252,000.00 Price premiums Annual Sales Price premium % orders with premium potential Total $ earned $25,000,000.00 10% 10% $ 250,000.00 Accelerated Growth Annual Sales Typical PBT Accelerate growth rate Total $ earned $25,000,000.00 10% 5% $ 125,000.00 Reduced Mktg Expense Marketing Budget Reduced need: mailers, trade shows, advertising, MARCOM, brochures Total $ saved $1,500,000.00 25% $ 375,000.00 Travel Optimization # Sales people Avg cost of a trip Useless trips avoided thru focus / sales person / year Total $ saved 10 $1,000.00 2 $ 20,000.00 Estimate Annual Earnings Impact $ 1,022,000.00 Bottom Line Impact Total = Increased Earnings x 5 Years = $5,110,000 Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 17. Assessing Market Share Gain Expectations  Number of competitors  Occupied vs non-occupied (no pun intended)  Current pain vs. pain of change  Economic benefit of change Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 18. Assessing the Viability of a Market Strategy Strategy Target  Frontal  New Product  Fragment  New Customer  Flank  New Market  Defend  Current Market share  Depart  Current Customer  Develop  Current Product Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 19. Market Strategy Alignment Check (log scale) Installed Target Offering Differentiation Units Base Strategy Price Channel Accounts Profile Promotion Innovators Early Adopters Early Majority Strategic Late Majority Misalignments Installed Base Annual Sales Laggards Time Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 20. Assessing the Home-Run “Big-Deal” Opportunity  Compelling Need  Match  Economic Value Proposition  Competitive Advantage  Champion  Leverage Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 21. Assessing Marketing Expense Effectiveness “I know at least half of my marketing and advertising expenditures are wasted. The problem is I don’t know which half.” Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 22. Typical Marketing vis-à-vis Good Marketing Typical Marketing Brochures and Print Collateral Websites The Foundation Mailings Social Media • Market Strategy Publicity • Business Development Advertising Programs • Sales: Skills & Process Disciplines Branding Programs • Performance Excellence Trade Shows / Booths Telemarketing Merchandising Materials & Programs Market Research Cost $$$$$$ $$ Benefit $$ $$$$$$ Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 23. Discipline Provides the Highest ROI  Strategic intellect and science  Focus  Economic benefits selling  Customer dialogue  Sales account portfolio management Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 24. Investment Vs. Discipline Proposed Marketing or Alternative Expense Level Required Sales Initiative Low-Cost / No-Cost Discipline Sales Qualification CRM Mid to High Opportunity strategy formulation Focus Value Pricing Price Reductions Mid to High Focus Selling based on Economic Value Propositions Focus E-strategies Mid to High Intra-market network activity Tactical marketing (ads, Intra-market network activity High tradeshows, mailers, etc) Publicity, promotion, press relations, blogs Focus, Focus, Focus Selling Relative Perceived Quality Branding High Press, publicity, blogging Intra-market network activity Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 25. Summary  Preference: bottoms up forecasting by the sum of sales person account portfolios  Forecast Momentum through customer inquiries into their markets  Preferable Strategies: fragment (segmentation) and flank (differentiation)  Forecasting new product sales: Adoption of Innovation guidelines  Predicting the close of the “Home Run” deal: 6 Qualification Criteria  Discipline can pay back more than tactical marketing expenditures Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011
  • 26. The QMP Group, Inc. Here is the presentation you requested. Thank you for your attendance. QMP™’s mission is to increase a company’s The QMP Marketing & Sales Engine™ market value by improving its Market Strategy, creating cost-effective New Business Development initiatives, improving Sales and Sales Management processes and instilling a lasting culture of Market Market Initiative Performance Excellence. Feedback Strategy Planning Performance Excellence Sales Business Process Development Discipline Sales Jerry Vieira, CMC Training Copyright The QMP Group, Inc. Institute of Management Accountants Questions? Call Jerry Vieira at 503-318-2696 September 2011