1. Having a good laugh and working hard are not mutually exclusive;
just ask Chris Ripani, new Speedco President.
Chris is a man who likes a good laugh.“I find humor everywhere
in every situation. If you look around you’ll always find something
funny no matter where you are,”he said. For all the laughing
he does, Chris is a hard worker,“I tend to wok a lot, however,
weekends belong to my family.”
A family man, Chris said,“I truly get all of my energy from my
children. They also take a bunch of my energy. I’m always telling
stories about them. Family is important to me and I find you can
always talk about them.”
He and his wife, Jane, have three kids, Eli (10), Luke (8), and
Ali (5). You’ll find him spending his free moments traveling to
sporting and music events for them. In those few spare moments
between family and work, Chris also tries to contribute his time
and talent at his church or support causes like Second Harvest or
Wounded Warriors when he is able.
When he’s not playing kid chauffer or generous volunteer, Chris
is diligently working and leading, though not as the Spielberg he
once envisioned himself to be. Chris originally went to school to
study film, but he said“I quickly found out I wasn’t as creative
as I thought I was.” He moved on from his Spielberg dreams and
majored in marketing at Columbia College in Chicago instead.
During his college years, he fell
into the tire industry.“I’ve always
loved cars and boats or basically
anything with a motor. I’m not a
mechanic but I love messing with
automotive stuff (or breaking
it) […] I was in school getting a
marketing degree and I decided
to go work at a tire shop as I
thought it would be fun to work
on cars. Instead, they put me
behind the counter selling tires
and I actually did a decent job
with it,”Chris tells.
After he graduated, Chris briefly
managed a tire store, leading to more jobs in the auto and tire
industry with Bauer Built, Inc., CarMax, Falken Tire Corporation, and
Sears Tire Group. Eventually he found his way into commercial tires,
leading him to Bridgestone.
(Continued on Page 8)
November 2015
A Quick Read From Speedco
Meeting the New President, Chris Ripani
(Continued from Page 1)
Chris joined Bridgestone in 2001 and has spent the last 14 years increasing his knowledge, skill sets, and responsibilities. He
began his career at Bridgestone as a Territory Sales Manager for Bridgestone Commercial. Through growth and hard work,
Chris moved up through multiple positions including Channel Marketing Manager, Director of Marketing, Communications,
and Services, and Director of Marketing, Strategic Brands, and Channels. From there he moved into his last role as the
Executive Director of Marketing, Commercial Stores Division.
Professionally, Chris has a passion and a knack for working with people and leading teams. “I love to find the talent in
everyone and extract that. I’m also very creative and enjoy innovating around ideas and bringing those to life,”he said.
To help him on his professional path, Chris has completed leadership and strategy programs at the University of Phoenix,
Vanderbilt University, and Harvard University.
With all of his leadership and strategy knowledge, Chris leaves you with his favorite words of wisdom:“In matters of style,
swim with the current. In matters of principle, stand like a rock.”–Thomas Jefferson
Rules of the Road
Wayne Terwillinger, Region Manager, collaborated with the
training department and attended a recent FAI certification
class as a student side by side with his teammates from
Speedco 331.
Inclusiveness and Collaboration
Pictured: Jeremy Franklin (Left), RM Wayne
Terwillinger (Center), Ronnie Nevins (Right)
15 Years
Robert S Ballew, 334
10 Years
Jason Pittman, 328
Tereyia C Sanders, 303
5 Years
Lake M Crookham, 310
Jordan R Harrison, 323
Kelvin J Jackson, 355
3 Years
Jermaine M Childs, 312
Michael R Fauver, 349
Tina M Finley, 357
Cornall O Jones, 346
Rodney E Kurjian, 313
Ralph J Rivera, 315
Congratulations to these teammates who recently celebrated their three, five, ten,
and fifteen year anniversaries with Speedco.
Stephen Vernon, 306
(June 3 Years)
Kelvin Jackson, 355
(November 5 Years)
Adam Stephens, 352
(October 10 Years)
Managers Chat it up With Dale Earnhardt Jr.
ANNIVERSARIES

2. Speedco 301 - A five star review was
given to Team 301 after a stellar
performance and great service. Thanks
for putting the Boss first. Keep it up
Team 301!
Speedco 303 - Team 303 is impressing
the Boss.“Quick service and friendly
employees,”just what we like to hear! Keep
shining Team 303!
Speedco 308 - Team 308 showed a Boss
that Speedco has great teammates and
great services. Thanks Team 308! Enjoy
the five star review, you’ve earned it!
Speedco 311 - Team 311 was given a
five star review from a very happy Boss.
Congrats Team 311, keep up the fantastic
service!
Speedco 312 - Recently at Speedco 312
GM Leone Shaler and teammate Gerald
Sigmon showed what Speedco is all
about. A reviewer’s car broke down
nearby. Leone and Gerald drove him in
their own car to get parts and helped
him install them and helped him and his
family get back on the road. What great
work from you two! Thanks, Leone and
Gerald!
Speedco 315 - Team 315 impressed a
Boss so much so they had to call in to
put in a good word! Thanks for making
the Boss number one Team 315!
Speedco 316 - Hey Team 316, a Boss
couldn’t stop raving about how clean the
store was and how polite the teammates
are. Great job Team 316!
Speedco 322 - A Boss called in and said
that Team 322“is the best Speedco
location and the techs are always
welcoming, polite, and professional.”Way
to impress Team 322!
Speedco 323 - Team 323 provided a
“fast and friendly”service according to a
customer who will definitely be back! You
are all shining stars Team 323; keep it up!
Speedco 326 - Team 326 was given a
five star review. Congrats Team 326!
Speedco 334 - Paul, Gary, Dominic, and
Team 334 received a raving review from
a Boss who was so grateful for their
expert service and hospitality. She even
said she felt like a princess and would
definitely return! Thanks for showing
our customers the royal treatment Paul,
Gary, Dominic, and Team 334!
Team 334 is proving that we have the best
teammates around! A five star review was
left by a Boss who couldn’t be happier
with the help he received. Thanks for
being awesome Team 334!
Speedco 335 - Mike and Team 335 were
able to discuss a set back with a Boss
and help him change his opinion of
Speedco. He was so pleased that you
reached out. Thank you for making the
Boss number one Mike and Team 335!
Speedco 338 - Hey Team 338, a Boss wrote
a great note about you. He said the service
was top notch and he was in and out in no
time. That’s what we love to hear. Keep up
the great work Team 338!
Speedco 340 - Hey Team 340, a Boss
spoke of how outstanding the service
has been over the last few years. He is a
frequent customer and has been pleased
every time he stops in. Work like this is
what makes Speedco great. Keep rocking
Team 340!
“Very professional and fast, best
experience ever.”That’s what we love
to hear! You are all amazing over there,
Team 340! Keep doing great things.
Speedco 342 - Tammy and Team 342
showed the Boss how great Speedco is!
A boss commented how efficient and
professional everyone was and was very
impressed with the quality of service!
Thanks Tammy and Team 342!
Speedco 345 -“Had an oil change at
your Council Bluffs, IA location and
the service was top notch! Robert and
the crew are very professional and
courteous! Thanks so much!”That is
exactly what we love to hear. Thanks for
providing the Boss with a great service
experience Robert and Team 345.
Speedco 348 - A Boss called to let us
know how happy they were with the
professional and fast service he received
from Team 348. You guys do great work.
Great job Team 348!
Speedco 351 - Team 351 was given a
five star review. Stay amazing Team 351!
Another five star review for Team 351.
What a great job you are doing, keep it up!
Speedco 353 - A Boss let us know of how
helpful and efficient Team 353 was. You all
helped him fix a problem with his tires in
great time and with professional service.
Thanks for being rock stars, Team 353!
Speedco 355 - A boss called in and said,
“This has to be the best Speedco I have
ever stopped at. Excellent service!”You
help make Speedco great and we love
that. Keep up the hard work Team 355!
SPEEDCO SPOTLIGHT
3
SPEEDCO SAFETY UPDATEAre we doing everything in our power to ensure safety at Speedco?
Every accident is preventable. We don't stress safety because we want to or because we have to, we
do it because it should be the number one thing on our minds at work every day. Safety is the critical
key to ensure every teammate and customer makes it out of the shop and to their destination at the
end of each day.
Help us raise safety awareness at Speedco. Remember these points. Share them with your team-
mates. Discuss them during your meetings. Remember them and be the safety example.
1. Double check: If in doubt, double check the bolt, double check the torque, and double check the
policy. Don’t make a choice to save time or money that could cost us more in the end.
2. Secure the Boss: It’s an important part of our model to allow the Boss in the shop. However, please
ensure they are in safe zones and following safety procedures. Please do not allow them to wander the shop area, escort them to a
safe area or waiting room.
3. Use safety equipment: Use safety Personal Protective Equipment and safety signs (example: safety glasses, wet floor signs.) They
help protect us, but just as important, they raise awareness. Using PPE and signs puts you in a mental state for safety and is a visual
reminder to teammates and the Boss.
4. Be responsible for safety: Management must be the leader for safety. Set the example by obeying all safety rules. Also always
and consistently address identified safety issues from wearing PPE to using the proper tools for the job including cages for tire
inflation.
Ladders may only be used when taking oil measurements
in the bulk oil tanks. However, if the placement of your bulk
oil tank gauge requires the use of a ladder to be read, we
ask that you look for alternative means of obtaining the
measurement without the use of a ladder.
The FAI ladder (rolling ladder with handrails and platform)
may be used to perform FAI related service for customers but
may not be used for other tasks.
The use of a step ladder or extension ladder to change light
bulbs, clean or move the security cameras, adjust door
sensors, paint, etc. is not permitted. The only exception to
this policy is as follows: Light bulbs may still be changed with
a step-stool or stepladder if it does not require the teammate
to be four feet or higher in the air.
Again, the use of a ladder that places a teammate 4 feet or
higher in the air is not acceptable for any task other than bulk
oil tank readings
Limit Ladder Usage
Now, more than ever, we need to remember to place the
floor mats down. As we head into a cold, wet winter, the
chance for slippage and falling is great. Help prevent this
unnecessary danger. Remember, all safety accidents are
preventable.
After you are done cleaning, please remember to
immediately replace your floor mats in the bays. If your floor
is wet, please wait until it has completely dried to replace the
mats. Placing a mat on a wet surface is dangerous! The mat
could slip and pose a serious risk.
Be sure when you are placing your floor mats, they are in the
correct area. They should be lined up with where the driver
will step down from their truck.
Floor mats are not an option. Please remember to replace
your floor mats after cleaning and ensure they are in the
correct area for each and every bay.
Utilize Non-Slip Mats
Have you seen the new #ROADNATION merchandise? What do you think? We hope it gets you geared up enough to help us support
the campaign!
One way we want you to get involved is to help us create new #ROADNATION catch phrases. You've seen the merchandise, the
advertisements, and the social feeds full of phrases like, "Keep Turnin' and Earnin'," and "They call, I haul."
Add yours to the list. Every quarter for 2016 we'll have a contest for teammates to submit their ideas. The winning teammate will get
bragging rights, along with a great prize. Start racking your brains. What will speak to the Boss?
Watch for more details coming in December 2015.
Join the Conversation
2
#ROADNATION
PPTW Survey Results and Next Steps
RESULTS: Both Speedco and Commercial increased in overall rank as a PPTW from 2014 to 2015. The score represents the
percentage of teammates that overall rank Speedco favorably as a PPTW. Is is the average of all scores to the questions.
Commercial: 70% +1 vs. 2014
Speedco: 66% +2 vs. 2014
FOCUS AREAS 2015-2016:
Walk the Talk: True measure of how we model the Rules of the Road, lead by example, promote a winning culture.
Teammate Appreciation: Heightened recognition and commitment to driving business and teammate
success, celebrating achievements, recognizing teams/teammates, and making sure our team members
know that their hard work and success does not go unnoticed.
NEXT STEPS:
November: Form PPTW Survey Action Team
November/December: Conduct teammate surveys in order to identify solutions for continued
improvement of the Speedco culture.

3. Speedco Celebrates...1-3: Team 326 celebrated birthdays for Alex, John and Roger. Happy Birthday!
4-6: Team 331 celebrated birthdays for Ora and Matt. Happy Birthday!
7: Speedco 335 honored Dallin and Kaidon on their birthdays.
8: Speedco 340 celebrated with Teammates Diane and Robert for their birthdays. Hope it was a good party!
9: Evelyn, GM Speedco 342, celebrated her birthday!
10: Zach from Speedco 345 celebrated being Teammate of the Month! Congrats, Zach!
33 36
1
2:
4
3
5
6
7
8
9
10
TEAMMATE OF THE MONTH
Shannon O'Loughlin
344, October
Zach McManigal, 345
October
Jim Motes, 355
October
Kessiah Stephens, 352
October
Chad Bay, 340
October
Justin Schlesselman
323, October
Brent Boutwell, 318
October
Mike Moore, 323
September
David Sannes, 306
September
September
306 David Sannes
323 Mike Moore
October
318 Brent Boutwell
323 Justin Schlesselman
340 Chad Bay
344 Shannon O'Loughlin
345 Zach McManigal
352 Kessiah Stephens
355 Jim Motes
3
“In the winter, I wasn’t sure if I would even be around, I’m just blessed
to have been able to compete this year.”Greg Kyte, General Manager
Speedco 323 in Joplin, has spent the last year battling cancer. He was
unsure if he would be able to compete in a sport he loved so much,
the World Long Drive Championship. Thankfully, Greg is on the mend
and getting back to a regular routine of work and golf, including the
long drive competition.
The World Long Drive Championship is not like any ordinary golf
tournament, but rather one designed for long distance hitters. Greg
has been a participant almost every year since his first competition in
2004. He has even made it to the quarter and semifinals in multiple
appearances!
Greg first became interested in golf when a friend, a retired NFL player,
invited Greg to join him at a charity golf outing. He picked up the sport
quickly and realized just how good he was at hitting the ball especially
far.
Greg says that one of his favorite parts about competing in the long
drive program is that he is able to meet and play with golfers from all
over the world. The camaraderie and competition of the game really
lift his spirits and cause him to return every year.
Although the World Long Drive Championship is his favorite
tournament, Greg loves to play exhibition matches and charity
tournaments. A tournament he regularly supports is one that benefits
Camp Barnabas, a summer camp in
Missouri for children with extreme
physical or mental handicaps that
cannot attend typical summer camps.
Greg has been supporting this camp
for more than a decade and loves
to give back by doing something
he enjoys so much.“Campers are
featured every year, and I am just
so touched by kids that are there
handing out t-shirts or just having a
good time. I’m hooked now,”he said.
His advice to golfers is to simply enjoy the game. Golf offers a great
way to stay in shape, build strength, reduce stress, and enjoy healthy
competition.“There is no need to be the best, you can just compete at
local tournaments or charity events,”he advised. Golf has been a main
ingredient on his road to recovery and a key part of his rehabilitation.
We are proud of Greg and his eagerness to get back to the game that
he loves. Although this competition did not go as well as the past,
Greg is adamant to get a championship ring in the years to come.
With his drive (pun intended) and determination, it’s bound to happen
soon.
One of Speedco's
Own Drives it Home
Is your computer slow? Tired of waiting on your iPad to complete a transaction or
finish the selection you made?
The computer hardware in Speedco stores has been neglected for long enough.
Your business solutions team is currently overhauling the entire store computer
setup.
Speedco 322 was the first to be integrated with the new technology and it was
a success! With the new server work orders are completed three to four minutes
compared to well over the ten minute time frame previosuly. This has helped to
deter several frustrated customers and teammates as a result.
For those waiting, we are going as fast as we can!
Speedco is updating the
technology used to input
services and checkout
customers!
Gail Althouse:
WOW! That was fast!”
Corinne Lorusso:
“iPOS was first installed and down a lot of the
time…. I am not patient and now iPOS can keep up
with me”
Kristie Dutcher:
“iPOS Entry’s would take 10 to 15 minutes
before…. We can do them in 3 to 4 minutes
now. System is A LOT faster!”

4. 34 35
You know those trucks you see driving down the road that make you do a double take?
We’ve ran into a few of them at Transco Lines Inc. These trucks go beyond making us do
a double take, they stir up patriotism and make us stop to show respect for their drivers.
The idea for the wrapped trucks was presented as a great way to honor all of those who
have served.“I don’t know that we did it for any other reason other than we just wanted
to show our respect. It’s who we are,”said Anne-Marie Hojnacki, Director of Capacity
Development.
TLI sought input from veteran drivers to help capture the feeling of each branch
that they wanted to portray.“We were all very much involved in the whole process,”
Hojnacki said.
The first round of trucks was composed of Volvo wrapped tractors. TLI wrapped one
for the US Navy, Marine Corps, and Air Force while Riverside Transport wrapped one
for the US Army. The unveiling was to honor the men and women who have made
sacrifices and show everybody that the company stands behind the armed forces.
With five Peterbuilt tractors, TLI wrapped them to support the US Navy, Air Force,
Marine Corps, and POW/MIA service personnel.
Army
Marine Corps.
Navy
“The whole goal behind all off this is to support our veterans and show people
we are avid supports of the military,”said Hojnacki.“When you’re driving one of
those trucks and people stand at attention and salute it…it’s amazing.”
Though the second round of wrapped trucks went straight to work without a
grand unveiling, there are still plenty of opportunities to admire them. They’re
out traveling the roads and it’s not out of the question that they’ll be a part of
events supporting the military and honoring veterans.
“For me, being a part of the military myself, it’s a sense of pride that never
leaves you. The most important thing about it is that it sets us a part from
everyone else,”said Hojnacki.“Everyone [veterans] can look at those
trucks and say‘that’s me.’”
Next time you see one of these trucks driving down the road, give the
drivers a wave or take the time to say“thank you”if you’re stopped next
to them at a rest area. After all, as is fitting, the teams of drivers for
each truck are all veterans of the military branch matching the truck
they’re driving.
Air Force
Speedco Round-up
Saturday October 24th the Marine Corps League hosted
the Toys for Tots golf tournament at the Cotton Valley Golf
course in Tarboro NC. Rick Ferguson, GM Speedco 306, and
his son Matthew were joined by Dave Sannes, Speedco
306. Last year they gave the gift of Christmas to over 4,200
children in five counties.
Pictured: Corporal Matthew Ferguson,
GM 306 Rick Ferguson (USMC 1986-1992),
306 Dave Sannes (USMC 1969-1975)
We would like to extend
a congratulations to
Mike Barrett, VP Fleet
Sales, on the birth of his
granddaughter Olive!
Speedco 305: Lonny Cordell, Regional
Trainer, is showing teammates Tiffany
Allen-Winders, Richard Booker, and
Tracy Christianson the ropes for FAI
Inspection. Keep up the hard work
Lonny, Tracy, Richard, and Tiffany!
Speedco 316 and 320 have
new battery bars with charging
stations installed courtesy of
Interstate Batteries. This is part of
the test battery pilot program.
Training for the test
Emergency Roadside
Assitance program
took place at Speedco
316.
Rose Seagraves, GM
Speedco 340, and her
son Dakota enjoyed a
successful day of fishing!
Transco Lines Shows
Appreciation for Troops
It's a Girl!
Ellee Beatrice Crouch
The Speedco family sends a warm
congratulations to Michael Crouch, GM
Speedco 321, and his wife Carlee on the
birth of their daughter. Welcome to the
Speedco family Ellee!