Jennifer Neequaye Resume

JENNIFER NEEQUAYE
P.O. Box CT1279,
Cantonments, Accra
+233-208-141018
jennifer.neequaye@yahoo.com
SUMMARY OF QUALIFICATIONS
• 9 years’ successful business analysis experience in
business process improvement and service delivery
strategy transformation, especially in
development and management of horizontal
partnerships/collaborations within government and
non-profit sectors
• 3 years’ experience in program management and
financial status reporting to senior management
• Not-for-profit organization experience in
communication, information management, voice-to-
text transcription
• Analytical problem solver with strong consulting
skills; business needs assessment, business
requirements definition, supporting effective client
relations
• Strong communication skills in presentation,
facilitation and report writing
• Technical Programs: MS Office Suite, MS Project,
databases, internet applications and research
AREAS OF EXPERIENCE AND EXPERTISE
• Monitoring & evaluation; executive team
performance assessment, performance contract
management, value-for-money audit, programme
assessment /end-of-programme assessment
• Strategic plan evaluation; project status
reporting performance improvement
• Business process documentation, re-engineering,
improvement and standardization, information
management/ data migration
PROFESSIONAL EXPERIENCE
Ernst & Young, Ghana
2013–2015

JENNIFER NEEQUAYE 233 208 141 018
Manager, Advisory Services
Consulting Services for Implementation of a Performance Management System for the Leadership
Team of NHIA
Supported the implementation of a performance
management system for NHIA’s leadership team
through:
• Monitoring the performance of the leadership
team using he agreed performance assessment
matrices (PAMs)
• Assessment of the performance of the
leadership team based on agreed performance
contract
• Initiate the review and update of the
performance assessment matrices for the next
operational year
And facilitated the independent assessment of the
leadership team’s performance towards meeting the
goals of the 2014 financial year, as relevant to the
operational mandates within their respective
Divisions, Directorates and Units
Department for International Development (DFID) Value for Money Audit of STAR-Ghana
(Strengthening Transparency, Accountability and Responsiveness in Ghana Programme) For The
Period 1 November 2010 To 30 April 2014
Coordinated EY’s inter-disciplinary team’s execution of
the end-of-programme assessment of the STAR-Ghana
Programme on four key aspects of the organization’s
operations, namely procurement and contract
management, financial management, institutional
arrangement and programmatic performance –
examining the programme’s achievement of the ‘four
Es’ of Value For Money – economy, efficiency,
effectiveness and equity or otherwise, and
• Provided an independent assessment of the VFM
achieved in programme spending managed by STAR-
Ghana and its Grant Partners, made
recommendations to enhance the achievement of
VFM in identified opportunities for improvement
and
• Coordinated the Advisory team’s assessment of
the programme’s institutional arrangements,
involving its governance structure, decision-
making processes, implementation arrangements,
relevant updated operational manuals and
policies
• Facilitated lessons learned in programme’s
tenure, to contribute to the improvement of the
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quality, cost-effectiveness and transparency of
the programme and to inform any planned future
programme development
Ghana Revenue Authority (GRA) 2012–2014 Strategic Plan Evaluation
Conducted detailed analysis of information gathered
from interviews and programme documentation,
amongst other activities, in EY’s aggregated review
the GRA Strategic Plan 2012 – 2014, and contributed
to the determination of the:
• Effectiveness of the plan’s implementation in
relation to its achievement against the six (6)
strategic goals set in the plan, and
• Capacity-building progress within GRA to perform
internal evaluation exercises going forward
through GRA management and staff participation
Consulting services to Oversee/Supervise the Development and Implementation of Enterprise
Resource Planning (ERP) Software for the West African Examinations Council
Conducted business requirements analysis for the
procurement and stores department of the financial
division (of WAEC), supporting the upgrade of its
existing information systems to improve the
efficiency of the Division’s operations through the
development and implementation of enterprise
resource planning software.
GCNet: GeGov programme Implementation Support – EY GeGov PMO
Supported Conducted a current state assessment
and gap analysis, (i.e. situation assessment) as part
of the ET Team, between GRA data sources and
procedures and the requirements for effective
migration of accurate data balances onto TRIPS via
site visits to 5 GRA offices (Spintex MTO, LTO,
Adabraka MTO, Lego MTO and Osu STO) representative
of legacy system distribution in GRA – providing
business process re-engineering support:
• Worked as part of EY Team in, collaboration with
GRA & GCNet Project Teams, to holistically
identify appropriate data migration approaches
for taxpayer data and balances onto TRIPS
• Proposed approaches for movement of taxpayer
balances from current legacy manual (i.e. paper
based) and automated systems (e.g. LTIPS, VIPS,
GHIFMIS, Collections & Targets etc.) onto TRIPS;
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to support the development of a standardized IT
environment across GRA
The Wisdom Center – Fort Worth, TX
2008–2012
Business Analyst: Web Projects / Records Management Support / Transcriptions
Support effective implementation of organization’s
communication and records management requirements
to support its relationship with financing partners
and stakeholders:
• Regularly updated assigned corporate website
elements in keeping with emerging stakeholder
needs
• Facilitated product publication through
transcription of assigned event recordings from
audio-to-text format.
Toronto Community Housing Corporation (TCHC) – Toronto, ON 2006 - 2008
Business Analyst, Rent Supplement Unit Access Housing
Connections Inc. (Subsidiary of TCHC)
Provided business analysis support to Rent
Supplement Unit, within the applicable statutory
framework of (SHRA 2000 / RTA, 2006), in ongoing
business transformation initiatives to enhance
program effectiveness:
• Provided a basis for standardizing the management
of program’s contractual relationships through
the creation of a master executive summary of
organization’s contractual obligations with
participating landlords
• Supported alignment of the program’s results with
program sponsor’s commitment to its stakeholders
through provision of monthly / quarterly program
financial reports
• Helped to minimize operational risks through
documentation of critical business processes and
key team functional roles in operational practices
policy document
Ministry of Government Services, ServiceOntario – Government of Ontario 2001–2005
Senior Business Analyst / Information Management Analyst 2004–2005
Coordinated several initiatives to support service
delivery modernization at ServiceOntario that
supported the provision of more convenient and
accessible services to citizens.
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• Proposed options for repositioning ServiceOntario’s
partnership and collaboration models in service
delivery; developed / implemented supporting
strategies, tools, and capacities to support cross-
jurisdictional (collaborative) service delivery.
• Explored information management strategies,
proposed metadata approaches to management of
service delivery information and database
structures, to enable clients discover information
in a registry environment
ServiceOntario, Ontario Shared Services, Strategic Procurement Branch
2003-2004
Business Analyst
Conducted business process analyses and proposed a
streamlined, standardized procurement process that
enhanced efficient resource usage through the
delivery of standardized consultation services from
our shared services unit to client Ministries in the
Province
Business Analyst 2001-2003
Provided business analysis support for several
strategic management and service delivery change
initiatives and supported the implementation of
service delivery improvements that enabled client
ministries to meet changing citizen and stakeholder
requirements
Ministry of Finance, Fiscal & Financial Planning Div. / Ontario Financing Authority
2000
Fiscal and Financial Analyst Intern
Analyzed and reported financial information of
assigned provincial government Ministries, in annual
financial statement preparation (Public Accounts)
and supported accountability to the Province’s
taxpayers and investors / Investor relationship
management
EDUCATION / TRAINING AND DEVELOPMENT
Wilfrid Laurier University,
Waterloo, Ontario
Master of Business
Administration (MBA)
Norwegian University of
Science and Technology,
Post Graduate Studies in
Urban Planning
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Norway
Kwame Nkrumah University
of Science and Technology,
Post-Graduate Diploma
(Architecture)
Sun Microsystems, Canada
Inc.
ebXML Registry Training
Course
2005
Government of Ontario Strategic Procurement &
Contract Management
2004
Government of Ontario Project Management &
MS Project 2000
2003
Government of Ontario Business Management-
Technical / Software
Skills; & Procurement &
Contract Management
2003
Government of Ontario MS Excel 2003
(Intermediate Level)
2007
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