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GENDERED COMMUNICATION
PRACTICES
“Communication between men and women can be like cross
cultural communication, prey to a clash of conversational
styles” Deborah Tannen (1990)
WOMEN’S
SPEECH
 For Most Women
Communication is:
 to establish and
maintain
relationships
 conversation is for
sharing and learning
about others
 Talk is the essence
of relationships
EQUALITY
 Equality between people is
generally important
 try and achieve symmetry
 often match experiences
– “you’re not alone in how you
feel
– “I’ve done the same thing
many times”
 respond and build on each
other’s ideas
– Rather than “you-tell-your-idea-
then-I’ll-tell-mine,” voices weave
together to create conversations.
SHOWING SUPPORT
 Often express understanding & Sympathy
– “Oh, you must feel terrible”
– “I think you did the right thing”
– “I really hear what you are saying”
RELATIONSHIP LEVEL
 Focus on feelings
 Focus on relationship between communicators
rather than content
 often probe to understand feelings
– “Tell me about what happened?”
– “How did you feel when it occurred?”
– “Do you think it was deliberate?”
 Content is dealt with but also feelings involved.
CONVERSATION MAINTENANCE
 Women’s style is conversational maintenance work
 efforts to sustain talk
 often initiate topics for others
– “How was your day”
– “Tell me about your meeting”
– “Did anything interesting happen on your trip”
INCLUSIVITY
 RESPONSIVENESS
 usually respond in
some fashion
 verbally and
nonverbally more
engaged
 make other feel
valued and included
PERSONAL, CONCRETE STYLE
 Typical of
women's
conversation are
 personal
disclosures
 details
 anecdotes
 concrete
reasoning
TENTATIVENESS
 Verbal Hedges
• “I kind of feel you may
be overreacting”
 Qualifiers
• “I’m not the best judge
of this, but...”
 Keep Talk Provisional,
Tag questions that invite
response
• “That was a pretty good
movie, wasn’t it?”
• “We should get out this
weekend, don’t you
think?”
MEN’S SPEECH
 Goal of talk is
exerting control,
preserving
independence,
and enhancing
status.
 Conversation is
the arena for
proving oneself
& negotiating
prestige.
Men’s Speech
 General
Tendencies
 Use talk to
establish and
defend personal
status and ideas
 When comforting,
they do so by
respecting others
independence and
avoiding
condescending
SHOW KNOWLEDGE, SKILL, OR ABILITY
 Avoid disclosing
personal information
that might appear
weak or vulnerable
• e.g., someone
expresses concern
about a relationship
with a boyfriend
– “The way you should
handle that is...”
– “Don’t let him get to
you.”
– “You ought to tell
him....”
ADVICE
 Tendency to
give ADVICE
 Instrumental -
not feeling, but
rather what you
should do
 Superiority -
Maintain control
 Men see as
“give and take,”
Women as lack
of concern
INSTRUMENTALITY
 Instrumentality - The
use of talk to
accomplish instrumental
objectives
 Men socialized to do things,
achieve goals
 In talk this is expressed as
problem-solving, getting
information, facts,
suggesting solutions
 This focus on content works
between men
 Show support in ways
learned to do so - solve the
problem.
CONVERSATIONAL DOMINANCE
 Men tend to
dominate
conversations -
talk more than
women
 Talk more
frequently
 For longer
duration
 Select topic of
talk
Interrupt more
Men interrupt to control conversation
Women interrupt to show interest, affirm
ABSOLUTE,
ASSERTIVE TALK
– Language tends
to forceful,
direct,
authoritative
– Less use of
hedges and
disclaimers
ABSTRACT
TALK
 Speak in general terms
 Fewer concrete
experiences
 More distanced from
personal feelings
 Works best in Public
situation where
theoretical & conceptual,
talk is appropriate
LESS RESPONSIVE
 More “minimal
response cues”
 Less sympathy
and self-
disclosure
• Sympathy seen
as sign of
condescension
• Personal
problems seen as
vulnerability
Talking about Troubles
 Woman disappointed
in not getting job
– Man says, “You
shouldn’t feel bad.
Lots of people don’t
get jobs they want”
• She thinks, he belittles
her experience
• He thinks, he is
showing respect by
bolstering her
independence
Talking about Troubles, Cont.
 Man disappointed is not getting job
– Woman says, “Are you okay” What’s
bothering you?”
• He thinks this points out his vulnerability
• She probes to show she cares
RELATIONSHIP TALK
 WOMEN
 It’s going
fine if there
is talk
 Talk is a
process to
sustain
relationship
 Talk is a
way to
show
closeness
– “We need
to talk,” to
affirm our
caring
 MEN
 It’s going
fine if there
is no need
to talk
 Talk is to
solve
problems
 Talk
indicate a
problem
– Duck
when she
say, “we
need to
talk”
GENDER
QUESTIONNAIRE
 Men talk more than women. T/F
 T
 Men are more likely to interrupt women than they are
to interrupt other men.
 T
 Women tend to confront problems more directly and
are likely to bring up the problem first.
 T
Questionnaire, cont.
 During conversation men spend more time looking at their partner
than women do.
 F
 Women are more alert to nonverbal cues than men are.
 T
 Groups that use the male style of sticking to the task get more work
done.
 F
 In general men and women talk about the same things.
 F
 Women use less personal space than men do.
 T
 When a man speaks, he is listened to more carefully than a
woman, even if the presentation is identical.
 T
Questionnaire, cont.
 In general women speak in a more tentative style than men do.
 T
 Women are more likely than men to disclose personal
information.
 T
 In general men smile more often than women.
 F
 Women are more likely than men to answer questions that are
not addressed to them.
 F
 Women and men are equally emotional when they speak.
 T
 Men appreciate jokes more than women.
 T
THE END
Based on Julia Wood’s book Gendered Lives

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Gendered Communication: Understanding Differences Between Male and Female Conversational Styles

  • 1. GENDERED COMMUNICATION PRACTICES “Communication between men and women can be like cross cultural communication, prey to a clash of conversational styles” Deborah Tannen (1990)
  • 2. WOMEN’S SPEECH  For Most Women Communication is:  to establish and maintain relationships  conversation is for sharing and learning about others  Talk is the essence of relationships
  • 3. EQUALITY  Equality between people is generally important  try and achieve symmetry  often match experiences – “you’re not alone in how you feel – “I’ve done the same thing many times”  respond and build on each other’s ideas – Rather than “you-tell-your-idea- then-I’ll-tell-mine,” voices weave together to create conversations.
  • 4. SHOWING SUPPORT  Often express understanding & Sympathy – “Oh, you must feel terrible” – “I think you did the right thing” – “I really hear what you are saying”
  • 5. RELATIONSHIP LEVEL  Focus on feelings  Focus on relationship between communicators rather than content  often probe to understand feelings – “Tell me about what happened?” – “How did you feel when it occurred?” – “Do you think it was deliberate?”  Content is dealt with but also feelings involved.
  • 6. CONVERSATION MAINTENANCE  Women’s style is conversational maintenance work  efforts to sustain talk  often initiate topics for others – “How was your day” – “Tell me about your meeting” – “Did anything interesting happen on your trip”
  • 7. INCLUSIVITY  RESPONSIVENESS  usually respond in some fashion  verbally and nonverbally more engaged  make other feel valued and included
  • 8. PERSONAL, CONCRETE STYLE  Typical of women's conversation are  personal disclosures  details  anecdotes  concrete reasoning
  • 9. TENTATIVENESS  Verbal Hedges • “I kind of feel you may be overreacting”  Qualifiers • “I’m not the best judge of this, but...”  Keep Talk Provisional, Tag questions that invite response • “That was a pretty good movie, wasn’t it?” • “We should get out this weekend, don’t you think?”
  • 10. MEN’S SPEECH  Goal of talk is exerting control, preserving independence, and enhancing status.  Conversation is the arena for proving oneself & negotiating prestige.
  • 11. Men’s Speech  General Tendencies  Use talk to establish and defend personal status and ideas  When comforting, they do so by respecting others independence and avoiding condescending
  • 12. SHOW KNOWLEDGE, SKILL, OR ABILITY  Avoid disclosing personal information that might appear weak or vulnerable • e.g., someone expresses concern about a relationship with a boyfriend – “The way you should handle that is...” – “Don’t let him get to you.” – “You ought to tell him....”
  • 13. ADVICE  Tendency to give ADVICE  Instrumental - not feeling, but rather what you should do  Superiority - Maintain control  Men see as “give and take,” Women as lack of concern
  • 14. INSTRUMENTALITY  Instrumentality - The use of talk to accomplish instrumental objectives  Men socialized to do things, achieve goals  In talk this is expressed as problem-solving, getting information, facts, suggesting solutions  This focus on content works between men  Show support in ways learned to do so - solve the problem.
  • 15. CONVERSATIONAL DOMINANCE  Men tend to dominate conversations - talk more than women  Talk more frequently  For longer duration  Select topic of talk Interrupt more Men interrupt to control conversation Women interrupt to show interest, affirm
  • 16. ABSOLUTE, ASSERTIVE TALK – Language tends to forceful, direct, authoritative – Less use of hedges and disclaimers
  • 17. ABSTRACT TALK  Speak in general terms  Fewer concrete experiences  More distanced from personal feelings  Works best in Public situation where theoretical & conceptual, talk is appropriate
  • 18. LESS RESPONSIVE  More “minimal response cues”  Less sympathy and self- disclosure • Sympathy seen as sign of condescension • Personal problems seen as vulnerability
  • 19. Talking about Troubles  Woman disappointed in not getting job – Man says, “You shouldn’t feel bad. Lots of people don’t get jobs they want” • She thinks, he belittles her experience • He thinks, he is showing respect by bolstering her independence
  • 20. Talking about Troubles, Cont.  Man disappointed is not getting job – Woman says, “Are you okay” What’s bothering you?” • He thinks this points out his vulnerability • She probes to show she cares
  • 21. RELATIONSHIP TALK  WOMEN  It’s going fine if there is talk  Talk is a process to sustain relationship  Talk is a way to show closeness – “We need to talk,” to affirm our caring  MEN  It’s going fine if there is no need to talk  Talk is to solve problems  Talk indicate a problem – Duck when she say, “we need to talk”
  • 22. GENDER QUESTIONNAIRE  Men talk more than women. T/F  T  Men are more likely to interrupt women than they are to interrupt other men.  T  Women tend to confront problems more directly and are likely to bring up the problem first.  T
  • 23. Questionnaire, cont.  During conversation men spend more time looking at their partner than women do.  F  Women are more alert to nonverbal cues than men are.  T  Groups that use the male style of sticking to the task get more work done.  F  In general men and women talk about the same things.  F  Women use less personal space than men do.  T  When a man speaks, he is listened to more carefully than a woman, even if the presentation is identical.  T
  • 24. Questionnaire, cont.  In general women speak in a more tentative style than men do.  T  Women are more likely than men to disclose personal information.  T  In general men smile more often than women.  F  Women are more likely than men to answer questions that are not addressed to them.  F  Women and men are equally emotional when they speak.  T  Men appreciate jokes more than women.  T
  • 25. THE END Based on Julia Wood’s book Gendered Lives