SlideShare a Scribd company logo
1 of 4
European foundation of quality management
(EFQM) excellence model (eem)
• The EFQM Excellence Model, or EEM, is the most functional model
that measures excellence and organization (Akyuz, 2015).
• The EEM incorporates with the processes, products, and systems of a
product (Goméz, Martínez costa, & Martínez lorente, 2017).
• Goméz et al. (2017) explained how EEM, along with other excellence
models, could be associated with the processes of Total Quality
Management (TQM).
• The processes of EEM are divided into enablers and results (see Figure
1)(Akyuz, 2015).
Figure 1. EFQM Components. Adapted from “Quality Excellence in complex supply networks: EFQM
excellence model reconsidered” by G. A. Akyuz, 2015. Total quality management, 26(12), 1286.
Figure 2. World Class Supply Chain. Adapted from “Quality Excellence in complex supply networks: EFQM
excellence model reconsidered” by G. A. Akyuz, 2015. Total quality management, 26(12), 1285.
Figure 3. multi-partner efqm representation. Adapted from “Quality Excellence in complex
supply networks: EFQM excellence model reconsidered” by G. A. Akyuz, 2015. Total quality
management, 26(12),1288.

More Related Content

Similar to Assignment 2.2 presentation jb grant case study group 4 (part 2.)

The Role of Total Quality Management in Raising Service Quality of Libraries ...
The Role of Total Quality Management in Raising Service Quality of Libraries ...The Role of Total Quality Management in Raising Service Quality of Libraries ...
The Role of Total Quality Management in Raising Service Quality of Libraries ...inventionjournals
 
Val Econ Cap Mdls Risk Conf Jacobs 1 10 V1
Val Econ Cap Mdls Risk Conf Jacobs 1 10 V1Val Econ Cap Mdls Risk Conf Jacobs 1 10 V1
Val Econ Cap Mdls Risk Conf Jacobs 1 10 V1Michael Jacobs, Jr.
 
Total Quality Management
Total Quality ManagementTotal Quality Management
Total Quality ManagementOnkar Satam
 
Improving hospital profitability through cost of quality
Improving hospital profitability through cost of qualityImproving hospital profitability through cost of quality
Improving hospital profitability through cost of qualityAlexander Decker
 
Kutsikos - A Service Portfolio Model
Kutsikos - A Service Portfolio Model Kutsikos - A Service Portfolio Model
Kutsikos - A Service Portfolio Model ServiceWave 2010
 
A Service Portfolio Model for Value Creation in Networked Enterprise Systems
A Service Portfolio Model for Value Creation in Networked Enterprise SystemsA Service Portfolio Model for Value Creation in Networked Enterprise Systems
A Service Portfolio Model for Value Creation in Networked Enterprise SystemsServiceWave 2010
 
Evaluation of Total Quality Management Implementation as Engineering Practice...
Evaluation of Total Quality Management Implementation as Engineering Practice...Evaluation of Total Quality Management Implementation as Engineering Practice...
Evaluation of Total Quality Management Implementation as Engineering Practice...IOSR Journals
 
Applying systemic methodologies to bridge the gap between a process-oriented ...
Applying systemic methodologies to bridge the gap between a process-oriented ...Applying systemic methodologies to bridge the gap between a process-oriented ...
Applying systemic methodologies to bridge the gap between a process-oriented ...Panagiotis Papaioannou
 
intro to maint management systems
intro to maint management systemsintro to maint management systems
intro to maint management systemsBill Sheppard
 
The Impact Of Quality Cost On Total Quality Management
The Impact Of Quality Cost On Total Quality ManagementThe Impact Of Quality Cost On Total Quality Management
The Impact Of Quality Cost On Total Quality ManagementKatie Gulley
 
Lean systems in services industry miba-ahmed m adel
Lean systems in services industry miba-ahmed m adelLean systems in services industry miba-ahmed m adel
Lean systems in services industry miba-ahmed m adelAhmed Adel
 
16EEE20 Total Quality Management
16EEE20  Total Quality Management16EEE20  Total Quality Management
16EEE20 Total Quality ManagementDr.Raja R
 
Software System Engineering - Chapter 6
Software System Engineering - Chapter 6Software System Engineering - Chapter 6
Software System Engineering - Chapter 6Fadhil Ismail
 
PROCESS IMPROVEMENT ‎CYCLE
PROCESS IMPROVEMENT ‎CYCLE PROCESS IMPROVEMENT ‎CYCLE
PROCESS IMPROVEMENT ‎CYCLE Libcorpio
 
Quality Management System
Quality Management SystemQuality Management System
Quality Management SystemAsamHussain3
 
total quality management tqm
total quality management tqmtotal quality management tqm
total quality management tqmOnkar Satam
 

Similar to Assignment 2.2 presentation jb grant case study group 4 (part 2.) (20)

Using Quality Management (QM) to Improve Language Testing
Using Quality Management (QM) to Improve Language TestingUsing Quality Management (QM) to Improve Language Testing
Using Quality Management (QM) to Improve Language Testing
 
The Role of Total Quality Management in Raising Service Quality of Libraries ...
The Role of Total Quality Management in Raising Service Quality of Libraries ...The Role of Total Quality Management in Raising Service Quality of Libraries ...
The Role of Total Quality Management in Raising Service Quality of Libraries ...
 
Val Econ Cap Mdls Risk Conf Jacobs 1 10 V1
Val Econ Cap Mdls Risk Conf Jacobs 1 10 V1Val Econ Cap Mdls Risk Conf Jacobs 1 10 V1
Val Econ Cap Mdls Risk Conf Jacobs 1 10 V1
 
Total Quality Management
Total Quality ManagementTotal Quality Management
Total Quality Management
 
Improving hospital profitability through cost of quality
Improving hospital profitability through cost of qualityImproving hospital profitability through cost of quality
Improving hospital profitability through cost of quality
 
Kutsikos - A Service Portfolio Model
Kutsikos - A Service Portfolio Model Kutsikos - A Service Portfolio Model
Kutsikos - A Service Portfolio Model
 
A Service Portfolio Model for Value Creation in Networked Enterprise Systems
A Service Portfolio Model for Value Creation in Networked Enterprise SystemsA Service Portfolio Model for Value Creation in Networked Enterprise Systems
A Service Portfolio Model for Value Creation in Networked Enterprise Systems
 
H012125765
H012125765H012125765
H012125765
 
Evaluation of Total Quality Management Implementation as Engineering Practice...
Evaluation of Total Quality Management Implementation as Engineering Practice...Evaluation of Total Quality Management Implementation as Engineering Practice...
Evaluation of Total Quality Management Implementation as Engineering Practice...
 
Applying systemic methodologies to bridge the gap between a process-oriented ...
Applying systemic methodologies to bridge the gap between a process-oriented ...Applying systemic methodologies to bridge the gap between a process-oriented ...
Applying systemic methodologies to bridge the gap between a process-oriented ...
 
Precise services and supply chain prioritization in manufacturing companies u...
Precise services and supply chain prioritization in manufacturing companies u...Precise services and supply chain prioritization in manufacturing companies u...
Precise services and supply chain prioritization in manufacturing companies u...
 
intro to maint management systems
intro to maint management systemsintro to maint management systems
intro to maint management systems
 
The Impact Of Quality Cost On Total Quality Management
The Impact Of Quality Cost On Total Quality ManagementThe Impact Of Quality Cost On Total Quality Management
The Impact Of Quality Cost On Total Quality Management
 
Lean systems in services industry miba-ahmed m adel
Lean systems in services industry miba-ahmed m adelLean systems in services industry miba-ahmed m adel
Lean systems in services industry miba-ahmed m adel
 
16EEE20 Total Quality Management
16EEE20  Total Quality Management16EEE20  Total Quality Management
16EEE20 Total Quality Management
 
Software System Engineering - Chapter 6
Software System Engineering - Chapter 6Software System Engineering - Chapter 6
Software System Engineering - Chapter 6
 
PROCESS IMPROVEMENT ‎CYCLE
PROCESS IMPROVEMENT ‎CYCLE PROCESS IMPROVEMENT ‎CYCLE
PROCESS IMPROVEMENT ‎CYCLE
 
Quality Management System
Quality Management SystemQuality Management System
Quality Management System
 
total quality management tqm
total quality management tqmtotal quality management tqm
total quality management tqm
 
Gsbpm
GsbpmGsbpm
Gsbpm
 

Recently uploaded

DAY 0 8 A Revelation 05-19-2024 PPT.pptx
DAY 0 8 A Revelation 05-19-2024 PPT.pptxDAY 0 8 A Revelation 05-19-2024 PPT.pptx
DAY 0 8 A Revelation 05-19-2024 PPT.pptxFamilyWorshipCenterD
 
ACM CHT Best Inspection Practices Kinben Innovation MIC Slideshare.pdf
ACM CHT Best Inspection Practices Kinben Innovation MIC Slideshare.pdfACM CHT Best Inspection Practices Kinben Innovation MIC Slideshare.pdf
ACM CHT Best Inspection Practices Kinben Innovation MIC Slideshare.pdfKinben Innovation Private Limited
 
The Influence and Evolution of Mogul Press in Contemporary Public Relations.docx
The Influence and Evolution of Mogul Press in Contemporary Public Relations.docxThe Influence and Evolution of Mogul Press in Contemporary Public Relations.docx
The Influence and Evolution of Mogul Press in Contemporary Public Relations.docxMogul Press
 
Deciding The Topic of our Magazine.pptx.
Deciding The Topic of our Magazine.pptx.Deciding The Topic of our Magazine.pptx.
Deciding The Topic of our Magazine.pptx.bazilnaeem7
 
Databricks Machine Learning Associate Exam Dumps 2024.pdf
Databricks Machine Learning Associate Exam Dumps 2024.pdfDatabricks Machine Learning Associate Exam Dumps 2024.pdf
Databricks Machine Learning Associate Exam Dumps 2024.pdfSkillCertProExams
 
2024-05-15-Surat Meetup-Hyperautomation.pptx
2024-05-15-Surat Meetup-Hyperautomation.pptx2024-05-15-Surat Meetup-Hyperautomation.pptx
2024-05-15-Surat Meetup-Hyperautomation.pptxnitishjain2015
 
ServiceNow CIS-Discovery Exam Dumps 2024
ServiceNow CIS-Discovery Exam Dumps 2024ServiceNow CIS-Discovery Exam Dumps 2024
ServiceNow CIS-Discovery Exam Dumps 2024SkillCertProExams
 
Microsoft Fabric Analytics Engineer (DP-600) Exam Dumps 2024.pdf
Microsoft Fabric Analytics Engineer (DP-600) Exam Dumps 2024.pdfMicrosoft Fabric Analytics Engineer (DP-600) Exam Dumps 2024.pdf
Microsoft Fabric Analytics Engineer (DP-600) Exam Dumps 2024.pdfSkillCertProExams
 
Breathing in New Life_ Part 3 05 22 2024.pptx
Breathing in New Life_ Part 3 05 22 2024.pptxBreathing in New Life_ Part 3 05 22 2024.pptx
Breathing in New Life_ Part 3 05 22 2024.pptxFamilyWorshipCenterD
 
Understanding Poverty: A Community Questionnaire
Understanding Poverty: A Community QuestionnaireUnderstanding Poverty: A Community Questionnaire
Understanding Poverty: A Community Questionnairebazilnaeem7
 

Recently uploaded (10)

DAY 0 8 A Revelation 05-19-2024 PPT.pptx
DAY 0 8 A Revelation 05-19-2024 PPT.pptxDAY 0 8 A Revelation 05-19-2024 PPT.pptx
DAY 0 8 A Revelation 05-19-2024 PPT.pptx
 
ACM CHT Best Inspection Practices Kinben Innovation MIC Slideshare.pdf
ACM CHT Best Inspection Practices Kinben Innovation MIC Slideshare.pdfACM CHT Best Inspection Practices Kinben Innovation MIC Slideshare.pdf
ACM CHT Best Inspection Practices Kinben Innovation MIC Slideshare.pdf
 
The Influence and Evolution of Mogul Press in Contemporary Public Relations.docx
The Influence and Evolution of Mogul Press in Contemporary Public Relations.docxThe Influence and Evolution of Mogul Press in Contemporary Public Relations.docx
The Influence and Evolution of Mogul Press in Contemporary Public Relations.docx
 
Deciding The Topic of our Magazine.pptx.
Deciding The Topic of our Magazine.pptx.Deciding The Topic of our Magazine.pptx.
Deciding The Topic of our Magazine.pptx.
 
Databricks Machine Learning Associate Exam Dumps 2024.pdf
Databricks Machine Learning Associate Exam Dumps 2024.pdfDatabricks Machine Learning Associate Exam Dumps 2024.pdf
Databricks Machine Learning Associate Exam Dumps 2024.pdf
 
2024-05-15-Surat Meetup-Hyperautomation.pptx
2024-05-15-Surat Meetup-Hyperautomation.pptx2024-05-15-Surat Meetup-Hyperautomation.pptx
2024-05-15-Surat Meetup-Hyperautomation.pptx
 
ServiceNow CIS-Discovery Exam Dumps 2024
ServiceNow CIS-Discovery Exam Dumps 2024ServiceNow CIS-Discovery Exam Dumps 2024
ServiceNow CIS-Discovery Exam Dumps 2024
 
Microsoft Fabric Analytics Engineer (DP-600) Exam Dumps 2024.pdf
Microsoft Fabric Analytics Engineer (DP-600) Exam Dumps 2024.pdfMicrosoft Fabric Analytics Engineer (DP-600) Exam Dumps 2024.pdf
Microsoft Fabric Analytics Engineer (DP-600) Exam Dumps 2024.pdf
 
Breathing in New Life_ Part 3 05 22 2024.pptx
Breathing in New Life_ Part 3 05 22 2024.pptxBreathing in New Life_ Part 3 05 22 2024.pptx
Breathing in New Life_ Part 3 05 22 2024.pptx
 
Understanding Poverty: A Community Questionnaire
Understanding Poverty: A Community QuestionnaireUnderstanding Poverty: A Community Questionnaire
Understanding Poverty: A Community Questionnaire
 

Assignment 2.2 presentation jb grant case study group 4 (part 2.)

  • 1. European foundation of quality management (EFQM) excellence model (eem) • The EFQM Excellence Model, or EEM, is the most functional model that measures excellence and organization (Akyuz, 2015). • The EEM incorporates with the processes, products, and systems of a product (Goméz, Martínez costa, & Martínez lorente, 2017). • Goméz et al. (2017) explained how EEM, along with other excellence models, could be associated with the processes of Total Quality Management (TQM). • The processes of EEM are divided into enablers and results (see Figure 1)(Akyuz, 2015).
  • 2. Figure 1. EFQM Components. Adapted from “Quality Excellence in complex supply networks: EFQM excellence model reconsidered” by G. A. Akyuz, 2015. Total quality management, 26(12), 1286.
  • 3. Figure 2. World Class Supply Chain. Adapted from “Quality Excellence in complex supply networks: EFQM excellence model reconsidered” by G. A. Akyuz, 2015. Total quality management, 26(12), 1285.
  • 4. Figure 3. multi-partner efqm representation. Adapted from “Quality Excellence in complex supply networks: EFQM excellence model reconsidered” by G. A. Akyuz, 2015. Total quality management, 26(12),1288.