FOUNDATIONS OF EMPLOYEE MOTIVATION MHR 3020: ORGANIZATIONAL BEHAVIOR Ruben Delgado, Ph.D., SPHR, SHRM-SCP, CCP, CPLP, CLRP 1 Background design is of Cal Poly Pomona logo LEARNING OBJECTIVES Upon completion of this lecture/discussion, you will be able to: define employee motivation and engagement. differentiate between drives and needs. compare and contrast between Maslow’s Hierarchy of Needs and Learned Needs Theory. identify and list 8 motivational theories. describe 8 motivational theories. EMPLOYEE MOTIVATION AND ENGAGEMENT Employee motivation The forces within a person that affect the direction, intensity, and persistence of voluntary behavior Employee engagement Employee’s emotional and cognitive motivation, particularly a focused, intense, persistent, and purposeful effort toward work-related goals DRIVES AND NEEDS MASLOW’S NEEDS HIERARCHY THEORY INTRINSIC AND EXTRINSIC MOTIVATION Intrinsic motivation Motivated to do an activity for its own value—needs directly fulfilled Related to drives for competence and autonomy Extrinsic motivation Motivated to receive something beyond own control—needs indirectly fulfilled Three forms of extrinsic motivation Extrinsic motivators seldom undermine intrinsic motivation LEARNED NEEDS THEORY Needs can be strengthened or weakened (learned) through self-concept, social norms, past experience Three learned needs studied in research Need for achievement (nAch) Need for affiliation (nAff) Need for power (nPow) FOUR-DRIVE THEORY OF MOTIVATION EXPECTANCY THEORY OF MOTIVATION A-B-Cs OF BEHAVIOR MODIFICATION FOUR OB MODIFICATION CONSEQUENCES positive reinforcement negative reinforcement punishment extinction SOCIAL COGNITIVE THEORY Learning behavior outcomes Observing consequences that others experience Anticipate consequences in other situations Behavior modeling Observing and modeling behavior of others Self-regulation Engaging in intentional, purposive action Setting goals and standards, anticipating consequences Reinforcing one’s own behavior (self-reinforcement) GOAL-SETTING THEORY Specific – What, how, where, when, and with whom the task needs to be accomplished Measurable – how much, how well, at what cost Achievable – challenging, yet accepted (E-to-P) Relevant – within employee’s control Time-framed – due date and when assessed Exciting – employee commitment, not just compliance Reviewed – feedback and recognition on goal progress and accomplishment EQUITY THEORY THE END… Comments. Questions. Concerns. ...

1. FOUNDATIONS OF EMPLOYEE MOTIVATION
MHR 3020: ORGANIZATIONAL BEHAVIOR
Ruben Delgado, Ph.D., SPHR, SHRM-SCP, CCP, CPLP, CLRP
1
Background design is of Cal Poly Pomona logo
LEARNING OBJECTIVES
Upon completion of this lecture/discussion, you will be able to:
define employee motivation and engagement.
differentiate between drives and needs.
compare and contrast between Maslow’s Hierarchy of Needs
and Learned Needs Theory.
identify and list 8 motivational theories.
describe 8 motivational theories.
EMPLOYEE MOTIVATION AND ENGAGEMENT
Employee motivation
The forces within a person that affect the direction, intensity,
and persistence of voluntary behavior
Employee engagement
Employee’s emotional and cognitive motivation, particularly a
focused, intense, persistent, and purposeful effort toward work-
related goals
DRIVES AND NEEDS

2. MASLOW’S NEEDS HIERARCHY THEORY
INTRINSIC AND EXTRINSIC MOTIVATION
Intrinsic motivation
Motivated to do an activity for its own value—needs directly
fulfilled
Related to drives for competence and autonomy
Extrinsic motivation
Motivated to receive something beyond own control—needs
indirectly fulfilled
Three forms of extrinsic motivation
Extrinsic motivators seldom undermine intrinsic motivation
LEARNED NEEDS THEORY
Needs can be strengthened or weakened (learned) through self-
concept, social norms, past experience
Three learned needs studied in research
Need for achievement (nAch)
Need for affiliation (nAff)
Need for power (nPow)
FOUR-DRIVE THEORY OF MOTIVATION
EXPECTANCY THEORY OF MOTIVATION

3. A-B-Cs OF BEHAVIOR MODIFICATION
FOUR OB MODIFICATION CONSEQUENCES
positive reinforcement
negative reinforcement
punishment
extinction
SOCIAL COGNITIVE THEORY
Learning behavior outcomes
Observing consequences that others experience
Anticipate consequences in other situations
Behavior modeling
Observing and modeling behavior of others
Self-regulation
Engaging in intentional, purposive action
Setting goals and standards, anticipating consequences
Reinforcing one’s own behavior (self-reinforcement)
GOAL-SETTING THEORY
Specific – What, how, where, when, and with whom the task
needs to be accomplished
Measurable – how much, how well, at what cost
Achievable – challenging, yet accepted (E-to-P)
Relevant – within employee’s control
Time-framed – due date and when assessed
Exciting – employee commitment, not just compliance

4. Reviewed – feedback and recognition on goal progress and
accomplishment
EQUITY THEORY
THE END…
Comments.
Questions.
Concerns.