1. April 6, 2010
To Whom It May Concern:
Jay Anderson worked under my direct supervision at Black Box Network Services for a period of 3.5 years.
During that period, I had the great pleasure of seeing Jay succeed and take on more and more
responsibility.
Jay is a hard-working self-starter who invariably understands exactly what is asked of him and how to get it
done quickly and effectively. During his 3.5 years in the Technical Support Rep position, I cannot
remember an instance in which he missed a deadline.
Mr. Anderson is a resourceful, dedicated, reliable, and solution-oriented person who was frequently able to
come up with new and innovative approaches to his daily obstacles. He worked effectively as a team
member under the direction of other team leaders.
In closing, as detailed above, based on my experience working with him, I can unreservedly recommend
Jay Anderson to you for any position. If you would like further elaboration, feel free to call me at (612)
239-6427.
Sincerely,
Eric Vognsen
Manager, Customer Solutions Center