2. Reminder 1. The business is designed to deliver results for: The members The franchisee The team
3. Reminder 2. We’re a franchise We have systems Learn, teach, follow and reinforce the systems Measure the key outcomes Promote your business Maintain a sales culture and drive your sales Enjoy the ride
4. Typical HI Centre Org Chart Franchisees Sally & Sam Manager Sally Marketing Sally M’ship Sales Sally Operations Sally Accounts Sam